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APH Birmingham reviews

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Here are some comments that our customers have made about APH Birmingham

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5

"This was the first time I had ever used Birmingham APH but I would not hesitate to do so again. Booking the car park was straightforward. Information provided about directions, and transport to & from the airport was clear. My vehicle was looked after well. All in all a first class and modestly priced facility.
Joe Maloney"

May 14, 2007
5

"Extremely good. Very efficient - found the place easily, and a bus left soon after I was aboard. There were no queues. Even better on return I was picked up very quickly, and the driver was really kind and helped me with luggage. Again no queues for my car. It is the second time I've used APH and the experience was good the first time as well. I will certainly use them again."

May 14, 2007
4

"We had a very good experience using the car park, the directions were easy to follow. Efficient staff who dealt with our checking in promptly, friendly and gave good information. The bus left 5 minutes later. All very satisfactory. On return, we had lost some baggage and were preoccupied in the baggage area and didnt read our instructions until out into the main airport. owever, the phone number was there to ring, and we were told a bus would be with us shortly. We only waited about 10 minutes. Excellent. Aside from this, it was great value at only 17 pounds for 4 days parking. Thank You for a great service. I really have no comments as to how it could be improved."

May 14, 2007
5

"excellent service, fast and efficient"

May 14, 2007
4

"Very easy to find, polite and prompt at reception desk. shuttle bus to airport very clean. On return journey 'phoned using courtesy phone in baggage carousel, pick up bus was outside in 10 mins.
All in all pretty good service."

May 11, 2007
3

"Reception was excellent and there was no delay in journey out to airport. On return, I could not find the telephone that I was told to use - the airport staff told me it had been temporarily removed - so I had to use my mobile. There was some delay before the bus arrived - probably about 20 - 25 minutes - which verged on the unacceptable. Reception again was excellent and car was ready for collection."

May 11, 2007
5

"Excellent service, friendly & efficient staff, really good value for money.
Drop-ff & Pick-up to / from airport worked well."

May 10, 2007
5

"Fast and efficient operation"

May 8, 2007
5

"This car park is very easy to get to, especially from the M42 north, thus avoiding the M6. You leave your car very close to the reception so you don't have to lug your bags far. Handing over the keys is a quick and painless process. The drivers take the best route depending on the traffic so you always get there quickly. On the way back the driver waited whilst I had a problem with a damaged suitcase. My car has always been parked very close to the exit so you don't have to walk far with luggage. Good value. Highly recommended."

May 8, 2007
4

"I was impressed with the efficiency of the staff and the arrangements of the car park on leaving my car and again on collecting it. The bus service was fast and efficient to the airport, and the drivers were friendly and courteous. The car park looked very secure and I felt happy leaving my car there.
My only comment would be that the directions to the car park on the internet when approaching from the M42 south and coming off at Jctn 9 say to take the turning for Coventry, but I could see no turning marked Coventry, only Water Orton. Luckily I took the right turn anyway.
Regards"

May 8, 2007
5

"We found the experience went well, we arrived and was transported to the terminal by a courteous driver who explained where we had to check in. On our return, we were an hour late. I rang the office who told us where to meet the coach. We went there and it was cold and raining but we didn't wait long and was greeted by another courteous driver who helped us with our bags
and took us to the car park. We were the only ones on the bus. He then explained to keep away from the racers at the end of the road! Our car was there and we drove home.. Good staff.. All went to plan.. Excellent service.. We will recommend to anyone using the airport.."

May 8, 2007
5

"Great Service as normal, I uses this park often for business. Fast friendly service. Yesterday they went one step further, as I came out of the terminal I saw the bus leaving, I phoned the carpark again and they got the bus to do another loop and pick me up. A! service:-)"

May 4, 2007
5

"Excellent. Polite & prompt."

May 1, 2007
4

"The car park was quite easy to find and they appeared to be very organised and helpful.

Between waiting for the pick up bus and the drive to the car park, it took about 40 minutes to get to the car which I think is a little long but apart from that the service is very good."

April 30, 2007
3

"Friendly, helpful staff - could not have been better, however the directions on the internet were awful, the postcode would not be recognised on sat-nav (apparently lots of people have that problem!)the street given on the internet was wrong and the car park was MILES from the airport!! Left home with LOADS of time and only just arrived before check-in closed (thanks to the guy who took us in by car rather than wait for the bus!)."

April 29, 2007
5

"brilliant service,friendly staff,
many thanks
jo & gary"

April 27, 2007
4

"Very good, and value-for-money, service. Didn't answer the phone when we called (twice) from arrivals though... But no hitches on collection."

April 25, 2007
4

"We got to the carpark very easily, stopped the car then checked in very quickly and we got onto the bus which a couple of minutes later so that was brillant.
On the way back the wait for the bus to pick us up was a bit too long but when we got to the car park we got our keys very quickly. Everybody was very pleasant throughout the whole experience."

April 25, 2007
5

"Phantiastic service!
Was very happy."

April 24, 2007
4

"very impressed with this service, friendly, helpful and courteous staff, prompt attention overall excellent service. will most definitely book here again when next flying from Birmingham"

April 24, 2007
5

"We would like to say the service we received from you and your staff was first class, and we will have no hesitation in using your facilities again."

April 23, 2007
4

"We struggled to find the car park as the signs were too small and hidden by tress/hedges
Other than that all went well, everyone was polite and friendly and we were met very quickly and efficiently from the airport on our return journey."

April 23, 2007
5

"First time i used the park and was very impressed with the service. The pick up from the airprt was excellent with the driver very helpful.

I had to find the car park in the fog but i the instructions given were again excellent.

Will definately use again"

April 21, 2007
5

"This is the second time that we have used your service, which is first class, from easy access to friendly staff. We feel that it is important to know that the car is secure whilst we are away as we are both disabled and unable to walk far. We shall certainly use you next time we visit our family in Germany again."

April 19, 2007
5

"Very efficient service; clear instructions although you could do with a better map of how to get to the site; good advice given on the amount of time to allow for arrival/drop off at the airport and excellent pick up service. I really like the security,the price and how easy it was to book online. The only way you could improve is to offer a valeting/cleaning service - now that would be something! Well done & thanks"

April 18, 2007
5

"I have used APH a couple of times now and have always found them to be the best value for the service.
It is quick and easy to book online and the service i have recieved when dropping and picking up my car has always been good.
I would recommend them to anyone flying from Birmingham Airport."

April 17, 2007
5

"Excellant, cannot fault them."

April 17, 2007
5

"First class service. Staff were courteous and bus was clean and safe. Directions were very clear and parking secure. couldn't fault AHP and would certainly use them again."

April 17, 2007
5

"We were pleased with the service, it was prompt and friendly, the only problem was, at the baggage collection point, the parking phone had been removed, so we went straight to the pick up point and luckily a bus had just
arrived. We told the office staff and they were unaware of this. We certainly will use your parking again in the future."

April 17, 2007
5

"This is the second time I have used the car parking service. My experience second time around was just as good as the first. I would recommend the service to friends without a doubt."

April 17, 2007