"Staff were waiting to take my keys on arrival and only waited 5 mins outside on our return."September 30, 2016
"Excellant cannot fault,will use again."September 23, 2016
"Fri 16 Sept approx 17:15 Arrived back to Birmingham Airport. Rang mobile and landline numbers for approximately 15/20 minutes (to arrange vehicle pick-up) before anybody replied. The man who replied was very rude. I politely asked why nobody had answered the phone. He said he was on his own. He also told me 'If you give me any grief I will make you wait for your car'. Charming or what? I can only speculate on what he would threaten me with if I was actually rude to him."September 21, 2016
"All good. Driver there when we arrived. Drop off very close to terminal. Shame it was raining. Car was ready to go when we came out of terminal on return."September 18, 2016
"Excellent service, Drop off and pick up went without a hitch, Price was cheap as well. The staff were polite."July 28, 2016
"Very efficient and helpful staff."July 19, 2016
"Perfect service, on time, and polite, what else could a person want!"July 9, 2016
"Very good service, from drop off to collection a stress free experience we would definitely use again."June 2, 2016
"Such a quick, reliable and easy service, i would highly recommend using this service and will continue to use it myself"May 28, 2016
"Smooth as clockwork going and returning. Takes all the hassle away
Will definitely use again"
"Very good service, would use again."May 16, 2016
"Thank you so much I cannot fault this service. It was flawless and easy. Such a relief to have car collected and meet you when you arrive. We will highly recommend Purple Parking and will definately use again. Wendy"April 29, 2016
"Very efficient and easy to use. Convenient for drop off and collection at the airport."April 13, 2016
"As usual I phoned Drivefly and told them I had collected my luggage on was on my way to the pick up point. When I exited the Airport I noticed my car coming down the road when it pulled over and dropped a passenger off. My car was then driven in to the car park while the passenger walked into the car park. When I asked the driver why he was giving people a lift in my car he said he was training the guy. I then phone the Drivefly office and asked the same question and was told that a more senior manager would phone me. I have had no call to date. I don't believe a word told me so far, why did the drop his passenger off short of the car park? So I wouldn't see thats why! He knew any vehicle owner would not like their vehicle being used as taxi. To date no one has phoned to explain why my vehicle was being used a taxi. I have used Drivefly on a number of occasions and I am left wondering how many times this has happen."February 13, 2016
"Dropping off car all worked efficiently; waited around 15 mins for car to be brought back. Noticed it was very warm inside...when I checked the trip calculator, the car had been on a journey for over one hour and yet only done around 9 miles...What I'm wondering is why was the car in use one hour before I needed it back?!"January 21, 2016
"Brilliant service thank you"January 5, 2016
"I travel a lot with my job and I would rate the meet and greet service I received as brilliant. It saved me so much time and was hassle free - just what I am looking for."December 17, 2015
"Good Service .... also very reliable. Have used them many times and they provide polite, prompt and efficient service."November 5, 2015
"Arrival ok but had to phone twice before someone picked up then find rep at car park. Tried 3 times to phone on return before any response. Waited 15 mins fo r car. Won't use again."October 25, 2015
"The usual seamless and trouble free transition from car to flight. This service makes the journey so much easier, both outward and inward. We will continue to use."October 23, 2015
"Very efficient"August 18, 2015
"One of the best meet-and-greet experiences we've had so far. Drop-off was quick and car return was 11 mins from the time we phoned them.
A nice touch is that they send you arrival/return instructions via text message rather than having to find the correct number on your voucher printout and then having to understand spoken instructions while hurtling down the motorway in a noisy car."
"The whole process was easy from start to finish. After booking, immediately received an email and text to confirm. On the day of travel received an email to remind me of contact details and where to park car ready for meet and greet and one on our return. We got our luggage and called them and by the time we had walked out of the airport and over to meeting place our car was there. Staff were polite and clear to spot with an id badge."May 28, 2015
"The people on the ground were excellent, the person manning the office phone needs more training! Quite rude and extremely unhelpful."May 19, 2015
"Excellent service, very prompt and very polite."March 17, 2015
"All straightforward. No issues."March 14, 2015
"I booked this, thinking that for a few pounds more than going in the longstay carpark, it would be worth it for convenience. However, it ended up being far from that. For our outward leg we were asked to drive slower and delay our arrival for 15 minutes because there would be no-one available to collect the car, and it would cost them a lot for parking if we waited at the carpark. In the end I dropped my family off, paid the exit fee, and drove round again to get a fresh ticket, so I paid twice over for the convenience of arriving at the time that suited me. I thought that maybe it was bad luck. However, on return, we were told that the car was 15 minutes away, so we had to wait around this side of the journey too.
The staff were polite, and the car was returned in good condition. However it was not the service I expected, and I will be using the long stay car park next time so that we can turn up and depart at our convenience."
"Such great value for money and exceptional service. I will use this service over and over again, no question!
Thank you very much!"
"All very satisfactory."November 30, 2014
"One day of my trip was cancelled and so I took an earlier flight home. I contacted DriveFly and they made the adjustments and had my car ready as requested for my earlier return flight."November 24, 2014