Address

Long Stay
Scylla Road
Heathrow Terminal 4
Hounslow
Middlesex
TW6 3XL

Distance to airport

On airport.

Transfers from airport

Transfers to and from Terminal 4 take between three and seven minutes. They run every seven to eight minutes between 5am and 11pm, and on demand outside these times. Transfers are included in the price.

Directions

From M4 Junction 3 follow signs for A312 Heathrow and Feltham. Continue along the A312 through one traffic light junction for approximately 1 mile until reaching the Waggoners roundabout. Continue to the Junction with the A30 and turn right. Pass through two sets of traffic lights and take the Terminal 4 slip road which will be on the left. The car parks are signposted from this point. As you approach the Terminal 4 roundabout stay in the left hand lane and follow the slip road onto the dual carriageway. At the next junction turn left and Long Stay Terminal 4 Parking will be on the right hand side.

From M25 Junction 14 follow signs to Terminal 4 along Airport Way (A3113). At the next roundabout / traffic light junction go straight across onto the Southern Perimeter Road. Cross the next roundabout and travel through three sets of traffic lights, on reaching the next roundabout continue straight ahead. Long Stay Terminal 4 Parking will be on the right, across the dual carriageway. The entrance is clearly signposted.

Arrival procedure

Please check your confirmation email as details may vary by supplier.

The car park has an automatic number plate recognition (ANPR) system, so make sure you enter your vehicle registration number correctly when you make your booking.
At the entry barrier, the machine will read and recognise your registration number. A ticket will be printed showing your registration number and booking reference, and the barrier will open. Take the ticket and drive to the zone indicated. If you experience any difficulties, press the call button for help.

Return procedure

Please check your confirmation email as details may vary by supplier.

Go to bus stop 3 and wait for the transfer bus back to the car park.
Drive to the customer services office next to the exit to have your ticket validated before you leave the car park.

Security

Long Stay Terminal 4 is protected by 24-hour CCTV and is manned 24 hours a day and patrolled regularly. It has a perimeter fence, lighting at night and entry and exit barriers.

The car park holds the AA/Police Gold Award, the highest security award a car park can hold, and the Park Mark, a national security award accredited by the Association of Chief Police Officers.

Insurance

Parking is at the owner's own risk and is subject to the terms and conditions of the car park.

Disabled facilities

There are disabled parking bays next to reception. However, the transfer buses are not wheelchair accessible. If you need wheelchair access, you'll need to let the car park know in advance so they can arrange transport for you.

Additional information

The bus stops in the car park and outside terminal 4 are sheltered.
Transfers between 10.30pm and 5am are provided on demand. If you need to get from the airport to the car park between these times, you should call the car park on 020 8897 0667, and the transfer bus will come and get you.

You can't make any changes to your booking within 24 hours of the time you're due to arrive at the car park.

Parking prices are calculated in 24-hour blocks, starting from the time you arrive at the car park. If you park for more days than you booked, the car park will charge you for the extra days at its normal rate when you come back. If you leave the car park early, unfortunately we can't give you a refund.

You need to give us your car registration number either when you book, or sometime before you go. It needs to be the right one - if you change the car you're going to be travelling in, you need to give us the new details. You must do this, or the car park will charge you £10 when you leave, because if they don't have the right registration number, it holds things up when you arrive and leave.

There are no height restrictions, although the largest vehicles the car park can accommodate are transit-type vans or 16-seater minibuses. If a vehicle takes up more than one space, the car park may charge for two spaces. No commercial vehicles are allowed.