Please check your booking confirmation for details.
Please call our team of chauffeurs when you are 20 to 30 minutes away from the airport and your chauffeur will then be dispatched to meet you at outside the departures. It is important if you are running late or early that you call to give as much notice as possible.
The chauffeur will have photo card identification and the details of your booking. The chauffeur will check your car for any existing damages and mark them on our process form. He/She will then re-confirm with you the provided return details to check if there are correct. You will then sign the process form and you will be handed over a slip containing the confirmation that we have collected your car with all our contact details.
Operating hours are 4:30am until midnight.
Return procedure
Please check your booking confirmation for details.
It is advisable to call or text us once you're through customs if you have luggage with you. If it's only hand luggage make the call when you are through passport control and your car will be waiting for you!
Operating hours are 4:30am until midnight.
Security
The compound is fully secured with high fencing and full CCTV. All drivers are uniformed, trained and fully insured. All drivers are trained and carry an ID card for your piece of mind.
EXTRAS
Disabled facilities
The service is ideal for disabled passengers, but note that adapted vehicles cannot be accepted for safety reasons.
Additional information
Operating hours are 4:30am until midnight.
Please note, a chauffeur's number will be sent to you on a confirmation email once the booking has been made.
If you are bringing large items with you, we suggest you check beforehand that your airline will accept them for carriage.
It is the responsibility of the vehicle owner to ensure that the vehicle is roadworthy, holds a valid MOT certificate and displays a valid road tax licence.
Stress Free Undercover
If you choose this option, your car will be stored undercover in a multi-storey storage facility within close proximity of all terminals.
Other Car Parks at Heathrow
The other car parks we have available at Heathrow are:
Excellent service. They even managed to collect our car promptly when we arrived nearly an hour early, right in the middle of the busiest time on Monday morning. Again no problem on the return when our plane was late. Will certainly use again.