"Superb service! Easy to find. Excellent security. Speedy check-in and check-out. Helpful drivers on courtesy bus. No delays on transfer to/from airport terminal. Will definitely use this car park again."September 26, 2007
"Firstly I would like to say that booking the Car Parking was extremely easy using the Airport Parking Shop website, I received the confirmation and the instructions on how to find Birmingham APH car park within minutes of making the reservation. I chose APH because coming from Derby their car park was on 'my' side of Birmingham and meant I did not have to travel across Birmingham, the car park was very easy to find from their instructions, dropping the car off was very easy, we simply parked the car adjacent to the office took the keys into the office, received our return instructions, loaded our cases onto the bus and were taken to Birmingham AP this only took about 20 minutes in total. On returning from holiday the reverse was just as simple, all in all a rather pleasant start and end to our holiday."September 25, 2007
"VERY EFFICIENT MY WIFE AND I WERE VERY PLEASED WITH YOUR SERVICE. WE WIL DEFINITELY USE AGAIN. THANK YOU"September 25, 2007
"Birmingham APH was very easy to get to directions given were accurate and simple wrote. the staff were very effiecent and pleasant, both o arrival and return. Using off airport parking at this standard takes away all the hassle of airport parking and you know your car is safe and secure. I would and have reccomended APH as part of holiday plans. Thank you."September 25, 2007
"My experience at Birmingham was very positive...check in was swift and painless -the most efficient I have experienced this year. Flights left on time and the return flight arrived early, so I was very pleased!"September 25, 2007
"Instructions given on finding APH accurate and easy to follow. Signing in process quick and efficient, journey to Airport and drop off went smoothly. On return courtesy phone easy to find and instructions provided for pick up point. Could have given slightly clearer instructions to Stop E - I set off in the wrong direction i.e. right instead of left initially. Otherwise all went smoothly car keys ready to hand over, car parked conveniently and exit from park easy to negotiate"September 24, 2007
"we were pleased with the service and would be more than happy to use service again
thank you very much"
"Everything went very well with our booking and all staff were very polite and helpful especially the bus drivers .
We will definately use you again"
"Excellent service! The transfer was hassle free from start to finish. Good, clean, modern transport. Excellent on-site facilities & friendly staff. We couldn't have asked for more."September 21, 2007
"Brendan, thank you for your email. Our trip was excellent, thank you, and so was our experience with Birmingham APH. Following a long day of travelling it was good to be greeted by a cheerful driver who helped with the cases, took a sensible route back to base, and got us there safely. Once back, the pick up of the car was fuss free with the two young men on the counter being friendly and organised. We will remain customers."September 20, 2007
"Once again A.P.H. at Birmingham have surpassed themselves. The online booking, The parking of my car, The collction from the airport, all were carried out in a very profesional, competent yet friendly manner I would have no hesitation in recommending their services to other`s"September 17, 2007
"Excellent - very efficient and well organised and no delay. better than other airport parking i've used e.g. Manchester, Luton"September 17, 2007
"No problems."September 17, 2007
"Staff were very helpful, especially the bus drivers. The car park was easy to locate from the instructions given. The procedures were very straightforward. Overall, a very good experience."September 17, 2007
"Service overall was excellent- very convenient for those of us north of the airport (Derby) than Garrets Green to the 'south'."September 16, 2007
"very good service staff werw friendly
very good service staff were friendly and helpful we would use the facility again"
"easy to contact from courtesy phone in airport, very prompt to collect from airport. Driver very helpful, friendly and courteous. Would definitely use again if flying from Birmingham."September 15, 2007
"I had my initial reservations about the location/distance to the airport, but these were unfounded. The bus service was frequent, quick and clean. On return my front windscreen had been replaced at no cost to myself. The staff had discovered a crack and taken care of it. The staff were very polite and helpful. I most certainly will use this service again."September 15, 2007
"Car Check-in and Retrieval procedures were fine. The only drawback is the extra time(30 mins) to allow for reaching the airport from the car park."September 13, 2007
"Excellent directions to car park from Toll Road - we found it very easily! Once at the park - everything was really straightforward and we were at the airport in no time at all. My only criticism was that I was a bit confused on returning as to where to get the bus from - I went to the "bus stop" to see people waiting and an orange/blue bus parked much further down the road but didn't realise I should've got on it! Consequently I had to wait for the next one - probably partly my fault - but I do wish buses would stop/wait where they're supposed to!!"September 12, 2007
Paperwork on arrival was dealt with quickly and efficiently - bus service to airport was good - the return service was just as good withthe car being ready to drive away on our return.
We only used this car park because £ for £ it worked out almost the same as a taxi both ways but in future it wll be our first option."
"I found the overall service provided to be excellant with polite and efficient staff. The Ham's Hall location was ideally suited for me with coming from the Derby direction especially with not having to drive through the horrendous new M42 road layout further on.
I will definately use the APH car park in future when flying from Birmingham and will recommend it to family and friends.
Thanks to all concerned."
"Good service, no complaints"September 10, 2007
"A Very smooth service. On check-in I was greeted by name, and directed to the bus.
On return, the bus was waiting to take me to the car park, where my car was all ready for me to load and drive off.
My only minor issue is that the car park is a good 15 minutes from the terminal - but with such a good bus service the actual total time lost was no worse than using the on-airport long-term car parks."
"Excellent service. Very friendly staff, Efficiently handled both on arrival and on collection of my car.
First Class service."
"Used APH for the first time and can honestly say that I would have no qualms using again. The service was super efficient and smooth with no waiting about and courtesy throughout. The driver even gave assistance with the luggage. If you are looking for somewhere to park this is so much easier than parking on the airport and cheaper too."September 9, 2007
"I found the APH car parking service very good and easy to find. As I was travelling on my own I was a little anxious. However, everthing went smoothly and I did not have to wait for the transport at either end, the only problem I had to load my own case on the the bus. I recommend this service and will use them again."September 8, 2007
"I have used the Birmingham APH car park a few times now. Always efficient, courteous, well organised and trouble free. On return I rang the number given and the coach arrived at pick-up point 15 minutes later.
Just one point - the ticket gives the number to ring on return from 'domestic flights'. I was returning from Germany. Maybe the ticket should just say 'For arrivals at Terminal 2, ring this number'."
"Painless experience very good set up !!!!!!!!!! No waiting either end, thanks"September 7, 2007
"Nowhere on the website did it say that they kept your car keys. I was reluctant to leave the car with the keys. Also, when we returned the car was parked with the handbrake on excessively tight. Other than that it was fine and the bus was fairly prompt."September 6, 2007