"Great service, everything went like clockwork."July 5, 2015
"The service was swift and efficient and all the staff were very pleasant. The location was slightly further away from the airport than we expected but it wasn't a problem. Would recommend APS to others and would use again."July 5, 2015
"Very good and efficient"June 30, 2015
"Exceptional service received from APH Birmingham. The whole procedure from arriving and leaving the car to the transport to and from the airport and the procedure when returning was excellent. Staff are friendly and helpful and we would have now hesitation in using APH again and recommending to others."June 20, 2015
"As expected, good and swift service. This was my second experience using APH and they did not disappoint. Great value."June 11, 2015
"Good service. Office staff were efficient and there were regular buses to the airport so we didn't have to wait long. However, due to the location of the carpark from the airport, the bus journey takes about 20 minutes plus waiting time of about 15 minutes, so allow plenty of time. I would use their service again."June 3, 2015
"A good service from the booking on the web site to picking up my car after the holiday. The cheapest price but in no way did it feel corners where cut. The site seemed extremely secure and have now used this company twice and hope to use them again in the future."June 2, 2015
"Used before. Very straightforward booking, easy to make changes, smooth and efficient service parking and getting to and from the airport. Good price. What's not to like?"May 31, 2015
"Easy quick no waiting great service."May 29, 2015
"Very good service, would use again."May 28, 2015
"Great, pickup and drop off within a few minutes of arrival great service will definitely use again."May 24, 2015
"Great and timely service
driver was courteous and extremely helpful
"Very good service. First parking centre that have happy staff."May 11, 2015
"Great timing and clean car but mixed service from the staff. Some of them need to learn how to smile and appear cheerful and some of them are very pleasant indeed. It's basic customer service and to not smile etc appears rude.
Thanks a lot"
"We received the most excellent courteous service from everyone at APH Birmingham, the delivery/collection of my vehicle ran like clockwork which made the beginning and end of our holiday perfect and stress free, I would definitely use their services again 10/10, keep up the excellent work"April 26, 2015
"Very good. Secure and helpful staff"April 15, 2015
"Arrived early hours of the morning - waited only approx. 5 minutes before being taken to the airport. On arrival at approx. 21:30, there was an AHP minibus waiting at the airport, the representative was willing to load our bags (i.e. not waiting to see if we would do it ourselves) and again it was only minutes before setting off back to the parking area. The whole process of transportation and the handing over and retrieval of keys was organised and went as smoothly as anyone could expect."April 13, 2015
"We are 100% satisfied with out experience with APH - no walking, no waiting & no getting cold & wet! The chaps behind the desk were efficient & helpful and we had to wait no longer that 5 minutes for the transfer bus. We would definitely use APH again!"April 8, 2015
"all good, thank you"April 8, 2015
"Relatively easy to use, got confused with the name Purple Parking though as it is the main logo on the paperwork. It confused me and I went past the APH signs and had to double back.
Friendly staff and efficient, my only moan was that my car was left in gear and I started it up in gear, but no mishaps so all's well that ends well."
"Very efficient service"March 28, 2015
"We rang the parking to say that the plane had arrived at Birmingham Airport.
Our luggage was some of the last to arrive on the carousel and when we got to stand A there were quite a number of people waiting for the bus and this duly arrived. However it was only a small bus and 6 passengers could not get on because there was insufficient room.
So we were left waiting on a very cold morning (3C) in the open air which is no joke when one has been to the tropics. A relief bus was at least 15 mins coming to pick us up.
Since I got back home I have suffered a bad cold which I put partly on the wait we had to endure at the time in the morning.
Until all the passengers waiting can be picked up at one go then APH fails badly on this part of the operation."
"I am very pleased with the service and parking operations. I highly recommend it."March 5, 2015
Will definitely use again.
"I was most impressed with the service provided by APH. Courteous staff that were great in assisting you between the airport and the car park. There was not much hanging around at all on your return and the car was all ready and quickly dispatched on your return. I will definitely use this service again. Thank you.."January 19, 2015
"Used APH at Hams Hall for the first time. Excellent welcome and service until we arrived at the airport. The driver gave us no information at all when we arrived at the airport, he just got out and a few minutes later grunted at us when he came back, as to why we were still in the minibus. Maybe because we had assumed we would be dropped at our hotel and maybe because he hadn't told us our hotel was just across the way; didn't even tell us where it was when we got out of the bus and therefore which direction to walk, had to ask! However, return journey, the bus was waiting for us on return, very friendly driver and again excellent service at Hams Hall on return. Would definitely use again, great price, but can drivers not assume their passengers know the airport."January 4, 2015
"Very convenient. Didn't have to wait for the shuttle service for more than a couple of minutes on both journeys.
Would use again."
"Good service"December 23, 2014
"Friendly staff. Easy to book, great service at a good price."December 14, 2014
"Everything went according to plan, couldn't ask for any more. Prompt transportation, very quick checking in and checking out. It's a little far from the airport, but everything worked smoothly, highly recommended"December 9, 2014