"Excellent - very efficient and well organised and no delay. better than other airport parking i've used e.g. Manchester, Luton"September 17, 2007
"No problems."September 17, 2007
"Staff were very helpful, especially the bus drivers. The car park was easy to locate from the instructions given. The procedures were very straightforward. Overall, a very good experience."September 17, 2007
"Service overall was excellent- very convenient for those of us north of the airport (Derby) than Garrets Green to the 'south'."September 16, 2007
"very good service staff werw friendly
very good service staff were friendly and helpful we would use the facility again"
"easy to contact from courtesy phone in airport, very prompt to collect from airport. Driver very helpful, friendly and courteous. Would definitely use again if flying from Birmingham."September 15, 2007
"I had my initial reservations about the location/distance to the airport, but these were unfounded. The bus service was frequent, quick and clean. On return my front windscreen had been replaced at no cost to myself. The staff had discovered a crack and taken care of it. The staff were very polite and helpful. I most certainly will use this service again."September 15, 2007
"Car Check-in and Retrieval procedures were fine. The only drawback is the extra time(30 mins) to allow for reaching the airport from the car park."September 13, 2007
"Excellent directions to car park from Toll Road - we found it very easily! Once at the park - everything was really straightforward and we were at the airport in no time at all. My only criticism was that I was a bit confused on returning as to where to get the bus from - I went to the "bus stop" to see people waiting and an orange/blue bus parked much further down the road but didn't realise I should've got on it! Consequently I had to wait for the next one - probably partly my fault - but I do wish buses would stop/wait where they're supposed to!!"September 12, 2007
Paperwork on arrival was dealt with quickly and efficiently - bus service to airport was good - the return service was just as good withthe car being ready to drive away on our return.
We only used this car park because £ for £ it worked out almost the same as a taxi both ways but in future it wll be our first option."
"I found the overall service provided to be excellant with polite and efficient staff. The Ham's Hall location was ideally suited for me with coming from the Derby direction especially with not having to drive through the horrendous new M42 road layout further on.
I will definately use the APH car park in future when flying from Birmingham and will recommend it to family and friends.
Thanks to all concerned."
"Good service, no complaints"September 10, 2007
"A Very smooth service. On check-in I was greeted by name, and directed to the bus.
On return, the bus was waiting to take me to the car park, where my car was all ready for me to load and drive off.
My only minor issue is that the car park is a good 15 minutes from the terminal - but with such a good bus service the actual total time lost was no worse than using the on-airport long-term car parks."
"Excellent service. Very friendly staff, Efficiently handled both on arrival and on collection of my car.
First Class service."
"Used APH for the first time and can honestly say that I would have no qualms using again. The service was super efficient and smooth with no waiting about and courtesy throughout. The driver even gave assistance with the luggage. If you are looking for somewhere to park this is so much easier than parking on the airport and cheaper too."September 9, 2007
"I found the APH car parking service very good and easy to find. As I was travelling on my own I was a little anxious. However, everthing went smoothly and I did not have to wait for the transport at either end, the only problem I had to load my own case on the the bus. I recommend this service and will use them again."September 8, 2007
"I have used the Birmingham APH car park a few times now. Always efficient, courteous, well organised and trouble free. On return I rang the number given and the coach arrived at pick-up point 15 minutes later.
Just one point - the ticket gives the number to ring on return from 'domestic flights'. I was returning from Germany. Maybe the ticket should just say 'For arrivals at Terminal 2, ring this number'."
"Painless experience very good set up !!!!!!!!!! No waiting either end, thanks"September 7, 2007
"Nowhere on the website did it say that they kept your car keys. I was reluctant to leave the car with the keys. Also, when we returned the car was parked with the handbrake on excessively tight. Other than that it was fine and the bus was fairly prompt."September 6, 2007
"I found the service at Birmingham APH excellant. It is close to the M42, well signposted so no problems finding the site. My booking in was dealt with quickly, as I had just missed the transport to the airport I only waited 15 mins for the next bus to make the 15 min journey.
On my return my car was soon located, I was told the battery was flat and they had charged it up for me. A very good service I would use again."
"I found this site simple to use and very informative. It made it easy to quickly compare prices and situations for the various car parking options, which is why we booked from this site."September 6, 2007
"Very, very good service. Quick and efficient booking in. Very friendly staff (especially as it was the early hours of the morning when we booked in!!) Excellent transfers into Birmingham airport - no waiting around for the bus. We will most definitely use this service again and we have already recommended APH to family and friends. Thank You..."September 6, 2007
"The parking area is about 15 minutes from the airport so be prepared to add this to your journey time. However, booking in/out and transport to and from the the aiport ran vey smoothly with no waiting. Would definately use again."September 6, 2007
"I found your staff at your reception desk very efficient, polite and helpful. My only discontent was that I didn’t realise the distance it was to the airport. But I will consider using your car parking facilities in the future. Thank you."September 5, 2007
"Good quick service on drop off and collect, recommended. Car returned in good order no scratches or dents."September 4, 2007
"Birmingham APH parking was used for a short business trip. The staff were efficient, friendly and helpful. The security is first class and the organisation and administration is excellent. No nonsense parking for quick trips with easy access. Definately use again."September 4, 2007
"APH is much cheaper than the on-airport car parks. It's 15 minutes away, but the service they provided was highly efficient. I was confident the car would be secure there, and the courtesy bus service was frequent, comfortable and convenient."September 4, 2007
"Excellant service, very efficient and well managed will not hesitate to use again.Convenient location and easy to get to."September 4, 2007
"Pleased with the service. Hassle free, well orgainsed and great value for money.
I'd recommend you.
"Had no problems with any part of the service. Car park is near, easy to get to and reasonably priced. Shall definetly use it again."September 3, 2007