"Useful to indicate countdown time to bus arrival on return journey.
I would definitely use it again and recommend it to others. Easy to book and use."
"Booking was straight forward. Very good price. Comprehensive directions given. Parking and transport to the airport was efficient. Quick and easy to collect car on return. Only slight downside was a 20 minute wait for the bus back to the carpark, but there was a shelter with seats."November 18, 2015
"It was nice to have used this parking for the first time. Easy to find, reception staff good along with the key collection point good and well displayed. will use it again"November 16, 2015
"Top service, top price.
Will use again."
"Great"October 29, 2015
"Great service, although the driver on our return trip didn't help with cases and bags as did the outgoing driver, other than that very good."October 24, 2015
"Booking process simple; as was return journey from airport to carpark. Used Sat Nav on arrival to locate or would have been difficult to find, especially in the early hours of the morning. Automatic check in machines out of order which meant long queues to check in and we missed our 5 am bus link to the airport. Customers in front of us had lots of questions and seemed to take a long time to be processed. We had to wait an extra half hour and arrived at the airport much later than anticipated - giving very little time to get through security and board. If we hadn't printed our boarding passes in advance, the delay could have resulted in missing our flight. The parking at the airpark and locating our car after were both simple processes. Staff were polite and friendly at all times."October 22, 2015
"Airport Parking Shop website was easy, Purple Parking ( who were recommended by Airport Parking Shop) as a company is SHOCKING ! The parking on their website was advertised at £8.99 but when I booked it £15.99 was taken on the booking confirmation with no warning or option to change this.
I phoned Purple Parking to make them aware of the error which they were aware of and spent over 25 minutes on the phone at a national rate number, a complete waste of time, they were very helpful with empty promises but regretfully did NOTHING to sort out the overcharging. Hence I recommend Airport Parking Shop, but would definitely avoid using Purple Parking again."
"Easy, simple, fast, no problems, highly recommended."October 14, 2015
"very easy smooth service will use again cant fault it at all"October 8, 2015
"Good, efficient experience."October 5, 2015
"Simple,easy and good service."September 28, 2015
"I was very pleased with the service offered. Everything ran smoothly, staff were pleasant and helpful, the transfer buses were comfortable and I didn't have to wait very long. Coming from Worcester, the location isn't great but that's the only negative. Facilities at the parking area itself have been modernised."September 28, 2015
"First time I have used Airparks at Birmingham. I arrived by satnav and pulled over at my destination... I couldn't see the carpark (I was actually opposite the scrapyard next door) so an improvement might be to add some better/more signage to the front??? Also, in the paperwork it mentioned no toilet facilities! Which could be useful after a drive to get there - there are toilet facilities there, I didn't use them so can't comment on that, but could do with clarifying.
Easy drop off and indeed pick up. A+ will definately use them again."
"A long way from the airport and not so easy to find - only possible with Satnav. There did not seem to be enough buses. I was the last person able to get on the bus that was waiting in the carpark, others would have to wait 25 minutes (it may have been less but that was the schedule). On return waited 5 minutes or less for a bus."September 17, 2015
"Really efficient. The bus was prompt and the service was brilliant. Thank you for making our return easy."September 13, 2015
"Excellent, organised service. Will definitely use it again."September 4, 2015
"Parking purchased for an evening + day trip to Germany for interview.
- While it as cheap enough: the wait for the bus, then slow, long journey to off-site parking was too long if this was to be a regular commute.
It would be OK if away on holiday for a week or 2: when the overall delay would be insignificant."
"Really impressed with the speed and efficiency. I also felt safe leaving my car there. Although I didn't use the additional extras they seemed good value!"September 2, 2015
"Very good service"September 1, 2015
"The day was very good it all went off without a hitch .
we both enjoyed it ."
"I would like to thank you for the excellent service we received. When we picked up our vehicle, we had a flat tyre. One of the parking attendants kindly got a machine and inflated it for us. Once again I was impressed, and please keep up the good work. I would fully recommend this facility to others."August 30, 2015
"We were happy with the car park. Everything ran smoothly. The reasons for it not achieving a rating of 5 are the lack of road signs to the car park and info of where to catch the bus back at the airport. We didn't see one sign for purple parking and this is what our booking said it was called."August 28, 2015
"Very slick and efficient operation. Would recommend to others."August 28, 2015
"Check in and collection were both spot on with helpful staff pointing us in right direction straight away. Bus driver's couldn't have been more helpful either - despite some very rude customers on the early morning return journey!!! Would definitely use again. Thanks"August 21, 2015
"On arrival it was perfect. On returning we waited ages for the bus. . And also it took a few minutes to find our car. ."August 16, 2015
"Very helpful staff .good customer service well done"August 10, 2015
"Good service. I always use it. May be you could consider small charge for short breaks like 2-3 days"August 3, 2015
"It was great could not fault it everything went soothly. Well done."July 23, 2015
"Really good service. Quick. No problems. Staff were friendly. Would definately recommend."July 11, 2015