"Good value, easy booking procedure and good service from staff."August 3, 2008
"Couldn't fault the service, would recommend to anyone.
Drivers were both friendly and helpful."
"Efficient, friendly and helpful. I have used APH twice at Birmingham, excellent both times"July 30, 2008
"No problems. Seemed very secure."July 30, 2008
"It was the best deal in airport parking I've ever had both in terms of price and service. The drivers were very communicative and helpful, assisting with the loading and unloading of cases. Directions to destination helpful though slight confusion recognising which exit to take off the roundabout once having left the motorway. On the whole a very positive interaction which made for a good pre and post holiday experience."July 29, 2008
"How do I tell you this?
We had used your parking three weeks earlier and it was really good. Fast turnaround and hassle free, so we rebooked.
But we were running late, missed the turning at the major roundabout (took the wrong road, perhaps an idiot proof map?)and had to park at the AIRPORT, having already paid you, in order to get the flight.
The airport cost more and the courtesy bus wasn't.
Would I use you again? Yes, in a heartbeat. Would we set out earlier? Yes, frayed nerves and running to the boarding desk is not the most relaxing start to a holiday.
Good luck to you and I will recommend you."
"The parking on at was excellent.
We arrived the car park at 4.30am, booked in, the transfer bus driver helped with our cases, the bus left for the airport at 4.45am arriving at 5 am which was in plenty of time for our flight.
On our return we used the designated phone in the baggage hall to let FHR know of our landing, and they instructed us where to meet the bus for our return to the car park.
From collecting our cases to driving out of the car park at Coleshill was just under 30 minutes. EXCELLENT. We will definitely use them again."
"My only complaint is that I was asked to use a freephone within the baggage reclaim area on return but was told in that area that no such facility existed. Approx. 15 minute wait for coach return outside airport after ringing on mobile."July 27, 2008
"How straight forward ! Why ask your family or friends to take you or pick you up as this service is easy and FANTATSIC, no hassle parking, picked up srtaight away for both journeys to and from airport.
Would recommend and use again.
"Very good service from APH does what it says on the tin.Would recommend if comeing south down the M6 go down the toll road and come off at Coleshill junction for Hams Hall then you will have no problem with flight times, could save you as much as 1hr to normal M6 if theres any problems."July 26, 2008
"The car park was very easy to locate and the administration was kept at a minimum. The staff were very friendly and helpful. Almost as soon as we had park the car, then we were on the bus on our way to the aiport. Fifteen minutes later we were safely deposited the airport. On returning, we only had to wait 10 minutes before the bus came to pick us up. On arrival at the park, we picked up the car keys and were on our way. A very efficient operation."July 26, 2008
"I used my sat nav to get to the car park & ended up miles away even though I had entered the address correctly. Upon phoning, we were told that this was a very common problem . It would be useful if the site mentioned this problem & stated on the email confirmation that it is advisable not to use a sat nav for the journey ."July 26, 2008
"Our (4 in party) experience very good. Direction from A42 could be a little clearer. Check-in on site perfect. Found best to check in before other party members seated on bus because it could leave with you still in the office! APH phone is on airport pillar near carousel 6.
Airport pick-up perfect, driver loading luggage very helpful. Office again very efficient and car located close to office 'as if by magic' will recommend."
"Trip was good, parking good, polite bus service, will use again.
My only comment is that the directions for calling the bus from international arrivals suggests using a phone at carousel 6...couldn't find the phone so dialed the domestic arrivals number...simpler if you just suggest the same number for both."
"My parking experience sort of worked but not as efficiently as experienced elsewhere. The bus transfer was prompt but the written instructions on finding the car park are simply wrong (although it is easy to find) and on return randomly delving into an entire bucket of car keys didn't seem entirley efficient."July 22, 2008
"I used aph in june 2008 and found them very helpful, the driver of the coach loaded our luggage onto the coach and the only downside was a 15 minute drive to the airport, on our return the transfer coach was waiting at the stop without having to ring them. All in all I have rated them 5 as I could not fault them."July 19, 2008
"We used APH fr first time, and will definitely be using them again, they are Friendly, Fast and Efficient."July 17, 2008
"Efficient service and at a competitive rate."July 17, 2008
"Car was returned in perfect condition. Thought the price was excellent value. Would be nice to have a courtesy phone at the airport or a free phone number. Also seemed to wait for a long time at the airport before the bus left which was something I could have lived without late in the evening."July 16, 2008
"I've been using regularly off site parking for the last few years.
The service you provide is very good and the people very polite and helpful."
"No hanging around with these guys, you book in the bus takes you straight there,and phone at airport to ring to tell them you have landed and they pick you up within ten minutes No hassles at all, will definatly be using these guys again. Thanks."July 12, 2008
"I used Birmingham APH the last time I went abroad and can't find a single fault.
It is easy to find in a good location to the airport, the journey to the airport was quick and efficient and even done with a smile. To cap it all it is really great value.
It will in future be calssed as part of my holiday."
"The service provided was quick and easy, both drop off and pick up was simple and without any delays, the whole experience was well executed and professional."July 12, 2008
"Perfect....great price,good, friendly service. Would recommend APH Birmingham to anyone."July 10, 2008
"Easy to get to. Good secure parking.
Prompt drop off and pick ups.
Would use again"
"Great service, no problems at all, will use you again.
"It was great service. Easy, prompt and very keenly priced."July 7, 2008
"I am an ideal customer: I can't praise your people enough. My wife and I were already impressed by how organised you were and then on our return, I left a small backpack at the airport bus stop. We were preparing to go back to the airport and hunt for the bag, but your staff said wait and we'll try first. They found the bag, put it on the next bus back and gave us some coffee while we waited. Being efficient is fine, but your staff are also nice with it."July 7, 2008
"Easy to find
Quick pick up & return
All told an enjoyable, and highly recommendable experience"
"No delays at either end waiting for the bus.
Only downside was the distance from the airport"