"Great experience. Helpful staff on the bus and at Hams Hill, and the obvious level of security at the parking area meant we went away feeling that our car was giung to be completely safe."November 1, 2010
"We have used APH/Purple Parking Birmigham four times now and have always had excellent service.
Although the parking is some distance from the airport the bus transfer arrangements are speedy and efficient - extremely welcome after a long flight!
When travelling from Birmingham we now always use this service - keep up the good work."
"Reasonably happy with it, but could be improved. Waiting time about 15-20min at bus stop after coming back from holidays waiting for bus to take us back to our car. Lots of other airport parking buses arrived before. If APH buses could arrive before the other buses, would definitely serve as better advertisement to get more customers."October 29, 2010
"Excellent service, a friendly helpful bus driver to take us to the airport and meet us on our return, a very organised competant and friendly service, many thanks !!"October 28, 2010
"Straight forward, no hassle. All staff encounted were friendly and helpful and parking site was quiet and secure. Didn't have to wait long to be taken to or be picked up from airport with a journey time of about 10 minutes. Would recommend to others and use again."October 27, 2010
"Very efficient and good value. They could just do with spelling out the access arrangements: ie that it's nowhere near the airport but actually in Coleshill. It would have lessened last minute panic!"October 26, 2010
"Have used aph several times. Last time had to wait 30 minutes for bus to go to the airport which was rather a long time. However this was unusual, normally it is a very good service. Staff polite and helpful. Also good value."October 25, 2010
"We used APH in Birmingham four times so far, because the prices were cheap and the service were excellent. All staff were extremely friendly, cheerful and helpful. The drivers always help us to load and unload our suitcases. We will definitely use again in the future."October 18, 2010
"Using APH parking facility for the first time I was very wary (as people are)...to my surprise I found it very impressive and value for money. The security was really good which gave me peace of mind which we all need to start enjoying our holiday, the help and taxiing to and from the airport was second to none.
I will definately be using APH in the future,
Thanks for everything,
"i received 10star treatment and will use birmingham airport again because it was so easy and friendly. the only thing to look out for is 'tom-tom' sat nav directions which lead you to a butchers shop 30mins away! however on arriving late they were very accomadating and got us too the airport on time. On return late at night very impressed the bus was waiting just for us and at car in no time. thankyou."October 14, 2010
"Thanks for a first rate service - great location especially when travelling along M42 from the east. Fast and efficient connections both ways."October 13, 2010
"Our score for parking with APH is ten out of ten. The whole experience was first class from start to finish.
Would not hesitate to use this company every time we fly
"Very pleased with service from APH. Friendly helpful staff who helped you with your luggage onto bus, unlike other parking services we have used. Airport pickup was swift and without fault. The service far outways the proximity of other carparks and we will be using APH again."October 10, 2010
"Excellent service, the only small criticism was struggling to find the free service phone nr carousel 6 in terminal 1, to get us back to the carpark. Other than that, would recommend to others and certainly use again."October 9, 2010
"Never left my car before when travelling on holiday, picked the cheapest option, and was thoroughly satisfied,would do it again"October 8, 2010
"Excellent service. Easy drop of and pick up.
Keep up the good work."
"Fantastic facility and reasonable price. thanks"October 5, 2010
"very quick service picking up and helpful with our extra baggage and pushchair"October 5, 2010
"Easy to find, swift transport to and from airport and friendly service."October 4, 2010
"Painless experience , a very good price , with great staff -- what more can you ask for ?
Would definately use again !"
"Highly recommend APH, used them for a number of years, dont keep you waiting around for ages like other parking services, even better than the on site long term car park!
Dont be put off the fact that are slightly further than other car parking facilities, the speedy bus service more than makes up for it!
Two of our party used Airparks, they arrived at the Airparks site before us, and we were standing waiting in Terminal for them for twenty minutes! APH all the way!"
"Had no cause to fault this airparks at Birmingham. It was the cheapest but the service was excellent. My only critisism was that the courtesy phone in the terminal seemed to be not very easy to find but the transfers and everything else was fine"September 28, 2010
"Booking this parking option turned out to be a disaster for us and nearly prevented us going on holiday! I will be making contact with the company directly later today to complain.
On the instructions provided after booking it says "if you are using a sat nav please use the following postcode..." However, that postcode takes you no where near the location, it was about 25 miles away.
I phoned the number to tell them and ask for directions - the person on the phone was most unhelpful and was unable to provide any directions at all.
We were then left in an absolute panic as were a good 40 minutes away from the car park and it was morning traffic in Birmingham.
We decided to head directly to the airport as we couldn't afford to be delayed any longer.
We then parked at the NCP long stay car park at the airport (which cost us £68 for the week). We rushed into the airport and just made it on time, being the last people to check in.
I can't believe that what was written on the instructions was so wrong. An absolutely horrendous and very worrying experience."
"Excellent parking facility. From the moment we arrived the reception welcomed myself by already knowing my name having read my registration. No waiting around for our transfer and clear instructions on our return. when we returned we were picked up promptly without any hassle. First class service."September 22, 2010
"The Parking was very good - instructions were clear
- buses left quickly
- on return the bus driver waited for us - despite us being a lot longer time than expected as our cases took ages to come through."
"Can't fault it, pretty slick."September 17, 2010
"I was very pleased with APH Car Park. Easy to find, very quick and friendly service, professional and secure. Although it is a few minutes away from the airport I didn't have to wait around for long at either end of my journey - they even sent a coach especially for me when I landed on my return. I would use them again."September 15, 2010
"Really easy to use, friendly staff, brilliant service, would recommend."September 14, 2010
"The staff were very polite, helpful, efficient. On time."September 10, 2010
"Perfect solution, can only recommend others and will come back next time!!