Birmingham Airport Car Park 5 (formerly Long Stay 1) reviews

Birmingham Airport Car Park 5 (formerly Long Stay 1) logo

Here are some comments that our customers have made about Birmingham Airport Car Park 5 (formerly Long Stay 1)

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5

"Smooth and easy - excellent service.
Will definately use again!"

February 6, 2012
5

"Easy to locate and access was simple. The transfer by coach to and from the required Airport Terminal was very efficient."

February 1, 2012
4

"Entry to and exit from the long Stay 1 car park was very convenient. We were able to find a place to park that was not too far from a where a bus picked us up to access the airport terminal. A transfer bus arrived quite quickly both on arrival to the car park and departure from the terminal to collect the car to drive home from the flight return."

January 30, 2012
5

"Location of car park was excellent for terminal. Car was not recognised on arrival but was no problem as staff were most polite and helpful.Pricing is also good. Definitely recommended."

January 30, 2012
4

"Plenty of spaces, close enough to the airport to walk ,or take the regular bus service"

January 25, 2012
5

"Excellent service all round."

January 24, 2012
4

"I have used Birmingham long stay on several occasions now - it is much more convenient that off site car parks and the transfer buses are more frequent as well. this year was better than before as your number plate recognition system improved the speed of exit"

January 19, 2012
5

"The lomg stay car park is very close to the airport.We walked from the car to departures, but got the bus back. Super sevice, very quick and easy and a competitive price too."

January 18, 2012
5

"we used longstay 1 whilst on our hols it was brilliant the buses to and from were every 15 mins and were excellent for advise on where to get off closest to the car,we will definatly use this service again."

January 3, 2012
5

"Easy to book, easy to find, very handy for airport,pickup coach driver very helpful. will park same place everytime I fly from Birmingham airport
Great service"

January 3, 2012
5

"The experience was completely hassle-free and I will definitely use your company again."

January 2, 2012
5

"Straight forward to book, number plate recognition worked brilliantly. All in all, the easiest way to park at an airport."

December 19, 2011
5

"Very east to find, fast exit out of airport"

December 13, 2011
5

"We were first time users of Birmingham Airport Long Stay 1. It is very close to the airport, the bus transfers are quick and signage is clear. We will use it again. Airport staff very friendly, compared with Heathrow and Gatwick."

December 9, 2011
1

"Absolutely awful!! On arriving at the barrier I had to ask for assistance (my pre-booking via Essential Travel was not on the airport car park system) and I had to give them my full details. On leaving the car park, I had to ask for assistance again (my pre-booking via Essential Travel was not on the airport car park system) and was held up at the barrier for nearly 10 minutes while car park attendants came out in a van to see my documentation which I left with them. Lesson learned - book direct with the airport!!"

December 6, 2011
4

"Excellent service, no hassle, does exactly what it says on the website."

December 4, 2011
5

"As usual a very good sevice, but can you check the following for me. When arriving at the barrier to exit, the machine asked for full payment for the time parked despite having prepaid. I gave the prepaid reference to the attendant but he could not find this. Giving our lic. number he was able to give my name but only through previous bookings. We were let through, but can you check that the payment we made was received by yourselves and not somewhere else. Please advise."

December 1, 2011
5

"Everything went very smoothly with the parking. I wish I could say the same about the return flight. We were particularly pleased with the exit as once we put in our ticket the barrier went up and away we went, which is a great improvement on previous experiences."

December 1, 2011
5

"Waited 30 secs for bus on departure and one was waiting upon our return. 5 min bus journey each way. Must make sure you know where you parked the car - write the row on the back of your parking ticket. Cracking value for money."

November 30, 2011
5

"Our experience of parking at car park 1 was excellent. The only improvement we would suggest would be more and clearer signage to show the exit route."

November 28, 2011
3

"Although the location is fantastic it is really annoying when you come to leave and having prepaid the number plate recognition does not work. We had to press the assistance button and had to wait some time before it was answered and then give our booking ref number and numerous other details before the barrier was lifted. there was quite a queue behind us after that."

November 23, 2011
1

"Bad experience. Completed booking with Essential Travel and received confirmation by email but when arrived at parking lot, licence plate was not recognized and assistant I contacted cannot find my record. Told to take a ticket, park and sort out on return. Still cannot find record on return and had to wait for someone to show up in person to check my paper work before I was allowed to leave the lot. Good thing I had all paperwork on hand or not sure what would have happened."

November 18, 2011
3

"Ref No : 6179589
Dear Brendan,
I had a problem leaving the Long Stay car park at Birmingham Airport, around 10.30pm last night. At the exit barrier, my ticket was not recognised. I called and spoke to someone through the intercom. I gave the reference number from my booking, and it was not on their system. I had to wait around 15 minutes for someone to come to the barrier, check the paperwork which I had printed out at the time of booking, and allow me to leave. They requested to keep the paperwork for their purposes.I'm not sure if this happened because I booked quite close to my departure date.
Regards,
David Earle"

November 12, 2011
5

"no bother at all"

November 11, 2011
4

"This is a very large car park on the airport site.

The buses could be a little more frequent as they are often crowded at busy times, but overall it's OK."

October 30, 2011
4

"For God's sake, parking is parking ! What sort of feedback can there be to give ! I enetered, parke, left the car fo a week, collected it and left ! Though at exit clearly number plate recognition did not work as I had to press the buzzer."

October 25, 2011
5

"We found the car park easily and took the ticket from the machine on entry. We parked the car, picked up our cases and went to the bus stop nearby. It wasn't long before the curtesy bus arrived to take us the short trip to the airport. On return we caught a bus back right away, found our car and, on exit, the ticket actioned the barrier - perfect!! Couldn't have asked for a better service."

October 23, 2011
4

"Very good indeed, convenient and price OK"

October 22, 2011
5

"Excellent good value for money experience from strat to finish. Thank you."

October 20, 2011
4

"Directions were excellent, through the entry barrier no problems, followed the signs to park my car had to park quite away from the exit but only waited a couple of minutes for the bus. On return bus was waiting outside straight on got to my stop, in car and away no problems."

October 19, 2011