"We cancelled the booking because our timings chnaged and requested a refund (having taken out cancellation insurance). I have not been impressed with the refund - which despite being promised to reach my account within three days has still not reached my account two weeks later."August 22, 2011
"I have never used park and fly before so was a little apprehensive. The compound was easy to find using sat nav. I would have found it difficult if I used the instructions sent. Once there it was a simple and quick process and straight on transport to airport which was about 20 min. On returning it was a phone call then they come to pick you up. Had to wait around 10 min which was good. Highly recommend"August 22, 2011
"Very satisfactory. Staff helpful and pleasnt.
It was especially good to find the car right beside the bus when we arrived."
"I will not use this site again as since it moved from the mushroom farm location it is much too far to get to from where we live.Also we found it very difficult to find from the directions supplied.It would be much easier for us to still come off at J22 and use the A38 but it still involves tangling with Bristol traffic.Allow plenty of time to find it!!"August 18, 2011
"very satisfied with service"August 15, 2011
"Simple and easy to use service. staff were polite and car was waiting for me when I arrived back. Location was easy to find but the Jet garage has changed names and needs to be updated on your information. Would use the service again without a doubt.
"very good service, location changed from last year but service still very good and eficient. Helps to make your trip go better knowing your vehicle is safe. Thank You."August 14, 2011
"I was very pleased with the services provided dropping to and fetching from the airport. The drivers were friendly and helpful. Once, I'd been driven back to the parking place I found my car turned around facing towards exit. It was very welcoming.
With best wishes
"Not luxurious but economical and cost effective.
Punctual, although needs to consider other passengers.
All the staff are friendly and helpful."
"Efficent, timely, helpful, inexpensive and friendly staff. Will certainly recommend and use again."August 8, 2011
"The servicxe was brill going to airport but on return I rang with invoice number as requested and when I found bus it was full and driver told me to wait for next one
When next one came driver was quite rude and didnt even check our invoice number ,when we got back to depot my car was not pulled out whereas others on coach were as he had took their invoice number,the girl at desk gave me my car key and told me she would get it brought round even though she had given me key
My partner walked round and found car and got it himself as was quicker,I felt customer service not good on way back"
"good value for money, third cheeper than 'silver
only criticism, mini-coaches a bit tatty"
"We found Bristol ParkAnFly very helpful and professional.
On arriving back from Malaga we found our vehicle to have a flat battery, the guys working at the time were very helpful by jump starting the car for us at 1am in the morning."
"just to say I had a very good service and worth every penny! friendly staff.will use again in the future.many thanks"August 1, 2011
"Hi, efficiency was high and complete confidence was given about security but the transfer to and from the airport was in vans that could have been cleaner and more presentable."August 1, 2011
"The service was great for such a reasonable price and not far at all from the airport.
"Coming from Shaftesbury, I had difficulty in the final part of the journey in finding the parking site, having to ask people several times for directions. I don't have a Sat nav, which would have simplified things, but ui just have the need for one most of the time. The staff were very helpful when i did finally arrive. Another point of difficulty was , on my return, being told I would be picked up where I was dropped off. I had no idea where I was dropped off!!! Thanks to to the efforts of your driver, we eventually found one another, and I cannot speak too highly of his helpfulness He needs commending. Could I suggest that the drop off/pick up point be included in the written instructions?"July 27, 2011
"This was our first flight from Bristol Airport, and obviously our first usage of airport parking with your company. However, it will definitely not be the last.
All of your staff were very helpful, friendly and polite and the service we recieved was prompt and very reliable.
look forward to parking with you again
"Generally I was pleased with the service etc. My only comment is that it was on the wrong side of Bristol Airport for me, coming from the South West. It is not clear on the general booking form where parking areas are, so maybe that is something for the website design to consider."July 22, 2011
"Have used these people for years, this was the last time. They have moved and the journey to the airport is awful, even worse in rush hour traffic. On return, called the number given, it went thro to orange answer phone , left message, went to pick up point and was told by driver. I had not called. Waited for 2nd bus and was told not to leave amessage, no signs anywhere in the office or on paperwork to advise, cars parked like sardines, very difficult to shunt in and out. Bus driver rude and receptionist could not speak english"July 21, 2011
"very good all round service"July 20, 2011
"very quick even in rush hour and good value for money"July 15, 2011
"The parking was reasonably easy to find with the help of TomTom, the checking in was prompt, I didn't have to wait for too long to be taken to the airport. It was good value for money."July 6, 2011
"WENT TO THE MUSHROOM FARM AT THE USUAL LOCATION BY MISTAKE ONLY TO FIND THAT THE CAR PARKING HAS MOVED WAY TO THE OTHER SIDE OF THE AIRPORT IN OBSCURE LOCATION. WILL NOT BE USING AGAIN."July 5, 2011
"Long wait (over an hour - we were told 10 minutes) to be collected from airport on return. Mini-buses very grubby - driver didn't help unload on return. Wouldn't use this again. Prefer to pay more and leave car at airport in future."June 28, 2011
"Staff friendly and efficient. Delivery and collection to and from the airport worked well and although the minibus looked a bit tired, generally the service was efficient and good value for money."June 27, 2011
"Good quick efficient transfers both ways. Couldn't fault the service. Thanks see you again in September."June 25, 2011
"not happy to arrive to drop off car to be told that when we return our collection point will be bedminster.we feal we should have been made aware of this at the booking point ,too late for us to change at this stage.will not be using them again as it puts about 25 miles extra on our journey plus time as we live in glastonbury. the other site was perfect for us ."June 19, 2011
"first and last time i would use wcp.location was not very good and i had to drive across bristol, if this was during busy periods im sure i would have missed my flight.also transfer vehicles were a disgrace."June 19, 2011
"Got to the new site quicker than expected but it is a fair way to the airport. In traffic could take 15 minutes. Paid a fixed price so didn't expect to get charged for a 5th person. Apparently the fixed price is for up to 4 people. Having said that they are cheap and efficient."June 18, 2011