Discover London Airports

Find out what allowances there are for extra needs passengers as well as tips on navigating London's many airports.

Changing Places Facilities at UK Airports

  • 21 Oct, 2018
  • Franki Napolitano

Changing Places facilities at UK Airports

Accessibility of public places is of utmost importance, and airports are no exception! With this in mind, we’ve compiled a list of the Changing Places facilities at UK airports that are already installed and available for access. This is an ongoing list and is being updated when we can so if you know of one that’s missing below, please leave us a comment!

This piece was last updated in October 2018

What is a Changing Place?

Changing Places is a campaign on behalf of people who are unable to use standard accessible toilets. Changing Places are usually more spacious and fitted with advanced equipment, such as a height adjustable changing bench and a hoist; they provide disabled users, family members and carers a private, comfortable and hygienic space. Read More

Using Airports with Sensory Impairments

  • 24 Nov, 2015
  • Franki Napolitano

Using airports with Sensory Impairments

Navigating your way through an airport can be intimidating at the best of times; large crowds with multiple conversations at once and rows of flickering,  fluorescent flight boards can be a bit much for some. But what about those that those that don’t, or can’t experience these things? How different is the journey through an airport for a passenger that is hard of hearing or visually impaired? And what do UK Airports do to support those with Using Airports with sensory impairments?

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Tips for First Time Flyers

  • 09 Nov, 2015
  • Franki Napolitano

first time flyers

You’ve picked your destination, purchased your holiday essentials and booked your transfers – you’re ready to get away! But, are you flying for the first time? It’s a daunting thought, no matter what your age; What do I need to prepare? How will I know where to go? Will it be busy? Are just some of the questions that will be running through your mind.

Don’t panic! We have put together a few Tips for First Time Flyers to prepare for your first trip to the airport to (hopefully) put you at ease.

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Gatwick airport temporary closes car park 6 (North Terminal)

  • 29 May, 2015
  • Jurga Sefton

gatwick car park 6 closed

It has been announced that car park 6 at Gatwick’s North Terminal is closed for maintenance.

The message from the airport to customers warns that “Car park 5, also located at North Terminal remains open but may be very busy.” As an alternative the airport recommends using the long stay parking facility in North Terminal, or South Terminal parking.

According to Crawley News, the need for the maintenance was picked up during regular maintenance checks of the airport’s infrastructure.

If you are using one of the approved Meet & Greet parking operators who previously might have instructed you to go to North Terminal Short Stay and drop your car off there, please double-check with them directly if this has changed.

This maintenance work might affect the speed at which you will be able to park your vehicle at the on-airport car park, especially if you are expecting to just turn up on the day of your departure. Explore off-airport parking options at Gatwick Airport here and pre-book to avoid disappointment.

Have you been affected by this? Leave your comments below.

Delayed and cancelled flights

  • 19 Dec, 2014
  • Alice Fowler
  • No Comments

Last week a computer glitch at the air traffic control centre in Swanwick, Hampshire, caused a partial closure of UK airspace.

Flights were grounded across the country, and the knock-on effect left thousands of passengers awaiting their flights with no idea about when they might be able to leave.

Even after the problem was rectified, delays extended throughout the evening and into Saturday morning, where there were nearly 40 cancelled flights and there was a backlog of flights to clear.

For many passengers this may have been the first time they have been affected by something like this, but we all know that it doesn’t take much to disrupt the flow of traffic through the UK airports, especially the major ones such as London Heathrow and Gatwick. When situations like these do occur it is important to know where you stand when your flight is delayed or cancelled; whether it be due to weather, technical difficulties, or problems on a more severe scale.

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