"Easy to find. Bus drivers very helpdfull and friendly and the transfers quick. I did find the staff in the office wher you hand your keys very surly. I didn't realise there was a queing system as there was only one customer, so I stood in front of a man,who takes your keys, who had no customers.I was totally ignored and after a couple of minutes realised I should have waited behind the customer who was being served.If this person does not like working with the public, maybe he shouldn't.People want and deserve a cheery start to their holidays. Apart from that one incident overall service excellant and would use again.....Remember 'customer is king'."September 15, 2011
"Easy access from motorway and good pick up service, very efficient."September 14, 2011
"I would highly recommend FHR & booking at hams hall the service was 10/10 for speed,friendly & polite staff, i will definitely use again."September 13, 2011
"Have used this car park for the last 4 times we've flown from Birmingham and will choose it every time. Value for money and a speedy efficient service!"September 12, 2011
"I found this very simple to use the staff were excellent and the whole experience was fantastic thank you"September 12, 2011
"very good service no hassle"September 7, 2011
"Really easy to get to and well signed.
Only negative was a delay waiting to get back to airport after arriving back in England having to wait for passengers off two flights to get to coach."
"Excellent service! I could not recommend enough. Fast and efficient transfer service and very friendly/helpful staff. It was the first time I used APH and was bit worried about car being damaged/scratched. But how wrong was I, the car was as I left it. 11/10!"September 5, 2011
"Good service"September 4, 2011
"Having used the service previously, I was again very pleased with the experience overall.
Unfortunately, my car was scraped while in your possession and I am in the process of sorting this matter out with Kim Key the Operations Manager.
Therefore my rating reflects my experience to date. Depending on the outcome of the investigation this could become a 5!"
"everything was 5 star"August 30, 2011
"reasonably quick and efficient, would use again"August 30, 2011
"I booked this service on the morning of my travel date. I recieved all the necessary confirmations within minutes of my booking. On arriving at the Hamms Hall facility, I was advised to drive through the electric gates, to be greeted by a gent, whom promptly instructed me where to park. I went into the office quoted my unique reference, and within 10 minutes I was sitting on a single decker bus, winging my way to departures. A prompt service, reasonably priced and it did, exactly what I needed it to do."August 30, 2011
"Takes about 15 minutes or so to transfer to airport / car park but you can't knock the value for money"August 30, 2011
"Excellent service, hardly any waiting time at all both to the airport and return. Return was excellent as it was at 4am in the morning but coach was waiting."August 30, 2011
"This service was efficient, easy, straight-forward and very good value for money. We left the car for 3 weeks and it was cheaper than every other option i.e. other local car parks, train, a friend collecting and us paying for their petrol. The staff were friendly and helpful. They knew exactly who we were and our flight details. The car park was very easy to find as the directions on the website were clear and correct. The bus that took us to the terminal was brand new, clean and the driver fun and helpful. Upon returning, we rang on the phone inside the terminal and a bus was sent. All in all a very good efficient service and should we be lucky to fly again, we will use APH."August 23, 2011
"The friendliest and easiest offsite airport parking company I have found to date. Great customer care, efficient desk service and useful card with instructions that ensures seamless pickup."August 23, 2011
"Very efficient service,have used before and will use again.
A * from me."
"Very good, efficient, no problems at all!"August 22, 2011
"Efficient,generally well run and reasonable price for parking. The only minus point is the very long wait we had for the coach to pick us up from the airport upon our return, Not very pleasant in the rain."August 22, 2011
"Secure parking and no problems. Is quite far from airport (15mins) but in our experience the busses were quick and plentiful. Would use again."August 21, 2011
"Simmple and effective / cost effective service"August 17, 2011
"All went very smoothly"August 16, 2011
"The car park was easy to find, transfer was a few minutes later and didn't take long. Returning a simple phone call from the baggage collection point meant the bus was outside as soon as we left the terminal. Car was just by the collection key hut. Perfect, smooth and fast! Would definitely recommend."August 15, 2011
"Excellent service and excellent value for money. Buses very frequent so no waiting around."August 14, 2011
"Excellent service with prompt pickups and very courteous customer service. We shall certainly use again and pass on the recommendation to other folk."August 14, 2011
"It was OK"August 14, 2011
"very quick and efficient service.bus a little crowded on return."August 10, 2011
"Great service, bus was waiting to take us to the airport and bring us back no waiting about car was ready and near by when we go back,which was good as it was early in the morning,friendly helpfull staff,will use again."August 7, 2011
"The staff were friendly and efficient (the driver helped us to load our cases onto the bus, which with two young children in tow as well was very helpful!) we arrived in plenty of time for our flight. On the return journey, there was already a bus waiting for us when we landed, so we didn't have to wait at all, very impressed!!!!"August 4, 2011