"Excellent service. Easy procedure and would defer at Ely use them again :)"June 6, 2017
"Excellent service collecting and returning the car. Recommended. The only negative about the service is not their fault - there is a lot of wotk going on around the airport and the meet and greet is quite a walk from departures which was a problem for us as one of our party has mobility problems. Hopefully when work is complete they will be nearer the airport."May 30, 2017
"On time, polite"April 19, 2017
"An interesting experience! The drop off process with Purple Parking was simple and straight forward. However, I made the mistake of using my departure date for my returning flight which meant that I underpaid by a day as my flight actually landed in the morning of the following day. This meant I was charged an extra £15 for the extra day (an extra 20+% of the fortnights parking fees!!!). I asked to be invoiced for the extra days charge but was told they had no printing facilities on site so I had to pay cash. I asked for a receipt and was told I'd be sent one via email. So far nothing received. As this took several minutes the ticket I was given had run out when I got to the exit barrier which meant the guy who brought my car back had to plead with the NCP information point person to let me out of the car park because I wasn't prepared to pay the additional £2 parking fees. A bad taste at the end of a great holiday."February 19, 2017
I am sorry to say that there was a problem when we collected the car this morning.The attendant charged 15.00 extra as he was unaware that we had adjusted our arrival time for 19.02.2017, I contacted you to arrange to collect car Sunday 19th am as our flight left on the 18th but didn't arrive in Birmingham until the 19th.I was impressed with your service as you charged an extra 4.00 for this.
I believe that I am due a 11.00 refund now."
"We have used this service before and was delighted it has not changed its so simple to use and cheaper than other airport car parks. You leave your car about 15 yards away from main entrance into airport with a driver that parks your car for you and on return your car is awaiting in the same place as you left it, make sure you ring them after collecting your luggage you have ten minutes free parking to collect your car.thanks again for a trouble free experience. W. Smith"January 31, 2017
"All went very well apart from my late arrival due to traffic on the M42 at a standstill at 5pm. Is this usual?
Had to wait for about 5 minutes for the car to arrive back in the parking area, which I consider very reasonable as the car charges in the drop and go car park are extortionate if your car is there for too long.
Friendly staff all helped for this to be a very good first experience with this company."
"punctual and polite"January 24, 2017
"Excellent service as usual"January 4, 2017
"Excellent .... so easy dropped car of and walked staight into departures ... when we returnd car was waiting and they had even gave the car a much needed complementary wash +++++"November 5, 2016
"Staff were waiting to take my keys on arrival and only waited 5 mins outside on our return."September 30, 2016
"Excellant cannot fault,will use again."September 23, 2016
"Fri 16 Sept approx 17:15 Arrived back to Birmingham Airport. Rang mobile and landline numbers for approximately 15/20 minutes (to arrange vehicle pick-up) before anybody replied. The man who replied was very rude. I politely asked why nobody had answered the phone. He said he was on his own. He also told me 'If you give me any grief I will make you wait for your car'. Charming or what? I can only speculate on what he would threaten me with if I was actually rude to him."September 21, 2016
"All good. Driver there when we arrived. Drop off very close to terminal. Shame it was raining. Car was ready to go when we came out of terminal on return."September 18, 2016
"Excellent service, Drop off and pick up went without a hitch, Price was cheap as well. The staff were polite."July 28, 2016
"Very efficient and helpful staff."July 19, 2016
"Perfect service, on time, and polite, what else could a person want!"July 9, 2016
"Very good service, from drop off to collection a stress free experience we would definitely use again."June 2, 2016
"Such a quick, reliable and easy service, i would highly recommend using this service and will continue to use it myself"May 28, 2016
"Smooth as clockwork going and returning. Takes all the hassle away
Will definitely use again"
"Very good service, would use again."May 16, 2016
"Thank you so much I cannot fault this service. It was flawless and easy. Such a relief to have car collected and meet you when you arrive. We will highly recommend Purple Parking and will definately use again. Wendy"April 29, 2016
"Very efficient and easy to use. Convenient for drop off and collection at the airport."April 13, 2016
"As usual I phoned Drivefly and told them I had collected my luggage on was on my way to the pick up point. When I exited the Airport I noticed my car coming down the road when it pulled over and dropped a passenger off. My car was then driven in to the car park while the passenger walked into the car park. When I asked the driver why he was giving people a lift in my car he said he was training the guy. I then phone the Drivefly office and asked the same question and was told that a more senior manager would phone me. I have had no call to date. I don't believe a word told me so far, why did the drop his passenger off short of the car park? So I wouldn't see thats why! He knew any vehicle owner would not like their vehicle being used as taxi. To date no one has phoned to explain why my vehicle was being used a taxi. I have used Drivefly on a number of occasions and I am left wondering how many times this has happen."February 13, 2016
"Dropping off car all worked efficiently; waited around 15 mins for car to be brought back. Noticed it was very warm inside...when I checked the trip calculator, the car had been on a journey for over one hour and yet only done around 9 miles...What I'm wondering is why was the car in use one hour before I needed it back?!"January 21, 2016
"Brilliant service thank you"January 5, 2016
"I travel a lot with my job and I would rate the meet and greet service I received as brilliant. It saved me so much time and was hassle free - just what I am looking for."December 17, 2015
"Good Service .... also very reliable. Have used them many times and they provide polite, prompt and efficient service."November 5, 2015
"Arrival ok but had to phone twice before someone picked up then find rep at car park. Tried 3 times to phone on return before any response. Waited 15 mins fo r car. Won't use again."October 25, 2015
"The usual seamless and trouble free transition from car to flight. This service makes the journey so much easier, both outward and inward. We will continue to use."October 23, 2015