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APH Birmingham reviews

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Here are some comments that our customers have made about APH Birmingham

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5

"Very good experience. Quickly sorted on arrival at APH, and no problems on return either. Efficient."

February 19, 2008
4

"Very good. Would use again as first choice. Friendly staff, professional, secure and prompt service."

February 17, 2008
5

"Excellent, very efficient service with pleasant amenable people. Will definitely recommend and use again."

February 12, 2008
4

"Have used your car park on several occasions, never a problem. Staff great, service good and really good value for money."

February 12, 2008
5

"Good location not far from the airport with excellent security, efficient staff and reasonable cost."

February 11, 2008
4

"good.bus drivers were a bit fast!!!"

February 10, 2008
5

"very pleased with the service provided from start to finish. Will use APH again"

February 10, 2008
5

"Great Service. Great Price!
I was worried at first that the outer location might be a problem - time wise,but the time taken from dropping the car off to being dropped off outside Terminal 1 was only roughly 30 minutes.
The car park site is extremely secure and the staff are polite and very efficient.
All in all, an excellent service which I would recommend to friends and family."

February 7, 2008
5

"the tranfer to and from the airport was smooth and I would use this service again and recommend it to anyone else"

February 7, 2008
4

"No problems at all. Driver was even kind enough to wait for us at the airport when our bags were delayed"

February 6, 2008
5

"The price was unbeatable, the directions were excellent, the staff were extremely friendly and helpful, the busses were prompt. I would thoroughly recommend this company to everyone I know. Thanks for an easy parking experience"

February 3, 2008
5

"Excellent service.Cases were loaded on by the drivers who were friendly and curteous.The reception staff were also extremely polite,friendly and efficient.On return the operation was 1st class.First time used but certainly not the last.Thank you for a 1st class service."

February 2, 2008
5

"I found your facility very efficient, maybe when travelling from the south a bit of a way from the airport but worth it to know my car was safe. I will definately use your service again and the bus driver has to be commended for his helpfulness and attitude."

February 1, 2008
4

"The Purple car park in Birmingham, if a little far from the airport, is nonetheless efficient and easy to use. It is also fairly inexpensive."

January 28, 2008
5

"Very impressed with APH at Birminghan, I found all the staff I came into contact with to be very friendly, courteous and most helpful. Of the many parking services I have used I rate APH very highly"

January 28, 2008
5

"I was very pleased with all aspects of the service provided"

January 26, 2008
5

"Easy to find, quick transfer to and from airport"

January 25, 2008
5

"Very happy with quality of service. Prompt collection from airport terminal and journey to car park. Once there our car battery was dead and a very helpful man from your team jump started our car using his. I would definitely use your service again."

January 22, 2008
5

"We recently used this services for transfers to birmingham airport & found the whole experience quick, efficent & totally hassle free. Easy to book, easy to understand & the staff were lovely.
Many thanks to all concerned. We'll definitely use you again!"

January 17, 2008
5

"I have used this car park over several years and find it the best value and very conenient. The staff are helpful and the airport transport is very prompt. I always book online."

January 15, 2008
5

"The service you provided has been superb and all the transfers and connections went to plan. It is the second time we have used Purple Parking and have been impressed on both occasions."

January 14, 2008
5

"Excellent & prompt service. Would recommend it. Could benefit from better map & signage from the road."

January 9, 2008
4

"A good experience overall. Positives:
Easy to find.
Efficient check-in.
Impression of good security.
Very quick return pick-up.
Efficient check-out.
Loos.

Negatives:
No refreshments on site.
Had to leave luggage outside while checking in and out. Despite security, not a very good feeling.
Use again? Yes."

January 9, 2008
5

"Very good service from APH this time, as usual. Courteous and helpful staff, short waiting time for the bus and convenient location. Your competitors in Mackadown Lane are the opposite in all three respects. They once argued the toss about carrying two small cardboard boxes on the bus as this was viewed as 'freight' by the jobsworth driver. My only gripe is that there is no courtesy phone in T2 at BHX."

January 9, 2008
4

"very efficient service with good value for money

thank you"

January 8, 2008
5

"Easy to use, efficient helpful staff."

January 8, 2008
2

"The car park facility was ok. We have used this car park before and it was fine however this time there was confusion with the booking. As we got to the car park we checked our booking in and they had us down for being away for 9 days not the 5 we actually went away for. This was altered. On our return to England we called the car park to find out which bus stop to wait at and they could not find us on their system and that our car was not with them. This caused some concern. We were checking through our details and paperwork the car park had given us and we at this point noticed that they had put us down under the name of Russell not Powell so we called back. They found our booking. As we got to the car park not only could they not find our car but they could not find our keys. The lady behind the desk was confused but was trying to figure out what had happened. Everything was found and sorted in the end but we have said we will be staying away from using this car park facility in the future."

January 2, 2008
4

"Car park was good and secure. Didn't have to wait very long for bus transfers to and from the airport. Bus was clean and pleasant. Just had to meet bus outside Departures, as it doesn't have a separate stop by the Arrivals hall."

December 31, 2007
5

"We had a very pleasant experience with APH parking. When we arrived, they waited for us to hop on the bus that was ready to leave. When returning, the call was answered fast, the bus was there quite fast (even though it was just the two of us on the bus, they didn't wait longer for others to join) and we got the keys back fast as well. The car was neatly parked for us to drive home again and in perfect condition. And the price was way less than we've paid at other airport parkings!"

December 27, 2007
5

"This parking experience was excellent.

The car park was easy to find, just off the M6 toll road, and well enough sign posted. The staff were very helpful and courteous at all times and at Birmingham there is a free courtesy phone in the baggage reclaim hall, so you don't have to use your own mobile to call them up.

The buses were very clean and comfortable.

APH offer free jump starts and some other services to get you on your way if there is a problem on your return but as we didn't need this I am unable to comment on it - but at least it is offered."

December 20, 2007