"We were dropped off very quickly and the pick up was about 20 minutes after we called from the airport. We were very happy concerning the service and our car was near the office and we were on the road quickly"May 28, 2009
"I am absolutely satisfied with your service!
And there was not extra charge after I picked up my car nearly a day later due to flight cancellation!"
"A Very good service.
Simple to book, quick check-in, no waiting around for transfers to (and importantly) from the terminal.
Would definately use in the future."
"Very good value for money. Everything perfect. Will use it again. The only bad thing is: place is hard to find even with sat nav."May 19, 2009
"Very friendly staff. Kid of s strange set up, just duming the car with the keys. Guess I was just a little sceptical about valet service. However the whole experience was quick, efficient and honest."May 12, 2009
"Easy to find, prompt and efficient service, driver even helped load cases onto transfer bus we have noticed other companies don't do this.
I would recommend this carpark to others flying from Birmingham."
"Very efficient and friendly service. Transfer to and from the airport left immediately and took 15-20 minutes. Couldn't fault the service."May 5, 2009
"Good customer service, friendly price. The distance between the car park and the airport a bit long, but we had quick bus transfer both way. Taking it all round, would recommend for everyone."April 30, 2009
"The parking service was exellent, however I have had some problems to find parking ( even using satnav)because of road works. The signpost with the name of the parking could be more visible."April 28, 2009
"Prompt service. Was impressed. Will use it again."April 27, 2009
"Friendly, efficient service - they even help to load/unload your luggage on the bus. Minimal waiting times at either end. Only minor gripe is that the courtesy phone inside Terminal 1 baggage area seems to have disappeared."April 21, 2009
"I could not fault the service we received. On arrival we were directed into a parking bay and at the reception the staff were friendly and efficient and the driver helped us with our bags. We arrived at the airport promptly and on returning to the UK we followed the clear instructions about calling the company and the bus was waiting for us outside to depart. No problems or hitches at all."April 20, 2009
"Our treatment on arrival to depart was first class, our return how-ever was not very good.
on returning to the uk 19th at Birmingham there were around 60 people waiting for collection to return to the car park, after half an hour one bus turned up and could only take half the people. My car had some damage when I collected it a vertical sratch 2 inches long on the drivers door. I returned to the reception who sent a less than bright person to look at the damage, he insisted that the car park can only cause horizontal sratch damage to cars, I donot understand his mentality and would clasify him as a knuckle dragger! I have reported the damage."
"Very good - quick and simple. The phone in the baggage handling needs to be a little more obvious!"April 20, 2009
"It was excellent value. The transfers were very straightforward, although the instructions given about contacting the firm on return could not be followed. A bus though was immediately available.
I would use the service again, although, especially if I was returning at night, I would want greater clarity about the use of contact telephones. Overall, very good value for money."
Good value for money.
Service was cordial.
Waiting time acceptable.
Will use this facility again"
"Great service, easy to find. Will use again."April 19, 2009
"Very effecient. No waiting at the airport and driver loaded bags. Will book again."April 18, 2009
"I would not use APH again,I arrived with my wife and two infants aged 2 and 3,as we boarded the transfer bus I did not even have chance to sit down and put my or my infants seat belts on before the bus darted away,I would hazard a good guess that we took the first roundabout much faster than I would consider safe out of hams hall. I was glad to get off the bus...In fairness I felt that it was definitely that specific driver (boy racer) that was being used. On the way back we had a better journey.
I personally will be paying the extra £35 to stay in the airport carpark next time I fly to minimise any risk to my family. adios.."
"Airport parking was first class with APH. Excellent drop off and pick up service at a very reasonable price for 8 days."April 15, 2009
"The overall service was good. The site was a bit further away from the airport than I would have liked, especially coming from the South. Quick to drop off the car, speedy pick up from the airport, cheap and the car was fine. About as much as you can expect."April 14, 2009
"Reasonably priced, good check-in and collection system and nice receptionists and drivers. Will return every time I fly. It is a very good service - once you find the place! (My sat-nav doesn't take postcodes and decided to take me to another Faraday Avenue south of Birmingham - but that's my problem!) Thanks again - i will be back!!! Bernard Marsden"April 11, 2009
"Chose APH for ease of finding and price. Vry happy on both counts compared with other airports I have flown from. Check in and transfers were quick and efficient. Would happily use again."April 6, 2009
"very good, second time we have used this car park. It could do with more signposts as the first time we went we got lost!!
Fast service, no problems. Would use again."
"Very pleased with competetive prices. Finding the car park wasn't difficult but larger/ more prominent signs would be very helpful at the roundabout on Faraday Ave and at the drop off/pick up point at the airport. Very friendly and effecient service at reception - outgoing and return and only had a few minutes to wait outgoing and return. Overall an excellent service. Thank you."March 29, 2009
"It all worked like clockwork! Didn't have to wait long for a shuttle either direction. Friendly efficient service and car was right outside the reception when we returned. Highly recommended."March 27, 2009
"Overall a very good experience.
The staff were efficient and polite and there was i minimum of fuss and waiting.
I will use this service again."
"Easy to find car park, bus was waiting as we walked out of arrivals when we got back. Can't fault the service."March 9, 2009
"Excellent service and value. Need to remind/make phoning at carousel/ entrance/exit instructions clearer - didn't ring but coach was outside and available to bring us back, so not a problem for us on this occassion."March 8, 2009
"Very good service.