"The parking was hassle free. Auto numberplate recognition worked a treat. Difficult to find a parking space due to bring very busy. Waited for a bus for 10 min, but none arrived, so decided to walk... Only 5 min walk. Waited about 15min on return for bus, service was quick once it arrived."November 1, 2015
"Easy to find and well lit. Will use again."October 29, 2015
"Very convenient, even at 4am!"October 28, 2015
"ok"October 24, 2015
"No problems at all. Efficient bus service to and from terminal. Number plate recognition worked without a hitch."October 22, 2015
"Pre-booked. Drove to the post-code - not car park 5! Three times round airport approach to locate it. A breeze from there. Camera recognition of car (record to counter any damage claims?) and ticket issue and through barrier to find a space. Note row number and transfer bus stop number to find the car when leaving. Transfer bus frequent, about ten minutes between.
Leaving simpler. Transfer bus from outside Arrivals, the bus stop clearly marked with car park number. Driver very clear about which stop to alight, identifying each as the bus approached them.
Locate the car, drive to the clearly marked exit and put the ticket into the machine. Barrier lifts and drive away. Assistance by voice communicator if required. Will your car start after standing so long?"
"used about 5 times always quick hassle free"October 14, 2015
"The guys were spot on when my ticket didn't work .
Hassle free and will use again .
"Very good. We waited 5 minutes max on departure and arrival. Would definitely recommend."October 13, 2015
"Absolutely no problems. Arrived 0430, bus appeared almost at once. Important to note grid reference of parking spot. Longer than expected wait for return bus (pouring with rain), but not intolerable. Expected to insert ticket, but barrier rose as we arrived. Very satisfied."October 7, 2015
"Arrival no problems - parked up and within 15 mins inside terminal. Return not so good - waited 20 mins at bus stop. Bus turned up and put out of service sign up, parked in adjacent bus stop and driver went into terminal. Waited further 10 mins, gave up and walked to car park."October 7, 2015
"Absolutely straight forward - well sign posted walk to terminal building. Decided to bus it on the way back - waited about 15 mins for a bus - I think we just missed one."October 6, 2015
"We were pleased with the car parking, the number plate recognition was quick and easy, no problem finding a space and easy to get bus back to terminal. Less simple on return when it was dark and raining. We did not find directions to the bus stop for car park 5, we only knew which it was by getting there and looking. It was not clear which car park the bus was returning to, the bus was labelled 4+5, the driver did not give us this info until the stop before we needed but then did so very carefully and clearly. Because it seems the bus goes by a different route than we entered the park by, we then had some trouble finding the car in the rain even though we did know the row it was in, because we did not have the orientation. Then exit simple and efficient.
Obviously the price was a bit higher though on this occasion I was content to pay this to be assured of parking within a short time of the terminal.
Please ask drivers to note that in the dark, especially dark plus rain, it would be helpful to let us know where they are going."
"Very satisfactory no problem at all would use again"October 5, 2015
"the organisation and parking was as good as ever but we had quite a wait for the bus."October 3, 2015
"Mistake by me on return date so cost me £9.00 but we had a flat battery and when we got in touch with the people they came out within 10 mins. Will definitely use again."October 2, 2015
"number plate wasn't recognised on arrival or departure..however not a problem just pressed the buzzer..spoke to someone and let in and out... all very quick.. bus service good ..drops off and picks up right outside airport..and regular bus service... from parking to arriving at airport all in less than 30 mins...and the same back.. very good service"October 1, 2015
"Rated use of this car park a 4 out of 5. Getting in & out the car park was a breeze. Handy bus service every 10 minute was useful. Wish it was a bit cheaper though, an extra £60 on top of flight prices is a nuisance when you are on a budget"October 1, 2015
"Everything went smoothly thank you,with checking in,transfers to and from airport. The only criticism was that on returning to my car,I found it was unlocked. Due to time constraints to get back home,did not have the time to come to the office to report this. Kind regards. Gareth Randall"October 1, 2015
"Easy to find and well signposted on entry BUT Exit directions signs could be improved."September 30, 2015
"Signage on leaving not very good especially at night"September 30, 2015
"Fabulous"September 29, 2015
"Brilliantly easy parking experience at Birmingham Carpark 5. I just pulled up at the gate, the automatic number plate recognition system did its thing and gave us a ticket. On the way back I just popped the ticket in the machine and drove on my merry way. So so easy. No paperwork involved at all."September 20, 2015
"Good value, easy to book, effortless parking. Will definitely use again."September 18, 2015
"good"September 17, 2015
"No problems using this carpark, not many busses seen but weather was good so walked both ways."September 16, 2015
"This is a great car park for long term stay. I have used it 3 times now and wouldn't park anywhere else. Although it is classified as 'Long term' it is really close to the airport terminal and it you park in the right place, you can walk to the terminal building in about 10 minutes. Alternatively, the bus only takes a couple of minutes and goes to and from the airport regularly (I have never had to wait for more than 5 minutes). On my recent trip, my return flight back to Birmingham was delayed by 3 hours so I overstayed my estimated time of departure and wasn't charged an extra which I was really pleased and surprised about. This car park is excellent value for money and very easy to find."September 6, 2015
"Excellent easy to use , parked car got on bus to departure lounge , on return as easy out of airport to bus stop onto bus of bus at correct stop back to car . So simple"September 6, 2015
"Well priced as far as parking charges go. Ideally placed, no issues with access or exiting, all good. No doubt, i will use again."September 4, 2015
"5 mins walk to airport, easy access, good value"August 30, 2015