I booked for two nights due to the good value for last minute parking. I arrived early and it took around 45 minutes from handing over the keys to arriving at the terminal. This was because I just missed a bus and had to sit on an empty bus for 25 minutes for others to arrive, which is just luck of timing.
While abroad, my business plans changed and I had to call on the day I was due back to let them know I was going to be a further four days. It was no issue at all. This is where I usually find problems, such the difficult staff at BA that spend hours just to charge me a fortune to move me to a flight that turned out to be empty.
But upon arrival back in the UK, a bus was waiting for me and took me back where I paid just an extra £18 for the four days. It was value and they were happy to help, despite it being 3am.
I will now use this place in future due to the helpful staff, affordability and general ease of use. Well done Cophall!
Excellent service, our trip home was diverted, and this caused no problem at all. The car was delivered perfectly on time. Would happily recommend and use again.
First time we have used this service and found it easy to use great service no hassle very prompt service to and from the airport would use everytime we fly from gatwick
Very friendly, professional and reliable. We will definitely use Cophall Parking Gatwick again.
Very fast easy to use service, would use again
Easy to find, easy to use. Good friendly service. Quick delivery to Gatwick and prompt pick up when we called them. Have used them in the past and will use again.
Excellent service, very helpful polite and efficient, would use again for sure.
I have used this site previously and it gives accurate details of each service, making it simple to compare providers.
Excellent service and fast transfers. I would definitely recommend Cophall Parking.
Helpful, efficient and cheerful. I will use Cophall again.
Arrived at carpark and after doing swift paperwork was away within 5 mins. On arrival back at Gatwick, pickup was there within 10 mins of my calling them. Drivers all very polite and put bags into minibus for me.
My review was posted on 23 Dec and I note that some customers had delays to and from Gatwick . As I wrote ,I had no delays on each visit. Also I have used Tomtom satnavs in my job almost daily and providing you update and set-up the device for your driving ( e.g. fastest or shortest routes )preferably with the correct postcode I have never been unable to find my destination.
This is the second time for me to use Cophall Parking and they are as easy to find and leave my vehicle in their care as ever. At the airport and park depot they are as efficient as ever .
It was the first time I had used Cophall Parking and I found the service friendly and efficient. Being more familiar with Heathrow car parks it was a pleasant change to have a traffic free drive to Cophall through attractive countryside. That said, it feels like it is a long way from the airport and you need to allow at least half an hour for the journey to be safe. The bus stop at Gatwick is also a good walk from check-in so that must also be borne in mind. The distance also meant that pick-up on return was a bit slow and involved a wait. On leaving the car park after dark it also proved a challenge to find my way back to the motorway and I had to stop and activate my SatNav without which I would have had great difficulty.
In aand out within 5 mins, bus waiting at airport to pick us up what more do you want ?
Everything was smooth, business-like and friendly - just as it should be. And good value.
Cophall Parking Gatwick Airport Greet on Return Service worked smoothly! Dropping my car off I would have preferred an address for my Sat Nav but the old-style directions worked OK as I had a navigator with me, but would have been a problem if I was on my own. Returning, I called the office and my call was answered quickly. My car arrved at the pick up point in a reasonable time and was in just as good condition as when I dropped it off. Away without delay in a nice warm car!
Directions to car park great, welcome great, service to airport great, pickup from airport great, service at desk to retrieve keys great, car in same condition as I left it great. Will use again and recommend.
Efficient service. Easy to follow directions. Will highly recommend and will use again.
I was very impressed with the efficiency of the staff, and the cleanliness and overall complexion of the premises. They were easy to find the directions given more than adequate. I will certainly use them again the price range was good, and at the time the cheapest for my needs (long term parking )
Everything about the service was excellent and I can find no reasons to criticise. However, it was very disapointing to find after I had made the booking through your company that I could have saved some £8+ if I had booked direct through the car park operator. Your commission should coime out of the gross sum that I paid (it would then at least be "concealed"!
Excellent service at a good price, just takes a bit longer.
It took a while for our meet & greet to arrive (both ways) and was more expensive than meet & greet at Gatwick we have had before. The car also came back very dusty.
Absolutely fantastic service!! This is the first time I have used a carpark as I have always had a family member do a drop off and collect, but this time we didn't have very social times. We are from Norfolk, so thought it wouldn't be very nice for someone to collect us from Gatwick at 6am on a Sunday!! I couldn't fault the service we had, a mini bus took us from the carpark straight away, didn't have to wait even a minute and it was the same when we arrived back, the mini bus was waiting by the time we got out of the airport. Fantastic!!
Quick, efficient, friendly, good value. Thanks.
We chose Cophall Parking because it was the best value for money, and were pleasantly surprised by the personalised experience they gave us.
We arrived, parked outside reception, were given clear instructions by the friendly receptionist, handed in our keys then hopped on the minibus straight away, the driver having helpfully loaded our luggage on first. The journey was short.
Similarly on the way back, I phoned them as we were picking up our luggage at the airport, we waited a few minutes for the minibus at the bus stop and our car was waiting for us in the reception area when we arrived.
Couldn't have been better and was especially appreciated as we have 2 young children. We will definitely use Cophall Parking again the next time we fly from Gatwick.
Great Service...thank you!
Excellent car parking facilities. Very friendly and helpful staff, no waiting around for drop off or collection from airport. Very competitive prices.
Directions to cophall farm was clear and easy to understand. Greeted by smiling staff and on the bus within minutes. Return journey the bus arrived within 7 mins of us calling, staff at reception helped us find a hotel for the night. I WILL be using this very professional company again. Thank you to all the staff for all the help you gave us both at the start of our holiday and the end of it.
Copthall did what they said on the tin. Excellent service.