"excellent service, excellent price."December 3, 2009
"Recommended for easy online booking process with competitive rates and secure parking."December 2, 2009
"Superb service with only 2-3 minutes to wait each end. Smooth, fast journeys each way and particularly helpful drivers to assist with luggage.My car was waiting for me on arrival back at APH and only 10m from the point of coach disembarkation."November 30, 2009
"It was easy to get to, and was easy to catch the bus to the airport,and the same on return, our flight was delayed by 26hrs and it was easy to pop in the office and pay the extra money."November 14, 2009
"Excellent facilities. Value for money. Courteous and professional staff. Bus service fast, efficient and frequent."November 2, 2009
"We hadn't realised that the car park was so far from the airport. We missed the one sign on the roundabout on Faraday Ave and had to phone for directions.When we came out of the terminal there was a bus at the stop, we waved to the driver but he drove off. I realise that it was our fault for not phoning from the luggage claim courtesy phone. This added an extra 30 minutes to our travel time. With the wisdom of hindsight as we were only away for the W/E it would have made more sense time-wise to use a car park at the airport for about the same cost."October 26, 2009
"Easy to book online. Easy to locate and drive to. Polite and helpful service. Exactly what we needed and excellent value for money. Would recommend to others."October 26, 2009
"Instructions to reach the car park, good, location from South of Birmingham is OK just wish there was a facility like this South of Birmingham.
Collection worked well, driver assisted with bags, key collection simple egress from park easy.
Recommend you build a site on the other side of BM."
"Perfect - couldn't be more efficient."October 2, 2009
"The service was excellent outbound and on return, we will definatly use the service again it is very good value for money"October 1, 2009
"The service was good. It took about 10 mins each time to be driven from the car park and collected at the airport. We thought the drivers were good and providing assistance with luggage on and off the bus shows the difference in service with the other main parking competitor at Birmingham who makes a point of advising customers their drivers can't assist with luggage due to 'health and safety.'"September 30, 2009
"Easy to find using Tom Tom. Professional service, Secure giving peace of mind. I would use again."September 29, 2009
"Efficient and prompt service and very easy to find.
Friendly staff too - I will definitely use again.
"We recently used APH at birmingham and was very pleased with the service and cost. it was easy to find. quick to park and the bus to take us to the airport was ready and waiting . on our return the bus was waiting at the terminal and took us straight back to the car park . we will be using APH again and i would recommend it to everyone ."September 13, 2009
"Using the Ahp car park was really easy this summer very good value, efficient and friendly staff. Will definately be booking again."September 9, 2009
"Overall good experience. Car park is a reasonable distance from the airport but the commute time is relatively short ~15mins. Buses can fill up fast as space is limited due to luggage storage space.
The buses appear to run on demand, rather than scheduled but this worked fine for us.
We had to wait ~15mins for the bus once out of the terminal."
We forgot to take the paperwork with us but a call to the service desk was all that was required to recieve verbal directions to the car park, communicate circumstances to the reception desk and ensure that we were received, parked and transported to the airport without delay.
Bus drivers were particularly helpful and courteous
"Extremely efficient & prompt service. Very friendly & helpful bus driver & would definitley use again. 15 minute journey to the airport so leave plenty of time but great service."September 1, 2009
"All the staff were very efficient and helpful. We had no waiting around."August 31, 2009
"We found everything to be as it said on the label and we were very happy with the service. It was good value for money."August 30, 2009
"My booking was dealt with very professionally and a reduction of one day was dealt with swiftly (along with an automatic reduction in cost).
I found the car park quite easily and was processed and taken to the airport very eficiently.
On my return my phonecall was answered quickly and I was asked to wait at Bus Stop A, which I did, along with half a dozen other people. After 10-15 mins with no bus arriving, I lookd around and noticed one of your buses parked 50 yards nearer airport. On enquiring with the driver, I found that this bus was waiting for me, and the people at stop A were waiting for a different bus. At no time did the driver approach stop A to enquire if anyone was waiting for his bus, however he did mention that 'when I saw you go past, I thought you might have been looking for this bus'. I assume that this confusion also caused the other passengers on his bus to be delayed.
Once this was all clarified, we were taken to the car park and processed very smoothly. My car was ready waiting for me, and had not been damaged in any way.
I would happily use your service again.
"Really impressed! Selected APH because they seemed cheap, but the service wasn't. Flew back from Turkey at 2 in the morning and expected delays, but by the time we'd picked up luggage and got the meeting point for the bus, it was just turning up. No queue to pick up car keys and got away from secure parking really quickly. Recommended!"August 28, 2009
"Excellent! Most efficient and friendly. The coach driver was helpful and polite. There was ample room on the coach and we did not have to wait very long for the coach to and from the airport. We will continue to use the services of APH."August 11, 2009
"A first class service in every possible way. Staff pleasant and helpful, directions clear and transport to and from airport comfortable and promptly carried out. Will use again."August 6, 2009
"This car park in a fair haul away from the airport. The signing is poor as you approach the site and is even worse when you enter and are looking for place to park and visit the reception.
At the end of our trip we had to wait a long time for the bus to come and then we hung around for ages waiting for other flights to arrive and the bus to be full. The journey time from landing to car park was only slightly shorter than the flight time from Marseilles."
"Very happy with all aspects of the service."June 3, 2009
"Excellent. Everything went smooth and efficiently. Not to far from airport and very near to M6 junction for return home.
Just home from my hols so won't write much but I will be using APH again."
"I have used APH Birmingham several times and will keep using them. They are cheap, efficient, very friendly, the drop off and picks ups are regular and I always feel my car is in safe hands.
I would recommend this car park to anyone."
"Very good service from the start of booking to leaving car and collecting. Would be useful, though, to put a couple of more road signs up - near to the car park - for 1st time users as got slightly lost, which you don't want to do when going for a flight!!"May 30, 2009
"We were dropped off very quickly and the pick up was about 20 minutes after we called from the airport. We were very happy concerning the service and our car was near the office and we were on the road quickly"May 28, 2009