Birmingham I Can Park and Ride reviews

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Here are some comments that our customers have made about Birmingham I Can Park and Ride

Showing 31 to 60 of 143 << ... 1 2 3 4 5 ... >>
5

"Brilliant service! Only had to wait a few minutes before being collected. The driver then directed us onto the motorway by us following him and getting a big wave from him, thank you""

September 4, 2017
4

"Friendly service. Thank you"

September 3, 2017
4

"Very smooth experience. Everyone was friendly. We didn't have to wait long when leaving the car or picking it up. The whole process ran smoothly and efficiently"

September 1, 2017
5

"No problems whatsoever. Would not hesitate to book again. On arriving back in the UK we collected our bags and phoned for the bus to collect us as instructed. By the time we got to the bus stop (which is right outside the terminal) there were crowds of people waiting for collection but our bus was ready and waiting for us. Felt quite smug walking past everyone and driving off with everyone else looking on enviously. Great price as well!"

August 29, 2017
4

"Good."

August 27, 2017
5

"Fantastic service.
Very pleasant staff both on departure day and return. Taxi was there in minutes upon arrival back in uk .
Driver was very funny too on the return trip . Had us in stitches. Not bad considering it was the early hours of sun morning.
Will definitely use again
Very efficient and fair price."

August 14, 2017
5

"Quick, efficient and good value."

August 8, 2017
4

"Overall the parking experience was OK. The shuttle buses either don't have any air conditioning or the driver chose not to use it. On my return travel, it was very warm outside and with a shuttle bus full of passengers was uncomfortably warm. For a brief moment the driver opened the window and then shut it again! On returning back to the parking area, entry into the parking compound took longer than I would have hoped and once I had my key back and wanted to exit the compound, there was a lengthy delay in opening the electric gates to let me on my way. Would I book again? Yes as long as the price was less than other parking sites!"

July 28, 2017
5

"brilliant
helpful...as i had booked the day after we were due to go but they sorted us out with no problem at all
will be using them again and no hesitation in recommending them
thank you"

July 22, 2017
5

"An excellent service easy to find with a quick check in and quick pick up on our return. Would use this company again."

July 20, 2017
4

"Bit difficult to find but ok once we did. Driver not at all smooth- jerky journey. Quick pick up on return (pure chance). Will use again"

July 19, 2017
5

"Excellent service from this company, I will definitely be using them again."

July 19, 2017
5

"Brilliant service. Used their facilities for the first time.Reasonably priced, courteous staff, drivers could be a little happier. Definitely use them again."

July 18, 2017
5

"easy parking and pickup from start to finnish."

July 17, 2017
1

"The carpark is on a rough old demolition site, with some concrete areas and some areas of compacted rubble or gravel that is impossible to wheel a case over.
Although the electric front gate and fence look impressively secure, the rest of the site is surrounded by temporary fence panels and plastic bollards. The reception and waiting room are portacabins.
The whole operation looks temporary and amateurish.

The transfer to the airport was in a dirty, smelly old minibus. The driver drove through a village that has a 30 mph speed limit at 36 mph according to the speed trap sign in the village.

On my return, I telephoned to say that I was back, as is requested on the paperwork. I was told the bus was on the way, and arrived at the bus stop just as the bus arrived. I boarded, along with several other people and we sat and waited for a few minutes for another person. We then waited for several more minutes until I received a call from the I Can Park office to tell me the bus was waiting for me.
The driver overheard me saying that I had been sitting on the bus for some time, and asked me my name. When I told him, he simply drove off without comment or apology. Again the driver triggered the speed trap at 36 mph on the return journey.

When I was handed my keys at reception, I was asked to sign a declaration stating that I would not hold the company responsible for any damage to my vehicle, and that my own insurance would cover the car for all eventualities while parked. A disclaimer like that should be asked for on arrival, not on return! I signed the form, but said I would not give it to them until after I had inspected my car.

