"Easy to find both entering &leaving were no problem and not time consuming"May 20, 2011
"Disappointing! Having pre-booked/paid using the number plate recognition facility, on leaving,the "machine" demanded payment! Delaying discussion with the "help service" eventually got the barrier up without further payment. Interestingly, the amount demanded at the exit was 50% more than the amount paid in advance (there had been no time overrun)."May 3, 2011
"Our experience of this car park was excellent; we arrived & parked then caught the shuttle bus sraightaway to the airport. Our return from the airport was equally as efficient & we would definitely recommend the car park to others."May 2, 2011
"Very handy can walk to the terminal"April 28, 2011
"no problems...easy parking...regular shuttle buses....lost our return ticket for exit machine but no problems exiting once explained to the attendant"April 26, 2011
"no courtesy bus as we arrived so ended up walking which wasnt too bad to terminal. Return was great."April 22, 2011
"Easy location to find, parking spots somewhat harder unless right out on the perimiter. Spaces very small. OK of you have a Smart Car but 4 x 4's/estates would struggle."April 17, 2011
"good value and location but slightly problematic - the acknowlegement number is different to the one recognised by NCP car parks soi one is reliant on registration recognition"April 6, 2011
"booked for my father's recent trip. He tells me all went well with this carpark. easy to find and use."April 5, 2011
"Automatic number plate recognition did not work, on the way out machine tried to bill us when we had already paid. Good bus service but not clearly signposted at Airport."March 27, 2011
"I found the booking experience very easy. I went with Essential Travel because their rate was competitive and they had no credit card fees. Birmingham Airport Long Stay 1 is a good convenient car park but the new number plate recognition system they have introduced is awful. In the last 4 visits it has only worked correctly once, NCP nered to get this sorted fast."March 24, 2011
"Close to airport and reasonably priced with regular shuttle buses, although still near enough to walk for those who wish to. Although our exit ticket was lost, we had no problem getting out by quoting our booking reference at the pay station. Recommended."March 9, 2011
"EARLY MORNING FLIGHT, LIGHT TRAFFIC, STRAIGHT INTO CAR PARK WELL SIGNPOSTED TRANSFER BUS WAITING AT STOP 10 MIN AFTER ARRIVING IN TERMINAL PERFECT...RETURN WALKED FROM TERMINAL TO CAR PARK AND CAR 5-10 MINS HAD TO PRESS HELP BUTTON LADY ASKED FOR REG AND REAISED BARRIER QUICK AND EASY.SO PLEASENT COMPARED TO THE LARGE AIRPORTS WOULD USE SERVICE AGAIN"March 8, 2011
"Easy to find and park, with regular buses to the airport which is only a couple of minutes away.
Would use again.
You can also drop passengers off here (10 minutes free parking)and they can get the bus if you don't want to pay to park at the Drop & go."
"Good directions to the car park. Easy access and availability of parking space. Parking zones clearly ssignposted. Bus service prompt and bus stop within easy distance from car. Very short ride to terminal."February 27, 2011
"Excelent service,number plate recognition system is a fantastic idea,on our return to the car park after a tireing flight,to simply place our ticket into the barrier machine and then on our way home in no time at all."February 21, 2011
"We will not be using this carpark again, as the buses are not suitable for anyone with walking difficulties - the step is too high and the drivers in both diretions to and from the airport showed no concern and unwilling to assist.This needs to be highlighted as there is an expectation that buses would have the facility to 'kneel' or have a lowered step. Also the bus does not drop at departures, it drops at arrivals, making the walk into the airport also difficult."February 13, 2011
"No Problems at all. Quick delivery to terminal and also back to car park."November 24, 2010
"Hassle free parking and only a short distance from departures. No problems with entry or departure, everything as easy as they adverise. Well worth the money."November 17, 2010
"We have used Birmingham Long Stay 1 several times, most recently in November 2010. It's close to the terminal, the free transfer bus to the terminal arrived within minutes of parking and similarly on our return to Birmingham at 9.30 p.m. We always find it a very efficient service would not consider using any other car park."November 14, 2010
"I could not find your carpark at Birmingham and due to time pressure and confusion I had to park in an NCP carpark and will claim the prepaid fee back."November 12, 2010
"easy to find , plenty of spaces, ease of exit"October 31, 2010
"All went smoothly outward bound with no problem. Coming back during darkness was a bit more complicated on the bus as it seemed to negotiate the car park on a random route and there was no information about the route ( a map ) on the bus or verbally from the driver. This was our first time though so it could have been lack of familiarity. We were the last off the bus, and with directions from the driver found we were close to our car in C8 though. Would use the service again but might consider more expensive closer options that are available because I could foresee an occasion where you could be wondering around in the rain at night."October 31, 2010
"easy to find , good parking bays,very good bus service to airport which is only about 5 minutes away."October 17, 2010
"It went like clockwork. Well sign-posted, parked quite close to a bus stop. Bus arrived within the specified 15 minutes. Likewise on return and on quoting my reference number at the barrier, I was on my way very quickly."October 16, 2010
"Car park was really close to the airport, got straight on the bus which took us right to the terminal. Return was just the same. Would certainly use this car park again. Good value."October 9, 2010
"Paid a little more to park on the airport grounds but this was more than made up for by the ease of locating the car park, and the fact that we could then walk to the terminal. Getting out again was also remarkably stress-free. My complaints - and they're not large ones by any means - are that i)it took us a while to find a parking space, ii) I had to ask a passer-by which direction to walk in for the terminal. Maps, or direction arrows, on the bus stops would have been appreciated. And iii) the pavements were quite narrow. If you met another person wheeling a case, one of you often had to risk your luggage wheels and step into the road."October 6, 2010
"Parking facility very convenient everything OK. Hardstanding perfectly adequate which probably reflects in the acceptable cost.
If only Passpoert Control was the same efficient service."
"Easy to get to tho parking spaces not easy to find. Shuttle buses regular with an enclosed waiting area. Good value."October 4, 2010
"Very pleased with the results from our recent usage of the said car park, arrived early (as usual) to be told courteously that due to overbooking we would have to park in the multi-storey car park, which was nearer
and more convenient.
No problems at all, we parked the car, went on holiday, returned to our car after two weeks, no long walk or waiting for a bus, packed the suitcases in it
and went for the exit. After checking our booking references, we were on our way, no time at all. Very
good service and will use again.
Brilliant, just brilliant."