"My car registration was not recognised either on my entry to the car park and I had to phone the help who said that he had not been given my details. He did open the barrier. The same thing happened on my return 1 week later. Very poor service."May 27, 2018
"Barrier on entry and exit did not automatically lift as stated. To scan barcode on printed document was quite difficult as scanner is located inset on machine. No visible staff on hand to assist either arriving or leaving."May 16, 2018
"All very easy and quick to book,access simple well sign posted"May 8, 2018
"Nice and easy to get in and out. No problem with number plate recognition . But to be honest I will book with bcp next time as there's usually 60% off offers and your parking was very expensive. I left it too late this timetable book with BCP . If you can do offers too, that would probably persuade me to use your service again . Thanks"May 8, 2018
"Excellent service"April 30, 2018
"The parking experience could not have been more straightforward."April 13, 2018
"all good"April 4, 2018
"easy and was comfortable to leave car for 4 days."April 2, 2018
"I found the experience very worth while. Being able to park car so close to airport for a reasonable cost was very beneficial and painless."March 31, 2018
"Never have any issues with this service and always find it extremely handy. Sometimes the number plate regocnition system doesn’t always clear your car to raise the exterior barrier which requires annoying a staff member on the intercom to give various details to enable you to leave.
Maybe the parking but some motorists parking their vehicles in areas such as road junctions is totally wrong and only goes to annoy other users who try their best to park in a decent way within the correct parking spaces and your company could take a more robust manner to deal with these offenders and please don’t take ignore it!
"very smooth. very straightforward .thank you"February 26, 2018
"No problem with parking but I was very shocked at the price. In all my similar very short trips I’ve never had to pay so much.
Will be looking at alternatives in the future. 79006"
"I always use the long stay car park as it is close to the airport and the prices are very competitive with other car parking facilities near by. Never had a problem or had to ask for any help so never had to speak with anyone as it is all done by Registration Recognition."January 31, 2018
"Fast and easy access and was walking distance to terminal. All round excellent?"January 26, 2018
"Great experience no problems easy access"December 27, 2017
"Could not have been more simple, very convenient - first class !!!!"December 20, 2017
"Camera did not recognise number plate either on the way in or out same free of snow & dirt
Needed “Help” to get out. Help button in difficult position...had to get out of car to push. Gentleman who responded promptly very helpful"
"Easy access. Quick to terminal"November 25, 2017
"We had a hassle free parking at the airport and will certainly use BCP again."October 25, 2017
"No problems. Drove in and number plate read. No paperwork required."October 18, 2017
"Online cheapest & best way to book long stay carpark. Just drive in no ticket needed so very convenient. Only problem is spaces & I mean that the tarmac ones are always full so I was up at very back which was all puddles & very mucky grass."October 16, 2017
"great value car parking"October 12, 2017
"The car parking itself was fine close to the terminal, but both in and out I had to exit the car to press the assist button as the no plate camera did not recognise on both trips, and then wait for some to open the barrier.
"My only problem was the system did not scan my number plate
The bar code scanner is not
" user friendly " to scan a bar code printed on an A4 sheet of paper
Easy to walk to terminal
"Very handy"October 3, 2017
"I recently booked and paid for car park and received email to say everything was booked and the camera would recognise the number plate etc this was all great until I went to recheck the email on way to airport and the original email was replaced with one that said I left the booking site before payment which I didn't ???? So as we had very little time to spare and we were at the airport we decided to try go in to car park which thankfully read our number plate and barrier lifted and worked on way out again just cant understand the misleading email was actually panicking and nearly went through booking process again!"October 1, 2017
"very handy will use again 5star"September 30, 2017
"Arriving at the carpark on 20 September 2017 we could not find a space until we reached 15E where we parked. It was a wet morning and we decided to telephone from the bus stop for a pick up. No telephone service on the automatic phone in the cubicle - a contact telephone number which we phoned - each time we rang, it registered engaged. We ended up carting our luggage to the airport building (there were, of course no trolleys in this outback). No sign of a bus in the car park during this whole procedure.
Returning on 27th September 2017 we were unsurprised to find that the designated bus stop was just as empty as the outward journey - lifted the phone again - this time we got an engaged tone for 10 minutes. There was a gale blowing - wind, sheeting rain and another 10 minute walk to 15E to collect our car. For a couple in their 70s this was not a pleasant experience - and we will NEVER park here again."
"The car park is not clearly signposted upon entry to the international airport"September 26, 2017
"Couldn't find a spot to park, then had to walk about 1/4 of a mile to the terminal building with a load of luggage and nearly left us late for our flight. Won't be using again ????"September 25, 2017