"Hassle free experience. I was offered the opportunity when handing in my key to pay extra for a meet and greet and as I was getting in at night decided to go for it. My car turned up at the airport as I arrived at the meeting spot, so the timing couldn’t have been better."June 19, 2018
"Easy to find, just leave your car and the staff then move it to the on site secure parking area. As we waited for the transfer bus, noticed that they video all around your car and also the mileage. Felt very happy to jet off on holiday. The bus was in on our return and you just scan your card, collect your keys, tells you which bay your car is in and off you go.
Will definitely use them again."
"We returned to the car park after our holiday at about 2:30 in the morning, as we went to leave one of the staff spotted we had a flat tire and got us to park in an area with better lighting. Having never had to use the jack in 6 years of owning the car we found it was wedged shut. The gentleman called over a young man called Omar, who not only got the jack free but did everything in his power to help us change the wheel (there were other problems too), and insisted on staying with us till the job was done and we were safe to drive home. We could not thank him enough, his kindness was very much appreciated. We have used this car park so many times and staff like Omar and the convenience and price will keep us going back!"May 20, 2018
"Excellent service and real value for money. Will definitely use again."May 18, 2018
"Very impressed with the quick and fast way in and out."May 3, 2018
"The service is excellent and very professional. I would recommend it to anyone."April 16, 2018
"Thank you. Service was quick, friendly, helpful, just great. Will use again!"April 9, 2018
"Going out fine, coming back we had to wait nearly an hour for the bus to arrive. APH and other firms were regular. Called the number on the card an quite frankly the staff didn’t careless! After 1hr 4 min a bus arrived, driver was very sheepish, told him the service was terrible, he agreed and told me to call the number.!! Arrived at the parking 2 buses sat in the yard parked up!! WILL NEVER EVER EVER USE AIRPARK AGAIN."April 2, 2018
"Easiest airport-parking I've used."March 30, 2018
"Great! Thanks"January 28, 2018
"The service was great. Only downfall would be the 20 minutes wait for bus. It should be more frequent taking the weather into consideration. Overall a great service."January 3, 2018
"Excellent service, excellent people and such a smart operation..."December 4, 2017
"Very quick & efficant at car park. seemed a long wait for the bus to arrive at the airport on our return."September 29, 2017
"Good service - even better if buses were more frequent. Overall though a very good value and secure option."September 15, 2017
"Excellent service would have rated higher but had difficulty getting my call picked up when at baggage reclaim apart from that all was good thank you"September 9, 2017
"Amazing service from the staff at Airparks Birmingham. On retuning from our holiday we were informed that out pur car would start despite the team trying to jump start it & charge the battery. We had to call the AA & while we waited they let myself, husband use their staffroom to wait, made us drinks & even drove us to buy some food. Thank you so much. We can't recommend them enough. Thd staff went above & beyond they're duties. Will definitely use them again & highly recommended them."September 2, 2017
"Although the actual car park has a very poor surface and is extremely bumpy etc the service was outstanding! We parked the car on arrival and within 5 minutes the shuttlebus was there. The driver, John, is quite simply, outstanding. He loaded our bags on for us and was so polite and professional, but still friendly and provided an excellent service - giving us all the information we needed with regards to the return journey. Fantastic chap - worth his weight in gold. When we returned a week later, we were fortunate enough that the mini bus was waiting. We didn't have the same driver (or service) and by the time he hoofed himself out of the seat, my husband had already opened the doors and loaded most of the bags on - but it was still okay and worth the money. Would recommend. Only 5 mins from the airport."August 31, 2017
"Great service. Would definitely recommend and use you guys again."August 16, 2017
""Excellent service" From start to finnish ,Staff were very helpfull :-)
We will definitely be using Airparks again"
"I recently left my car at Airparks for a week and was really impressed with the service and the staff. It was good that my car was parked for me and on my return a member of staff found my keys and directed me to my car. In the past I have gone to other car parks, some have been difficult to find and I have also had problems finding my car on my return.
This was perfect, a very smooth transition and I shall definitely use Airparks again. Well done all of you!"
"Good service and everything went to plan.
"Simply amazing, no hassle at all highly recommend you to anyone . Many thanks"July 22, 2017
"This service was great so cheap and very helpful if will use it again"July 22, 2017
"Very easy process for dropping off and collecting the car, had a flat tyre on arriving to collect car, staff were very helpful and blew it up for me. No waiting time on going to airport, waited 10 minutes to be collected. Would definitely use again"July 8, 2017
"While the journey to the airport was ok, the return journey was disgusting.
We had to wait over 30 minutes for a bus, at 2.15am, by this time everyone was panicking that they wouldn't get on, which meant I was separated my husband and 2 year old child. When it came to finally getting on the bus, the driver sat in his seat and watched as I struggled to lift on our 2 suitcases weighing 20kg each, I am 7 months pregnant. All the driver had to say was, do you have your ticket. This is a disgraceful way to treat a pregnant woman, and would never use or recommend this service to anyone."
"It was a little hard to find if you do not know the area. There must be a driving school near as the roads were full of learner driver cars, so allow extra time for them.
The staff are very plesant and helpful. The first point of contact was a very nice, polite man.
The lady behind the desk was extremely patient with me as I dug around in my bag for the information she required.
The shuttle was comfortable and quick and had ample room for everyone's cases.
This is a great way to start your holiday, knowing your transport home will still be there when you need it. I could not be happier with the service of this company."
"Efficient service, helpful staff. Good value. Only issue was quite a long wait 30 minutes for bus to take us back to our car on return. As it was late in the evening and pretty chilly this didn't go down to well."June 13, 2017
"Drop off experience was poor - awful customer service at the check-in desk where I was told that 'I wasn't listening' - very rude. After this the bus kept breaking down on the way to the airport, making the journey near to half an hour. We were there in plenty of time, so no stress, but this service is not ideal for those who want to turn up last minute.
Pickup was better, mostly smooth - the way they do electronic key collection is a good idea.
Bare in mind that after a flight, with the potential delays involved, getting on bus which takes you away from the motorway is the last thing you want to do!
Not left a great impression but for the price, compared to onsite parking, I'd probably put up with it again."
"Easy parking, easy key collection, no issues or worries."June 7, 2017
"Very good service. Excellent facilities at your site. Pick up at 02.00 in the early morning was within 5 minutes. Staff very polite and helpful"June 4, 2017