"Cheap and cheerful is probably the best description I can give. Their transport vehicle leave a little to be desired, but it serves the purpose. They were very prompt and I couldnt ask for more."March 22, 2009
"i was pleased with the service we recieved, there was no waiting around and the man that picked us up was very chatty and friendly, i would recommend you to friends. thank you"March 18, 2009
"Excellent service, available 24 hours a day and were quick and easy to pick us back up from the airport, very good would definately recommend them and use again."March 15, 2009
"Very pleasant staff, Helpful and quick to pick us up on our return to Bristol Airport."March 14, 2009
"Unfortunately, I have to complain vigorously about our experience with A and J/Park and Go. On returning to Bristol from Budapest my wifre, youngest son and I were left stranded at Bristol airport from just after midnight till 6:30 am of the same morning. Our flight was not late and neither were we late in disembarking. Yet the A and J driver left the airport without us (we saw him leave the car park, but couldn’t draw his attention), and he did not return until 6:30 am the next morning. We were stuck in Bristol Airport as we required out car to drive home to South Wales. The telephone number we were supplied was for Pay and Go's offices not A and J. At that time of the morning/night there was no way of contacting anyone who could help. We were left to hang around the airport all night while paying for beverages and food that we did not require or enjoy while waiting and hoping that either the offices would open the next morning or that another A and J vehicle would arrive. We had a wonderful break in Budapest, but a stressful time after landing at Bristol.
Please either respond to this complain direct or provide me with a customer services contact through which I can progress compensation.
"Good fast service, but it would be helpful and reassuring if the correct contact phone was provided with the parking voucher!"March 11, 2009
"I used A & J whilst on a short break this weekend. Must admit was a little concerned as I haven`t had good experiences before with other companies.I needn`t have worried though as they provided a very good, efficient service both on arrival and return. A small car park and personal service at a good price. Only 5 minutes from the airport. Will have no hestation using them again."March 10, 2009
"Good directions to car park, only 5 minutes from airport. Good, prompt and efficent service. Cheaper than other sites for short stay - would consider using again."March 10, 2009
"polite efficient service"March 9, 2009
"Excellent service, Prompt and polite delivery and collection. Close to airport."March 9, 2009
"excellent service as always. Ground was very muddy on the concrete area but that was due to the weather I suppose. However it was a nuisance as it meant very muddy shoes to start my journey with!!Im especially grateful because the men always lift my cases for me. Thanks a s ever."March 7, 2009
"apart from the fact there is no signes in the area to find it, once found ok, it seems the parish council take the signes down !!! very confusing.was very nearly late for flight."March 5, 2009
"We followed the directions and found the parking site easily. Despite a snowy morning the transfer to the airport was fine. On our return we were collected extremely speedily and were on our way home within 15 mins of getting through customs."March 4, 2009
pick up and drop off was prompt and professional.
"It was generally good, but i booked for 4am, and having been said to call them 30min before, I rung them.
But noone answered, so once i got there i kept ringing them without any success. Finally someone turned up at 4.15 am, apologising because overslept.
I do not find normal that there is no a second number to join in case of the normal line is not available.
The way back was perfect."
"Excellent service, easy to find car park and shortest wait for pick up on return.
Well reccommended and will use you again"
"This is the second time we have used them its a simple, easy, friendly, fast, no fuss service just want you need when your off on holiday. The place is very easy to find just near the airport very fast pick up when you get back."February 25, 2009
"Reliable and quick, I will be using this car park again and would like to reccommend it too."February 25, 2009
"Very good, on time and friendly."February 23, 2009
"Excellent customer services, would recommend."February 23, 2009
"Staff were friendly, resources were scarse and place looked dodgy to me. You get what you pay for. Had to wait a while for transport on the return journey, only one chap on duty !."February 17, 2009
"Good value for money, efficient and friendly service."February 16, 2009
"We had a very good experience. We didnt wait long on either journey for the mini-bus and the car was just near the entrance when we arrived back to collect it. 2nd time of using the service and have already booked in for July."February 16, 2009
"Very helpfull and eficient."February 13, 2009
"excellant service and will now permanently use bristol with a and j parking and recomend to friends
"Easy to use, convenient and efficient service."February 5, 2009
"Great service, no problems and were very helpful when I got lost! The pick up was very quick from when I called them and they were very friendly."November 26, 2008
"Car park very convenient and quick transfer to the airport, so I would use again. However, the guy who picked us up seemed to have had a charm bypass - didn't say hello, didn't offer to help with the bags, in short he was down right miserable.
I would use again given the cost and convenience - and indeed the service we received when we arrived, but would expect a more polite reception on our return. If it weren't for that I would have given a 5 rating."
"Good value for money, no problems with transfers tot he airport - either way. Staff halpful and polite.
Suggest you amend your route card/ access instructions. There were no signs sjowing where the WCP car park was (we approached the place at night, and there are no lights on the lane). Iyt would be helpful if yuu could put a sign outisde the entrance - or at least tell people that the Park is part of a mushroom farm - which is well signed!"
"Very efficient."October 7, 2008