Heathrow Long Stay Terminal 5

Book now from £ for 7 days parking.

Directions

Please check your confirmation email for details.

From M4, leave motorway at junction 4 and take M4 spur road towards Heathrow airport. Follow overhead signs for Business and Long Stay, keeping to left. At Heathrow Welcome Island stay in second lane from left marked ‘Other Areas’. Turn left onto 'East Ramp' slip road, following signs towards Business (T5). Pass the police station and continue onto the Nene roundabout and take third exit signed Business (T5). At traffic signals turn right onto Northern Perimeter Road, signposted Business (T5). Follow the dual carriageway through a junction with traffic lights, drive past the fire station on your right hand side and follow the road for a further 800 metres (872 yards). The Long Stay car park entrance is on your left.

From M25, leave motorway at junction 14 and follow signs for terminal 5 and Long Stay parking. At the terminal 5 roundabout, take the first exit (left into Wright Way). Follow the road through a traffic light junction, a roundabout and a further traffic light junction onto the Western Perimeter Road. After a further two mini roundabouts, past the T5 Business Car Park on the left, the entrance to Long Stay parking is on the right hand side.

Arrival procedure

Please check your confirmation email for details.

The car park has an automatic number plate recognition (ANPR) system, so make sure you enter your vehicle registration number correctly when you make your booking.

At the entry barrier, the machine will read and recognise your registration number. A ticket will be printed showing your registration number and booking reference and the barrier will open. Park in the zone indicated. If you experience any difficulties or the barrier does not raise, press the call button for help.

Return procedure

Please check your confirmation email for details.

Drive to the exit barrier. If your booking reference is not printed on the ticket, or you experience any difficulties, press the call button for help.

However, if your booking reference is printed on the ticket, simply drive up to the exit barrier and insert the ticket you were given when you came into the car park - the barrier will raise.

Security

Car park is manned 24hrs, frequently patrolled and enclosed by security fencing. Comprehensive CCTV in place.

This car park has been awarded the Park Mark for safer parking. The Park Mark means that you are parking in an area that has been vetted by the police to make sure that the site has had measures put in place to create a safe environment.

Disabled facilities

There are parking bays for Blue Badge holders near the bus stops. The transfer buses are wheelchair-accessible.

Additional information

Transfers run every 10 minutes between 5.30am and 11.30pm. Outside these times, you should request a transfer using the intercoms at the bus stops.

We recommend that you allow yourself 15 minutes to park and transfer to the terminal. There is no need to hand your keys in.

You need to give us your car registration number either when you book, or sometime before you go. It needs to be the right one - if you change the car you're going to be travelling in, you need to give us the new details. You must do this, or the car park will charge you £10 when you leave, because if they don't have the right registration number, it holds things up when you arrive and leave.

Previously operated by Meteor under the Pink Elephant® brand, this car park is now called Heathrow Long Stay Parking and is operated by APCOA.

There is a height restriction of 2.4m, although the largest vehicle they can accommodate is a transit van or a 16 seater minibus. Please note if a vehicle takes more than one space the car park may charge for 2 spaces.

Heathrow Long Stay Terminal 5 reviews

Our average review score for Heathrow Long Stay Terminal 5 is 3.5 from 3 reviews.
5
Juatyna Zdrojkowska

Best experience, nice and qualified service and great food
April 29, 2018

1
Melissa Trahan

My partner and I were flying out of Heathrow for a 2 week holiday. We tried to book long stay parking the morning of our flight through Heathrow's parking website, but after going through all the motions our request was denied, as apparently there is an arbitrary cut-off time for when you can book online. They don't make this timeline clear anywhere on the site. Through this process we were quoted £184. We couldn't find anything about pricing for drive-up long stay parking, so we decided it must be a similar price and made our way there. There were no indicators of how much our stay would cost when we pulled up to the gates, or anywhere in the lot. Two weeks later, we picked up our car and when we got to the exit gate, we were told we needed to pay £373 - nearly twice what we had been quoted online. Our choices were to either pay, or leave our car in the garage, undoubtedly racking up more fees. We felt pretty trapped, and decided to pay so we could leave and hopefully have a reasonable conversation with a Heathrow employee about what had happened, and being able to get a small discount. Several calls and emails later, we are still out £373, nearly twice what we planned to spend. The best product would have been to book online without the arbitrary time cutoff that prevented us from booking online. The next best product would be to know what the price was going to be before we get to the barrier, and for that price to be reasonable. But the worst possible product, and quite frankly unacceptable product, is to find the charges are doubled with no recourse to challenge them. Their practices are unethical, and they should be forced to be more transparent in their pricing scheme.
December 27, 2017

4
R Archer

Overall very convenient. Two problems though: 1. Navigation from the M4 was explained. From the M25 it wasn't. I had to work out where the car park was from the M4 description using Google Earth (mistake in the description incidentally) and then find the best route to it from the M25 myself. 2. The car park areas were not announced by the shuttle driver on return. Coupled with the area display boards not being illuminated this caused difficulties in getting off at the right location.
May 1, 2015