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APH Birmingham reviews

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Here are some comments that our customers have made about APH Birmingham

Showing 811 to 840 of 1242 << ... 24 25 26 27 28 29 30 31 32 33 ... >>
4

"We found the service was very good value ,the staff were very helpfull.The only negative thing I would say is that the signage was too small and not prominent enough, in particular the courtasy phone by caroussel 6 at Birmingham airport was difficult to find as it is the same colour as the pillar it was attached to. having said this I would definitely use this service again. Yours sincerely David Juner"

May 15, 2008
5

"Very good and will reccomend this to my friends and family"

May 14, 2008
4

"Service excellent, driver very helpful, well organised system. Drop-off and pick-up very quick and simple. Only negative is wait time either end plus coach travel time is between 40 minutes and 60 minutes....a bit long."

May 13, 2008
4

"no problems,smooth as silk ,i do recommend it,but leave time for the transfer.
kf
x"

April 28, 2008
5

"I am responding to your email of 17.4.08, inviting my comments about parking at Birmingham APH car park from 6 to 16 April whilst I flew to Dubai.
After the shock at the cost of parking on the airport site (!) I went on to find alternative options, and your costs were extremely attractive. Driving from near Nottingham the APH car park was most convenient - via M1, and M42 J9. You were easy to find, and booking the car in was quick and efficient. There was minimum wait for the bus to the airport.
On my return I used the phone in the airport baggage reclaim area to advise you of my return, you appeared to have my details to hand. A bus was waiting to get to the car park, and there was no delay on my arrival to get my car - ready waiting for me.
I would not hesitate to use you again, and highly recommend others to use your service.
Regards
Robin Cooke"

April 25, 2008
4

"Going out it was near perfect. Coming back there was quite a delay in the bus arriving at the airport and then the driver had a 5 minute chat with another man before setting off. Although I will definitely use you again this was slightly annoying when you just want to complete your onward journey after a near 5 hor flight."

April 24, 2008
3

"The company I used via your site, APH, were professional and caring, and I commend their operation. I do however feel let down by your site for two reasons.
Firstly the distance from the car park to the airport was far greater than I was expecting, and the shuttle time considerably more than the time showed. I'm not a regular internet browser and although after I had booked and paid for the parking I did find a map on your site, I feel this info should have been clearly visible before I made the decision as to which service to use. Consequently I unknowingly used the furthest car park - something I wouldn't have done had I been aware of the distance and time involved.
I also wasn't aware that it was valet type parking and I would have to leave my keys so that the vehicle could be moved by APH employees. Having previously watched a tv expo on this type of service wherein vehicles were moved onto the streets while the owners were away, it's not a service I'm comfortable with, and again I feel I should have been made aware of this before I made my choice."

April 21, 2008
5

"Friendly, cheerful, helpful, especially with flat batteries!! EXCELLENT"

April 21, 2008
5

"The parking process at Birmingham APH (Hams Hall) went very smoothly. We found its situation particularly convenient as we approached it down the A38/A446 from Derby direction. The pickup afterwards was prompt following our phone call; would recommend this to people from our area, and would use again ourselves when needed - it is also reasonably priced."

April 16, 2008
5

"A good experience all round. Will use again. Recommended."

April 16, 2008
5

"This is the second time I have used APH Birmingham. The service is prompt and efficient and gives good value for money."

April 14, 2008
4

"no probs at all, helpful and very friendly staff and an efficent service - price was great and access to APH was excellent from the motorway - very easy to find"

April 14, 2008
5

"Excellent service. Staff were extremely helpful.

too good to be true!"

April 14, 2008
4

"The check in process was swift and efficient. I was pleasently surprised by the helpful nature of the drivers who assisted passengers with their luggage both on and off the bus. The staff were excellent. I had a little trouble finding the car park as directions from M6 south were a little confusing when not familiar with the junctions 4/4a layout. Apart from that, I was very satisfied with the service and would use APH Birmingham again."

April 13, 2008
4

"Easy to find. Efficient service with quick transfer."

April 7, 2008
5

"Used Birmingham APH for the first time between 11th and 20th March 2008. Transfers to and from the airport were excellent.Waited only a little more than 5 minutes each way for coach to depart/arrive. Staff helpful and polite. Would use again and recommend."

March 21, 2008
5

"Very quick service and especially good for anyone coming south on the M42 or M6 Toll during busy periods. I would certainly get another quote if I'm flying from B'ham."

