"Really impressed! Selected APH because they seemed cheap, but the service wasn't. Flew back from Turkey at 2 in the morning and expected delays, but by the time we'd picked up luggage and got the meeting point for the bus, it was just turning up. No queue to pick up car keys and got away from secure parking really quickly. Recommended!"August 28, 2009
"Excellent! Most efficient and friendly. The coach driver was helpful and polite. There was ample room on the coach and we did not have to wait very long for the coach to and from the airport. We will continue to use the services of APH."August 11, 2009
"A first class service in every possible way. Staff pleasant and helpful, directions clear and transport to and from airport comfortable and promptly carried out. Will use again."August 6, 2009
"This car park in a fair haul away from the airport. The signing is poor as you approach the site and is even worse when you enter and are looking for place to park and visit the reception.
At the end of our trip we had to wait a long time for the bus to come and then we hung around for ages waiting for other flights to arrive and the bus to be full. The journey time from landing to car park was only slightly shorter than the flight time from Marseilles."
"Very happy with all aspects of the service."June 3, 2009
"Excellent. Everything went smooth and efficiently. Not to far from airport and very near to M6 junction for return home.
Just home from my hols so won't write much but I will be using APH again."
"I have used APH Birmingham several times and will keep using them. They are cheap, efficient, very friendly, the drop off and picks ups are regular and I always feel my car is in safe hands.
I would recommend this car park to anyone."
"Very good service from the start of booking to leaving car and collecting. Would be useful, though, to put a couple of more road signs up - near to the car park - for 1st time users as got slightly lost, which you don't want to do when going for a flight!!"May 30, 2009
"We were dropped off very quickly and the pick up was about 20 minutes after we called from the airport. We were very happy concerning the service and our car was near the office and we were on the road quickly"May 28, 2009
"I am absolutely satisfied with your service!
And there was not extra charge after I picked up my car nearly a day later due to flight cancellation!"
"A Very good service.
Simple to book, quick check-in, no waiting around for transfers to (and importantly) from the terminal.
Would definately use in the future."
"Very good value for money. Everything perfect. Will use it again. The only bad thing is: place is hard to find even with sat nav."May 19, 2009
"Very friendly staff. Kid of s strange set up, just duming the car with the keys. Guess I was just a little sceptical about valet service. However the whole experience was quick, efficient and honest."May 12, 2009
"Easy to find, prompt and efficient service, driver even helped load cases onto transfer bus we have noticed other companies don't do this.
I would recommend this carpark to others flying from Birmingham."
"Very efficient and friendly service. Transfer to and from the airport left immediately and took 15-20 minutes. Couldn't fault the service."May 5, 2009
"Good customer service, friendly price. The distance between the car park and the airport a bit long, but we had quick bus transfer both way. Taking it all round, would recommend for everyone."April 30, 2009
"The parking service was exellent, however I have had some problems to find parking ( even using satnav)because of road works. The signpost with the name of the parking could be more visible."April 28, 2009
"Prompt service. Was impressed. Will use it again."April 27, 2009
"Friendly, efficient service - they even help to load/unload your luggage on the bus. Minimal waiting times at either end. Only minor gripe is that the courtesy phone inside Terminal 1 baggage area seems to have disappeared."April 21, 2009
"I could not fault the service we received. On arrival we were directed into a parking bay and at the reception the staff were friendly and efficient and the driver helped us with our bags. We arrived at the airport promptly and on returning to the UK we followed the clear instructions about calling the company and the bus was waiting for us outside to depart. No problems or hitches at all."April 20, 2009
"Our treatment on arrival to depart was first class, our return how-ever was not very good.
on returning to the uk 19th at Birmingham there were around 60 people waiting for collection to return to the car park, after half an hour one bus turned up and could only take half the people. My car had some damage when I collected it a vertical sratch 2 inches long on the drivers door. I returned to the reception who sent a less than bright person to look at the damage, he insisted that the car park can only cause horizontal sratch damage to cars, I donot understand his mentality and would clasify him as a knuckle dragger! I have reported the damage."
"Very good - quick and simple. The phone in the baggage handling needs to be a little more obvious!"April 20, 2009
"It was excellent value. The transfers were very straightforward, although the instructions given about contacting the firm on return could not be followed. A bus though was immediately available.
I would use the service again, although, especially if I was returning at night, I would want greater clarity about the use of contact telephones. Overall, very good value for money."
Good value for money.
Service was cordial.
Waiting time acceptable.
Will use this facility again"
"Great service, easy to find. Will use again."April 19, 2009
"Very effecient. No waiting at the airport and driver loaded bags. Will book again."April 18, 2009
"I would not use APH again,I arrived with my wife and two infants aged 2 and 3,as we boarded the transfer bus I did not even have chance to sit down and put my or my infants seat belts on before the bus darted away,I would hazard a good guess that we took the first roundabout much faster than I would consider safe out of hams hall. I was glad to get off the bus...In fairness I felt that it was definitely that specific driver (boy racer) that was being used. On the way back we had a better journey.
I personally will be paying the extra £35 to stay in the airport carpark next time I fly to minimise any risk to my family. adios.."
"Airport parking was first class with APH. Excellent drop off and pick up service at a very reasonable price for 8 days."April 15, 2009
"The overall service was good. The site was a bit further away from the airport than I would have liked, especially coming from the South. Quick to drop off the car, speedy pick up from the airport, cheap and the car was fine. About as much as you can expect."April 14, 2009
"Reasonably priced, good check-in and collection system and nice receptionists and drivers. Will return every time I fly. It is a very good service - once you find the place! (My sat-nav doesn't take postcodes and decided to take me to another Faraday Avenue south of Birmingham - but that's my problem!) Thanks again - i will be back!!! Bernard Marsden"April 11, 2009