"Overall service is prompt and efficient however the attitude of the lady on reception desk leads a lot to be desired. Very rude and lack lustre customer service. I have booked with APH several times and she has been the same each time I have encountered her, will book elsewhere in future."December 19, 2015
"Easy to find using directions and without sat nav. Staff are courteous and efficient. No hanging around for transfers. Great rates too."December 15, 2015
"Good location and reasonable prices, but returned to find my car parked inches from the one next to it - with me barely able to squeeze through my door and into my seat! Fortunately I returned before the owner of the other car, but if it had been the other way around I wouldn't be surprised to have found some damage to my vehicle. No complaints other than that!"December 1, 2015
"Happy with the service supplied"November 3, 2015
"Excellent service, everything went smoothly without a hitch. No hanging about. Will use again."November 2, 2015
"Excellent"October 31, 2015
"Brilliant car parking service easy to find safe friendly affordable recommend to all"October 26, 2015
"Very reliable. Quite easy to find. Friendly staff very efficient. Will use again definitely ."October 25, 2015
"Waited over half an hour to be picked up. Not an on request service as booked, buses leave on a timer!"October 25, 2015
"Had to stand up on bus coming home at 12.30am!! On a motorway!! Driver man handled luggage using his foot to get it in rack! Got to reception to a stressed out man behind the counter Who you would have thought was saving lives not just handed car keys back to the queue of people! Plus side easy to find car park from home."October 24, 2015
"I don't like Birmingham airport but APH parking worked very well"October 21, 2015
"We were left waiting an hour and 20 minutes in the cold at the airport on our return from holiday.
No call was made to explain the delay or offer of apology, not acceptable after a relaxing holiday!"
"My visit to APH Parking was the best experience of airport parking I've had .
The staff were polite and helpful .I didn't have to wait for the transfer bus on departure or arrival .
I would recommend them to anyone"
"Fast, friendly and efficient service. Only downside was finding it in the first place. Perhaps on my part I should have known Purple Parking was APH parking."October 9, 2015
"All very timely and staff on desk very friendly."October 4, 2015
"It provided exactly what I needed. Access from the motorway system was easy, and the connection to the airport took us straight to the door."October 3, 2015
"Easy from start to finish,this is the third or fourth time of using."September 30, 2015
"Service provided was first class let down just a little bit by the return driver who seemed to have had a personality and charisma bypass :-)"September 30, 2015
"Carpark could be more clearly signed - we booked through purple parking and therefore were not aware should be looking for APH signs....this could be clearer on instructions please.
Staff at reception desk were efficient on arrival.
Bus service was clean and drivers friendly and helpful lifting our bags on.
Easy to find bus stop on return to airport after holiday and a bus was waiting. It was 00.30 so had to wait approx 15mins until bus was filled.
Relatively long transfer in bus compared to other airport purple parkings we've used previously (eg east mids) ~ 15mins ie not the most convenient option?
Car was waiting nearby on our return to the carpark."
"excellent prompt & efficient service thanks, will use again"September 14, 2015
"Everything went super smooth even at 1am when we arrived back in the UK and even though I forgot to ring to let them know I had arrived back....no issues at all. On the way It only took 15 mins from car key drop off to airport. Very efficient indeed."September 13, 2015
"Sat nav was taking me to the BMW site down from there but staff were helpful in re direction. Friendly and prompt collection to and from the airport."September 13, 2015
"Very efficient. Staff are friendly and helpful."September 8, 2015
"Efficient, quick transfers to and from airport and friendly helpful staff. Would definatly be using them on any flights from Birmingham. Would highly recommend ."September 6, 2015
"I was pleased with the ease in making a reservation and also at check-in. When we returned to collect the car it was raining and so I did not inspect it thoroughly. When I got home I saw that the driver's front wing had been scraped. I have no idea whether this was caused by APH or another motorist. However I was very disappointed as I have parked regularly with other companies without any damage."September 5, 2015
"Excellent, efficient and well-priced. Would definitely use APH again if travelling from Birmingham."September 4, 2015
"I had read reviews about waiting ages for a shuttle bus. My experience was different. Departure time was around midday on a Thursday. Arrival from the return flight was around midnight a week later. On both inward and outward legs, there was a shuttle bus waiting. Would happily use this service again."August 29, 2015
"trip there was fantastic hanging around for 45 mins to get to our car to come home was a pain in the butt."August 23, 2015
"Would recommend APH parking as very efficient from start to finish. Only reason I didn't rate as 5 star was that the drive back from the airport was done at such speed that it was rather frightening and therefore spoilt the overall experience."August 21, 2015
"Very good service. Efficient and polite staff. No hassle. We had a short wait when we returned to the airport, but it was not a big problem.
15 minute shuttle was fine, just make sure you have left yourself enough time to take this into account."