APH Birmingham reviews
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Here are some comments that our customers have made about APH Birmingham
A very cost effective and reliable service. The drop off went smoothly and, after a stressful flight home, the pick-up was a breeze. The bus was waiting for us when we came out of the airport at 2am and the driver was quick to help us aboard - cases, kids, prams and all!
Got to the car park and we were on the road home within 10 minutes.
May 25, 2008
We were looked after really well. Extremely easy transfers to and from the airport and very helpful drivers who helped with our luggage.
May 23, 2008
Easy to access and transfer to and from the airport was prompt and trouble free.
May 23, 2008
We travel from jct25\M1 so APH in coleshill is perfect for us.
Price excellent for a 2 week parking.
Absolutely no problems getting there, checking in/out and the transfers to and from BMX - NB: there did appear to be some confusion at the airport bus stop for the return due to different car parks all waiting at the same spot, at 1130pm after a 4 hour flight its a bit difficult to think staight.
I would always use this car park from now on, its perfect or us.
May 23, 2008
Our experince with FHR was great they were very efficient with handling us and our luggage, we had no problems going or returning. I was most surprised because I chose the cheapest on the list, and
found it so very good in every way. The car parking was exceptionally well spaced out and all on tarmac so the was no possibility of getting wet. On the whole we were very pleased and will be sure that we return again when travelling from Birmingham.
May 23, 2008
apologies if I have already replied.(not sure if my email was working)
This is the first time I have used a service like yours and I cannot praise it high enougth. All the staff we encountered were superb. A highly organised operation.
May 22, 2008
The "experience" was excellent, courteous staff, comfortable ride, help with heavy gear (golf clubs) and the driver turned up to collect me promptly. Only criticism, I think your directions were a bit awry; isn't Hams lane the first left, can't really remember, but I thought it was wrong when I got there!! Will use you again.
May 20, 2008
Excellent service. would definitely reccomend using APH for peice of mind and convenience.
May 19, 2008
I use sat nav and finding the place would have been much easier if I had been given a postcode with the written directions. Spent a few minutes looking for a postcode on the website but nothing found.
Dropping off car handeled politely and efficiently and shuttle bus staff very helpful and stow your cases for you!
On return couldn't easily locate courtesy phone by carousel 6. Should have been told which bus stop to wait by - we followed directions for car park courtesy buses and they took us the wrong way so we missed a bus!
Key collection on return efficient - but didn't notice that car park had a one way system and was difficult to turn around - more signs would have been helpful.
These are only minor gripes. On the whole I was very satisfied and will use again, but only if they are the cheapest!
May 16, 2008
We found the service was very good value ,the staff were very helpfull.The only negative thing I would say is that the signage was too small and not prominent enough, in particular the courtasy phone by caroussel 6 at Birmingham airport was difficult to find as it is the same colour as the pillar it was attached to. having said this I would definitely use this service again. Yours sincerely David Juner
May 15, 2008
Service excellent, driver very helpful, well organised system. Drop-off and pick-up very quick and simple. Only negative is wait time either end plus coach travel time is between 40 minutes and 60 minutes....a bit long.
May 13, 2008
no problems,smooth as silk ,i do recommend it,but leave time for the transfer.
April 28, 2008
I am responding to your email of 17.4.08, inviting my comments about parking at Birmingham APH car park from 6 to 16 April whilst I flew to Dubai.
After the shock at the cost of parking on the airport site (!) I went on to find alternative options, and your costs were extremely attractive. Driving from near Nottingham the APH car park was most convenient - via M1, and M42 J9. You were easy to find, and booking the car in was quick and efficient. There was minimum wait for the bus to the airport.
On my return I used the phone in the airport baggage reclaim area to advise you of my return, you appeared to have my details to hand. A bus was waiting to get to the car park, and there was no delay on my arrival to get my car - ready waiting for me.
I would not hesitate to use you again, and highly recommend others to use your service.
April 25, 2008
Going out it was near perfect. Coming back there was quite a delay in the bus arriving at the airport and then the driver had a 5 minute chat with another man before setting off. Although I will definitely use you again this was slightly annoying when you just want to complete your onward journey after a near 5 hor flight.
April 24, 2008
The company I used via your site, APH, were professional and caring, and I commend their operation. I do however feel let down by your site for two reasons.
Firstly the distance from the car park to the airport was far greater than I was expecting, and the shuttle time considerably more than the time showed. I'm not a regular internet browser and although after I had booked and paid for the parking I did find a map on your site, I feel this info should have been clearly visible before I made the decision as to which service to use. Consequently I unknowingly used the furthest car park - something I wouldn't have done had I been aware of the distance and time involved.
I also wasn't aware that it was valet type parking and I would have to leave my keys so that the vehicle could be moved by APH employees. Having previously watched a tv expo on this type of service wherein vehicles were moved onto the streets while the owners were away, it's not a service I'm comfortable with, and again I feel I should have been made aware of this before I made my choice.
April 21, 2008
The parking process at Birmingham APH (Hams Hall) went very smoothly. We found its situation particularly convenient as we approached it down the A38/A446 from Derby direction. The pickup afterwards was prompt following our phone call; would recommend this to people from our area, and would use again ourselves when needed - it is also reasonably priced.
April 16, 2008
This is the second time I have used APH Birmingham. The service is prompt and efficient and gives good value for money.
April 14, 2008
no probs at all, helpful and very friendly staff and an efficent service - price was great and access to APH was excellent from the motorway - very easy to find
April 14, 2008
Excellent service. Staff were extremely helpful.
too good to be true!
April 14, 2008
The check in process was swift and efficient. I was pleasently surprised by the helpful nature of the drivers who assisted passengers with their luggage both on and off the bus. The staff were excellent. I had a little trouble finding the car park as directions from M6 south were a little confusing when not familiar with the junctions 4/4a layout. Apart from that, I was very satisfied with the service and would use APH Birmingham again.
April 13, 2008
Used Birmingham APH for the first time between 11th and 20th March 2008. Transfers to and from the airport were excellent.Waited only a little more than 5 minutes each way for coach to depart/arrive. Staff helpful and polite. Would use again and recommend.
March 21, 2008
Very quick service and especially good for anyone coming south on the M42 or M6 Toll during busy periods. I would certainly get another quote if I'm flying from B'ham.
March 19, 2008
We were well impressed with the whole service - The on-line booking was great. Your office staff were really welcoming and helpful. We felt our car was in really safe hands for the whole of our holiday. The bus trip to the airport and back again was straightforward and your drivers (in both cases) helped with our suitcases and wished us good onward journeys. The slight minus was the drag racing at the end of the road but we managed to leave with no-one hindering us after your driver explained the best way to approach them. A1 - We'll be using you again as and when we travel from Birmingham airport.
March 12, 2008
Efficent, secure and economic service. Need to make sure enough time is allowed for transfer to airport.
March 11, 2008