Heathrow Meet and Greet

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Directions

From all major roads follow signs for Heathrow Airport, then follow signs for the your terminal. Then you must follow the instructions given in your confirmation to reach the designated drop off point for each terminal.

Terminal 1: Once you have exited the tunnel follow the signs for Terminal 1 Departures. This will take you up a ramp which takes you up to the departure level. Keep in the left hand lane until you drop down to the lower deck of departures which then opens out into 4 set down lanes to which you can park up. Once there you will be approached by one of our Professional Chauffeurs who will identify themselves by way of their AAP ID card. They will then clarify your return details and give you instructions on what to do upon your return. Now all you have to do is walk straight into the Terminal to catch your flight and upon your return we will monitor your flight. Once your flight has landed we will then dispatch your vehicle so that when you walk out of the Terminal building your vehicle will be there waiting for you. It's as simple as that.

Terminal 2: Once you have exited the tunnel follow the signs for Terminal 2 Departures. As you approach the terminal keep to your right which will put you in the furthest lane away from the Terminal. There is only one set down lane at terminal 2, find a place to park up along the set down lane. Once there you will be approached by one of our Professional Chauffeurs who will identify themselves by way of their AAP ID card. They will then clarify your return details and give you instructions on what to do upon your return. Now all you have to do is walk straight into the Terminal to catch your flight and upon your return we will monitor your flight. Once your flight has landed we will then dispatch your vehicle so that when you walk out of the Terminal building your vehicle will be there waiting for you. It's as simple as that.

Terminal 3: Once you have exited the tunnel follow the signs for Terminal 3 Departures. As you approach the terminal keep to the right lane and keep to the furthest lane away from the Terminal and find a place to park up. Once there you will be approached by one of our Professional Chauffeurs who will identify themselves by way of their AAP ID card. They will then clarify your return details and give you instructions on what to do upon your return. Now all you have to do is walk straight into the Terminal to catch your flight and upon your return we will monitor your flight. Once your flight has landed we will then dispatch your vehicle so that when you walk out of the Terminal building your vehicle will be there waiting for you. It's as simple as that.

Terminal 4: Follow the signs for Terminal 4 Departures, as you approach the Terminal take the ramp up to the Departure level. There are 3 lanes stay in the third lane which is the furthest lane away from the Terminal and find a place to park up. Once there you will be approached by one of our Professional Chauffeurs who will identify themselves by way of their AAP ID card. They will then clarify your return details and give you instructions on what to do upon your return. Now all you have to do is walk straight into the Terminal to catch your flight and upon your return we will monitor your flight. Once your flight has landed we will then dispatch your vehicle so that when you walk out of the Terminal building your vehicle will be there waiting for you. It's as simple as that. Please note that Terminal 4 is located on the Southern Perimeter road and not located in the centre area, unlike Terminals 1,2 & 3.

Terminal 5: As you approach the departures up the ramp enter the car park to the right. Keep to the left take a ticket enter the barrier keep the ticket and pass this to the driver. Then follow the signs to meet and greet fast track to level 4. When you return make your way to the car park level 4. Terminal 5 is located on the Eastern Perimeter road not located in the central area, unlike Terminals 1, 2 & 3.

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Transfer to airport

Transfers are not needed as you will be met at the Terminal.

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Arrival procedure

Please call 15 min before you arrive at the airport to confirm the time. There is a 10-MINUTE window to collect customers’ vehicles from designated meet and greet area, therefore timing is essential.

If you arrive early or late, you must inform the car park that this will be the case and obtain agreement from them that it is ok to arrive at the alternative time.

Each terminal has a different meeting points, please see the details in your confirmation.

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Return procedure

Please call the car park once you HAVE collected your baggage.

Please NOTE only 15 minutes is paid by the driver; any charges for exceeding a 15-minute stay will need to be paid by the customer.

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Security

All drivers are fully insured to drive your vehicle. After collecting your car, the driver will take it to a fully secure and insured compound, where your car will remain until your return.

The car park is equipped with CCTV, security fencing and is manned 24 hours a day. The car park is also a Park Mark Safer Parking award holder.

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Additional information

There is a height restriction of 2.05m.

If you would like to find out more information about Heathrow and the surrounding area, please visit our Heathrow City Guide.

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Distance to airport

This service operates from the designated meet and greet area located within walking distance from terminals 1-5. Your car will be stored in a secure compound ca. 10 minutes from the airport. Please check your confirmation for detailed meeting instructions.

Heathrow Meet and Greet reviews

Our average review score for Heathrow Meet and Greet parking is 4.1 from 136 reviews.
5

"This was an excellent service. Collected promptly from Heathrow, despite the airline times changing near to departure date, and after calling from luggage claim, the car was all ready for us to collect. Can't ask for more.
5 Star service."

September 2, 2014
5

"Excellent service. I arrived a lot earlier than I had booked in and, on phoning them they were with me within 5 minutes. Likewise my return."

November 3, 2013
5

"Great service. Quick and easy. Even arrived at the wrong floor and they sent someone quickly to collect the car. Very pleased with the service. I would definitely use them again."

July 6, 2012
5

"Everything went excellent"

May 4, 2011
4

"very good service
prompt and convenient especially at collection.
would definately use hem again."

November 3, 2010

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