"cannot find anything to complain about , staff were nice , the car park facilities were fine , and drop off and pick up were excellent so would recommend this cheaper option for parking to anyone. Why pay more when you don't have too."June 12, 2017
"ABSOLUTE NIGHTMARE and TOTAL CHAOS. We checked in and waited in the waiting room. Other people arrived and were called by name to the mini bus. We were not called and when we queried this were told they had forgotten us and they made another couple get off the bus so that we could get on. The driver drove us to the airport at speeds of over 70mph in 40mph areas. We were so pleased to see a police car pull in font of us so that he had to slow down.
When we arrived back, we phoned when we had collected our luggage as instructed and were told 15minutes. After about 45 minutes we spoke to other people who were waiting and they said that they had been waiting for an hour. They phoned again (their 3rd call), and we also phoned. We were all told that the bus would be arriving "soon". After another 20 minutes the bus finally arrived, but no names were checked and the bus filled with people who had arrived well after us. We complained to the driver who phoned the company and left saying that another bus would be coming. We again phoned and were told that buses were stuck in traffic. (this however had not stopped several buses from other companies turning up on a regular basis). After another 15 minuted the bus finally arrived. The driver kept apologising, blaming heavy traffic, however this miraculously disappeared as we saw very little, We finally picked up our car over 2 hours after landing, not much less time than it took our flight from Croatia!!! We will never use this company again, it may have been the cheapest we have used but it was certainly the worst. It is better to pay that extra few pounds for reliability and professionalism"
"Really straight forward
Park in a bay go to reception hand then your keys and off you go to airport probably takes 5 mins to sort
Bus was waiting for us when we landed straight to car park pick up keys and off we went home
Would rate this to anyone especially for the price
Thank you so much will defo use again"
"Great experience friendly service highly recommend"June 10, 2017
"Very reliable service would highly recommend and will be using this car parking again"June 9, 2017
"Easy"June 9, 2017
"Good value for money. Waited about 20 minutes for bus to go to the airport early afternoon, but transfer back after midnight was waiting for us on our return. Secure compound; helpful staff; only down side was we had to paddle through some large puddles after heavy rain to get back to our car. Would use again."June 7, 2017
"Parked up with I Can Park and Ride at Birmingham for 6 days, and had no problems at at all. It is a way from the airport so it all takes a bit longer than the more expensive options, but it is also half the price or less.
Found all the staff very polite and helpful, and not too much waiting. Would certainly use again."
"Great service."May 30, 2017
"The site is a bit basic and it's a long ride to the airport, but the staff are very helpful., and it's a lot cheaper than car parks close to the airport."May 27, 2017
"The service was as expected the transfers to and from airport good would definitely use again when flying from Birmingham"May 26, 2017
"Its a bit further from the airport than most parks but if you are coming from the West or North West it is on the side of the M6 so quite convenient."May 26, 2017
"I was sceptical, but the service was very good. All of the staff were very polite and helpful. Would use again definitely. When we arrived at the airport on our return, the bus arrived agreed a few minutes. Then another one arrived a few minutes later for some other people. Very good service."May 24, 2017
"Bit of a distance from airport but couldn't fault it for the price. Would use again"May 23, 2017
"Good facility, excellent price. A bit of a trek to airport and small transfer vehicles, but not a big issue. Dropped at departures, so easy to access."May 16, 2017
"Great value for money, secure car parking with prompt, hassle free car drop off and collection.
Remember - you get what you pay for!
Small mini vans so bear that in mind for elderly / handicapped.
Car parking and waiting room aren't new by any means but you don't wait long for transport to the airport.
Drivers are just that - drivers, so expect to handle your own luggage.
I will certainly use them again but I heard a lot of moaning while I was there so bear the above in mind if booking."
"Excellent service. Only issue we had was when we arrived there was no prompt on how to enter the car park as the gate was closed."May 15, 2017
"Very good service. Will use again. Highly recommend this provider"May 15, 2017
"Good communication and great value will use again"May 11, 2017
"The service was very good on the whole, although on arrival we were kept waiting quite a long time as there was only one person taking all the calls and trying to deal with all the arriving and departing customers. On return however, we waited less than 10 minutes to be picked up and it all went off very smoothly. It was a good 20 minute drive to the airport so this must be taken into account when travelling."May 5, 2017
"The return trip was seamless. We called in to say we would be ready in about 10 minutes. And the mini bus turned up to collect us no problem. The car was ready to pick up and we could be on our way immediately.
The initial drop off was a little stressful. We completed the paperwork and handed the keys in expecting to be taken to the airport as the shuttle bus runs every 15-20 minutes. We waited nearly half an hour and kept getting told the bus would be here. There was so another couple in the same predicament so much so we both nearly missed out check in times and contemplated getting a private taxi and splitting the cost. The shuttle bus did turn up and we made it to check in. Just!!!"
"Very helpful people .My return shuttle had to wait till I found him,but no problem.
I definitely will use you next time
"Excellent service great value would definitely use again"April 27, 2017
"Excellent service drop off & pick up was as promised"April 24, 2017
Extremely easy to use just turn up, park your car, drop off keys jump in a mini van and get a lift to the airport.
On the return give them a ring when you land, they were already waiting for us by the time we got from arrivals, take you straight back to the car park and off you go!
Very impressed and will be using again"
"very good service came out of airport and van was there within 10 minutes"April 18, 2017
"Friendly staff, cheap price, rough-looking car park. We booked the evening before but the car park had not received notification when we turned up so I had to do some form-filling on arrival. Minibus to the airport seemed to be running regularly. Had to wait 20 mins for pickup on way home, but the site seemed secure and the car was fine."April 18, 2017
"Very good customer service and easy to find car park from motorway."April 17, 2017
"Good service"April 14, 2017
"Very economical. Very efficient service."April 13, 2017