March 19, 2008
5

"We were well impressed with the whole service - The on-line booking was great. Your office staff were really welcoming and helpful. We felt our car was in really safe hands for the whole of our holiday. The bus trip to the airport and back again was straightforward and your drivers (in both cases) helped with our suitcases and wished us good onward journeys. The slight minus was the drag racing at the end of the road but we managed to leave with no-one hindering us after your driver explained the best way to approach them. A1 - We'll be using you again as and when we travel from Birmingham airport."

March 12, 2008
4

"Efficent, secure and economic service. Need to make sure enough time is allowed for transfer to airport."

March 11, 2008
5

"Easy to find.We were expected and dealt with efficiently. Shuttle filled up quickly and delivered us to departure entrance within 20 minutes. Will use again as easy toaccess toll road to return home."

March 10, 2008
5

"I thought that the service was efficient, friendly and helpful. Just one point - I initially missed the location of the APH telephone once through passport control (and I was not the only one). It was on the pillar adjacent to carousel 6 (as stated) but most of us looked on the wall to the left when we entered the baggage hall (also strictly adjacent depending on your point of reference). It might be worth stating 'on the pillar to your right as your enter the baggage hall'. Just a thought. Despite this, I do not want this to detract from my opening comments on the service."

February 26, 2008
4

"The car parking facility and organisation for transportation was excellent.
Minor critisms are:
Directions off the M42 are a little confusing and
the park is quite a distance from the airport"

February 26, 2008
4

"great service, competitive price"

February 26, 2008
4

"The car park was ok. It was about 20 minutes drive (the website advertised it as 15 minutes) from the airport with the bus every 15 minutes.

However, the location of the car park was not clear and teh address given was for a different car park (the air parks car park in Birmingham). The web site also did not make clear the car park was to the East of Birmingham, since we were coming from teh south this added to our journey time.

Generally a good car park, secure with good prices. The address was not clear. A post code for use in a satnav would have been useful."

February 24, 2008
4

"The car park was ok. It was about 20 minutes drive (the website advertised it as 15 minutes) from the airport with the bus every 15 minutes.

However, the location of the car park was not clear and teh address given was for a different car park (the air parks car park in Birmingham). The web site also did not make clear the car park was to the East of Birmingham, since we were coming from teh south this added to our journey time.

Generally a good car park, secure with good prices. The address was not clear. A post code for use in a satnav would have been useful."

February 24, 2008
5

"Excellent overall, easy to get to, fast, efficient and friendly. Recommend"

February 24, 2008
5

"Excellent in every respect- easy to find, very secure, very helpful staff and very good transfers to and from the airport. This is the first time we've used either Birmingham Airport or APH- and both will be used again as compared to other offsite parking experiences at UK airports this was second to none."

February 24, 2008
1

"We had been told to ring APH from the courtesy phone at carousel 6 in the baggage hall on our return from France - there was no carousel 6 and therefore no phone. I asked the information desk in the baggage hall where the phone could be found and was told it was near the information desk landside. We went there but there was no phone. when I asked the lady at the information desk where it was located she said that there wasn't one in that Terminal, only in the other one, and she'd appreciate it if we could ask APH not to tell customers there was a phone when there wasn't! I then rang APH from my mobile; they were somewhat nonplussed to hear from me as they had our return time down as 1300 and not 1930, despite my having given them all the return flight details before we left. It was just after 1925 and their pick-up bus had left without us so we had to wait 15 minutes for another one. On arrival at the car park there was no apology offered, I was simply told that my car was in row C, third to the left. Several employees then watched me exit through the wrong door and therefore turn left in the wrong direction, but no-one attempted to alert me. When we failed to locate the car my friend returned to the office and was told 'Oh yes, we thought she'd gone the wrong way'!! We finally found the car and left, though somewhat later than we had hoped. Suffice it to say, I will not be using this car park provider again."

February 21, 2008
5

"All APH staff were pleasant and efficient even at 5.30am and the time it took for transfer and pick up were acceptable. The cost is very attractive and the location suits me as it is on my way into the airport from home."

February 21, 2008
3

"The site was a little difficult to find, as the signs on the roundabouts were small but the parking itself was very straightforward and good value. you do need to allow plenty of time to wait for the shuttle bus and then get to the airport."

February 20, 2008