My car was ok, but as I was annoyed I decided to just drive away without returning the form. The man from reception came out and refused to open the gates until I gave him the signed form despite the fact that other motorists were getting angry as they were waiting to leave. I took a picture of the paperwork and gave the form to him, and he then opened the gates to let me and the other vehicles out.
Holding people against their will like that is a serious criminal offence!

I fly on business many times a year, from many different airports. I Can Park And Ride is without doubt the most amateurish third rate parking operation I have ever come across, and if you sign their declaration you might as well have left your car on a street somewhere. If anything happens to it while in their care, you are agreeing to absolve them of all responsibility and claim on your own insurance."

July 15, 2017
4

"easy to find and very helpful staff. near the motorway too so easy to get back onto M6........only one thing..it is a wee bit far from airport....takes a good 40mins from getting to the car park, parking car booking in and travelling to airport....so leave good time before flight...but has to be said it is good value for money"

July 15, 2017
2

"To be honest the car park was in a bad state. It looked liked the operator had come across a large flattened industrial site and turned it into a car park. I had to avoid pot holes and large stones. On return there were also large stones around my car. It wouldn't be difficult to remove the stones and fill the holes so not sure why they haven't done it. The reception staff were fine but the driver's English was not good. The collector driver struggled with enquiries from customers who were waiting and virtually ignored one couple waiting. They seemed to rely heavily on their mobile phone and directed by reception staff. I used them as they were the cheapest but wouldn't again."

July 15, 2017
5

"Would like to say how easy the parking here was, excellent value for money. All the he staff were very happy and pleasant. We had absolutely no wait either end of our journey. Thank you very much."

July 13, 2017
5

"Smooth as a babies bottom. Mini bus took us straight to the airport when we arrived and was there waiting upon our return. Staff were all pleasant and efficient. Great value."

July 8, 2017
2

"Used I Can Park and Ride for the first time last week. I selected them as they were the cheapest instead of using APH. Big mistake as was disappointed with the general state of the car park and the organisation of the set-up. The return was delayed as I had to wait approximately 45 minutes to get picked up. I called when I landed and was asked to call again when I had my luggage. It soon became clear they send out a vehicle when there are enough customers. Even when we were in the tatty bus we waited while the driver called the base and literally went through each customer ticket names. Eventually they gave driver the approval to go (approx 10 mins after boarding).
Basically if you want cheap, not in a rush and are not bothered about the "nice things" - use l Can Parke and Ride. If you want BETTER and are willing to pay a little more - go with APH (my next choice!)."

July 8, 2017
3

"Good, quick service, however, the car park is a long drive for an airport parking facility."

July 7, 2017
4

"transfer to/from airport was quick and comftable staff where helpfull and curtious car park could to with tarmacing signes to entrance of car park could be more promonent"

July 6, 2017
5

"Excellent, hassle free parking"

July 4, 2017
5

"Great service. Will use them again."

July 4, 2017
4

"Service very quick and efficient. Easy to find . Transfer was ok but a bit to far away from the airport . I think we were fortunate that our flight times weren't in the peak traffic times otherwise I think the journey to and from the airport would have been a lot longer . I also think they could do a bit more to the surface of the car park ."

July 2, 2017
4

"Friendly staff,efficient. A bit further away than other car parks but very good value. Will use again."

July 1, 2017
5

"Simple parking, easy to find, bit of a journey to the airport but in a comfortable, air conditioned van with a nice, friendly driver. Was there waiting for us when we got back. Would use again"

June 27, 2017
4

"Finding the location was easy, parking was just as easy and the staff were friendly and helpful.
The transfer to the airport after was good as well and the communication when i landed and speed of service on my return was also good.
I would use again!"

June 26, 2017
5

"Absolutely first class service. Easy to find the place and easy to book in once on site. We were in the mini bus within 7 minutes of arriving and dropped of at the airport 15 minutes later. On arrival at the baggage claim you just rang to arrange pickup and they were waiting as soon as we left the airport building. Will highly recommend to anyone flying out of Birmingham. Top class! Car had been moved to the front of the car park in readiness for our departure so all in all the best service we have ever had."

June 26, 2017
5

"Good prompt service.far.excellent price"

June 24, 2017