Distance to airport

This service operates from the short stay car park just outside the terminal building, but your car is stored away from the airport.

Transfers from airport

Transfers to not apply for this service, as you will be met at the Terminal itself.

Arrival procedure

As you exit the motorway please call to announce your intended arrival and you personal chauffeur will provide exact instructions on where to park.



If your chauffeur is dealing with other customers he may not be able to take your call immediately in which case you should follow the signs to the SHORT STAY car park and drive into the RED CAR PARK taking a ticket at the entrance barrier. Park your vehicle at the roadside by the covered walkway opposite Row N by which time your chauffeur should be free to take your call.



Your chauffeur will inspect your vehicle for pre-existing damage and also ensure your travel details are correct. After signing to confirm these details you'll receive a copy for your records and are then free to walk directly into the terminal to continue your journey.



Please feel free to ask your chauffeur anything you're unsure of. If he can't answer immediately he will ensure your questions or concerns are addressed at the earliest opportunity.



For your safety and convenience every chauffeur carries personal identification and details of insurance which are available for inspection should you require.

Return procedure

On your return to Stansted you'll receive a 'Welcome Home' text message as soon as you switch your phone on. After collecting ALL your luggage AND clearing Customs, please call us announce your arrival.

After you pass through customs turn right and exit the terminal building through the door opposite the Zone D check in sign. Walk down the ramp back to the RED CAR PARK where your chauffeur will be waiting with your car and your prepaid ticket which is required to exit the car park.

Please note, your prepaid ticket expires 30 minutes after we receive your arrival phone call. You may be liable for any additional parking charges should you not retrieve your vehicle within this period.

Once you've confirmed ownership and signed for your vehicle you're free to exit the car park and airport complex with the minimum of fuss and delay.

Security

All our drivers are fully insured to drive your vehicle, when your car is collected our driver will take it to a fully secure compound, where your car will remain until your return.

Disabled facilities

None.

Trailers

Not allowed.

Additional information

Vans and large vehicles may be charged extra please call for details. You will be required to leave your keys.