"We used APH in Birmingham four times so far, because the prices were cheap and the service were excellent. All staff were extremely friendly, cheerful and helpful. The drivers always help us to load and unload our suitcases. We will definitely use again in the future."October 18, 2010
"Using APH parking facility for the first time I was very wary (as people are)...to my surprise I found it very impressive and value for money. The security was really good which gave me peace of mind which we all need to start enjoying our holiday, the help and taxiing to and from the airport was second to none.
I will definately be using APH in the future,
Thanks for everything,
"i received 10star treatment and will use birmingham airport again because it was so easy and friendly. the only thing to look out for is 'tom-tom' sat nav directions which lead you to a butchers shop 30mins away! however on arriving late they were very accomadating and got us too the airport on time. On return late at night very impressed the bus was waiting just for us and at car in no time. thankyou."October 14, 2010
"Thanks for a first rate service - great location especially when travelling along M42 from the east. Fast and efficient connections both ways."October 13, 2010
"Our score for parking with APH is ten out of ten. The whole experience was first class from start to finish.
Would not hesitate to use this company every time we fly
"Very pleased with service from APH. Friendly helpful staff who helped you with your luggage onto bus, unlike other parking services we have used. Airport pickup was swift and without fault. The service far outways the proximity of other carparks and we will be using APH again."October 10, 2010
"Excellent service, the only small criticism was struggling to find the free service phone nr carousel 6 in terminal 1, to get us back to the carpark. Other than that, would recommend to others and certainly use again."October 9, 2010
"Never left my car before when travelling on holiday, picked the cheapest option, and was thoroughly satisfied,would do it again"October 8, 2010
"Excellent service. Easy drop of and pick up.
Keep up the good work."
"Fantastic facility and reasonable price. thanks"October 5, 2010
"very quick service picking up and helpful with our extra baggage and pushchair"October 5, 2010
"Easy to find, swift transport to and from airport and friendly service."October 4, 2010
"Painless experience , a very good price , with great staff -- what more can you ask for ?
Would definately use again !"
"Highly recommend APH, used them for a number of years, dont keep you waiting around for ages like other parking services, even better than the on site long term car park!
Dont be put off the fact that are slightly further than other car parking facilities, the speedy bus service more than makes up for it!
Two of our party used Airparks, they arrived at the Airparks site before us, and we were standing waiting in Terminal for them for twenty minutes! APH all the way!"
"Had no cause to fault this airparks at Birmingham. It was the cheapest but the service was excellent. My only critisism was that the courtesy phone in the terminal seemed to be not very easy to find but the transfers and everything else was fine"September 28, 2010
"Booking this parking option turned out to be a disaster for us and nearly prevented us going on holiday! I will be making contact with the company directly later today to complain.
On the instructions provided after booking it says "if you are using a sat nav please use the following postcode..." However, that postcode takes you no where near the location, it was about 25 miles away.
I phoned the number to tell them and ask for directions - the person on the phone was most unhelpful and was unable to provide any directions at all.
We were then left in an absolute panic as were a good 40 minutes away from the car park and it was morning traffic in Birmingham.
We decided to head directly to the airport as we couldn't afford to be delayed any longer.
We then parked at the NCP long stay car park at the airport (which cost us £68 for the week). We rushed into the airport and just made it on time, being the last people to check in.
I can't believe that what was written on the instructions was so wrong. An absolutely horrendous and very worrying experience."
"Excellent parking facility. From the moment we arrived the reception welcomed myself by already knowing my name having read my registration. No waiting around for our transfer and clear instructions on our return. when we returned we were picked up promptly without any hassle. First class service."September 22, 2010
"The Parking was very good - instructions were clear
- buses left quickly
- on return the bus driver waited for us - despite us being a lot longer time than expected as our cases took ages to come through."
"Can't fault it, pretty slick."September 17, 2010
"I was very pleased with APH Car Park. Easy to find, very quick and friendly service, professional and secure. Although it is a few minutes away from the airport I didn't have to wait around for long at either end of my journey - they even sent a coach especially for me when I landed on my return. I would use them again."September 15, 2010
"Really easy to use, friendly staff, brilliant service, would recommend."September 14, 2010
"The staff were very polite, helpful, efficient. On time."September 10, 2010
"Perfect solution, can only recommend others and will come back next time!!
"As usual our experience using this parking service was excellant. Staff are extremely friendly and efficient, transfer buses are frequent and transfer times are short and it's good to know that your vehicle is very safe whilst you are away. Will definately use again and would highly recommend."September 6, 2010
"This is a very secure car park. You are confronted by electric security gates on arrival, the car park is completely fenced off. Checking in is really easy and an APH bus takes you direct from their site direct to the airport. On return the bus picks you up from a collection point at the airport and takes you back to the APH car park, couldn't be easier. A thoroughly professional operation. Definitely would use again."September 1, 2010
"Car park & coach staff were helpful and there was a prompt service for travel to and from the airport, although it did seem like miles away, but excellent value."August 31, 2010
"Excellent friendly service"August 29, 2010
"Very good overall service, many-thanks"August 25, 2010
"Very good value for money. Transfer was quick between Hams Hall and Airport, but as a 'local' I would have taken a shorter and quicker route to the Airport.
Pick-up on return was very quick, as was the journey back to Hams Hall, albeit by a different route than the in-bound one. Only disappointment was to find our car mud-splattered on both sides, which was not how we left it five days earlier. However, on price, we would use APH again."
"Faultless service and at the best price available on the net.
The staff were polite, efficient and helpful, the car park was very secure, the bus left promptly and on our return, the service was exceptional.
The cheery driver even helped us with our cases which makes a very refreshing change these days.
Will definitely use them again and refer them to friends too.
Thank you for a very positive experience. :-)"