"A few points:
1. Better maps/ directions from key routes (I came from M5 southbound). I missed the Silver sign on the airport roundabout, and then became very confused. A better map that I could download at home would have really made things easier.
2. The route from M5 to the airport is bad. Would it be quicker, even if longer, to go past the airport on the M5 and then enter from the south?
3. You need bus shelters at the airport. It was wet, windy and very cold on our arrival. Very uncomfortable, especially with 2 young children. An electronic display telling customers when the next bus was due would be helpful too.
4. The above is meant as constructive criticism. The staff were friendly and efficient, and the car park good value. Thanks."
"We had to park in overflow carpark when we arrived. As there was no trolley facility in overflow car park I had to carry a heavy case some distance to check in!
I understood the car would be moved somewhere else during its stay and returned to an area near the office on my return. This was not so and we were faced with another case carrying excercise in the dark (poorly lit)to the overflow park not pleasant on a cold wintry night at 11.30pm."
"Having pre-booked and pre-paid service was very hassle free. Very little waiting on check-in and bus delivers direct to departure door. On return at 23.00 no need to phone for bus which turned up after approx ten minutes, very quick key collection and car parked in bay near office"February 28, 2008
"Silverzone was closed when I got there,had to park in long stay. very worrying just before I whent on holiday.Given voucher for longstay so ok on return but it was not secure."February 15, 2008
"This is the first time I have used this car park and I was very impressed with the service. The check-in and check-out was efficient and speedy and the rates were very favourable compared to other parking lots. I will certainly use it again."February 14, 2008
"we were moved bto airport car park"February 7, 2008
"I would like to thank you and your staff for a very efficient and professional service last weekend, especially when my easyJet flight from Malaga to Bristol had been delayed by over an hour and when departing the airport terminal at Bristol in the early hours your bus was waiting to transfer me to collect my car.
Once again many thanks for the service provided."
"Excellent service on arrival, but the return was marred by having to wait over 20 mins in the pouring rain, with many others, for the bus to arrive. Otherwise, price and service was good."January 21, 2008
"I have NEVER had any problems when parking at SilverZone. There are always bus' just about to leave, so have never had to wait for too long. They are always warm and clean. Wish they wouldn't move your car though when you pick your car up(I am on crutches!)"January 14, 2008
"Have used this parking facility before, and it runs very well. Sensible pricing, helpful staff and convenient."January 14, 2008
"The price was fine and affordable but the experience however was let down by the young man behind the desk.
I appreciatte that it was the festive season but the guy behind the desk was rude and abrupt, also it was obvious that he was either hungover or drunk from the night before.
Regards R Steenson"
"excellent we were delayed overnight and did,nt have to contact you or pay any extra, which was great after the hassle of a long delay. thank you"January 13, 2008
"Very positive feedback! Fast transfer from and to the airport. Easy and quick check in and out! If I have to I will use it again!"January 8, 2008
"On arrival at the Bristol Silverstone car park we were moved - very efficiently - to the main car park at the airport."January 8, 2008
"Excellent service many thanks"January 7, 2008
I sent an email from my home address (email@example.com) on the evening of 27 December cancelling my booking, due to circumstances beyond my control, and saying I would appreciate a refund. Is there any news on this?
"SPEEDY SERVICE -DROP OFF OF CAR AND TRANSPORT TO AND FROM AIRPORT. EXCELLENT ALL ROUND"January 7, 2008
"I have used Silverzone on many occaisions and have always found them to be very good, but this time, myself and my sister both parked our cars there at the same time, and when we collecetd them the driver's side foot wells were covered in mud, for both vehicles. Obviously the person that had reparked the cars had very muddy boots."January 6, 2008
"Downloadable instructions for finding the Silver Zone car park at the Bristol Airport were not too good. No mention of the signage, so had to 'phone to ask directions.
No problem in finding the site with the correct info. Easy to negotiate entry. Not cleaer that one had select one's own parking space. Asked another driver.
Good sign-in facilities. Transport to the terminal good.
On return, no problem signing-out.
Wasn't sure on how to exit the car park. Directional signs need improving!!
Overfall, a good experince and not too pricey for the 16 day stay!"
"Having parked at the Silverzone car park at Bristol Airport previsously I had no hesitation resturning for a trip over the New Year. The reservation was made at the last minute and the transaction was very quick and the reservation made in no time at all even at the busy New Year period.
The car parking experience at Bristol Silverzone was very smooth and within ten mintues of parking and hopping on the transfer bus we were at the airport terminal. The bus was also prompt on our return and soon the car was loaded up and we were on our way home.
Overall excellent service at a very secure site which I would highly recommend."
"the staff are really helpful,i left something in my car and there was no problem with getting it in fact they were very helpful and fast."January 1, 2008
"Superb from start to finish. Highly Recommended. Do not hesitate to book."December 30, 2007
"Easy to find, close to the airport, pleasant helpful staff and regular reliable pick-up and drop offs. We will definately use again."December 30, 2007
"An efficient, friendly service. Only issue was parked in overflow carpark and it was a long walk in torrential rain,albeit only 5 minutes!"December 29, 2007
"I was seemingly invisible in the office but otherwise the service was excellent"December 28, 2007
"Excellent service, friendly efficient staff."December 27, 2007
"Excellent service."December 19, 2007
"great car park and service. However the map shows the car park on the north side of the airfield and the signs take you to the south. a bit confusing early in the morning and when booking, as you think you are getting a car park near the terminal.Is this a trade description problem??"December 17, 2007
"Good service all round helps make journey easier
"We parked our car, and it was there when we returned. The bus didn't take long to leave when we arrived (for which we were grateful, as we were late!), and we only waited 5 minutes or so before it arrived upon our return. All good."December 15, 2007