Address

Your car will be stored at:
Airparks Gatwick
Charlwood Road
Lowfield Heath
Crawley
RH11 0QB

Directions

Please confirm with Airparks when you are within 20 minutes off arriving at your designated terminal. Phone 01293 842903 and your chauffeur will then be dispatched to meet you at your designated terminal.

If you are traveling to the South Terminal, please follow the signs for the passenger drop-off and proceed past both sets of traffic lights to the far end, using both right and left hand bays. The Chauffeur will be wearing an Airparks blue hi-visibility jacket and will be looking for your car.

If you are traveling to the North Terminal, please follow signs for the Sofitel hotel. All Meet & Greet pick-ups and drop-offs will be carried out in the Northway Road, which is situated in front of the Sofitel hotel, the same road as the NCP Short Stay car park. Customers should follow the new signs to drop-off and-pick up points. If you have any problems on finding it, please ask Airparks when you call to confirm your arrival.

Transfer to airport

No transfers will be required as you are met at both ends of your journey at your airport terminal.

Arrival procedure

Your scheduled meet time at the terminal is the arrival time given to us when you made your search.

Please confirm with Airparks when you are within 20 minutes of arriving at your designated terminal. Phone 01293 842903 and your chauffeur will then be dispatched to meet you at your designated terminal. If you are arriving via the M25, please phone prior to taking the M23. It is important to keep Airparks informed of any delays.

If you do not phone on your journey, the chauffeur will not be dispatched to meet you.

If you have not given us the terminal information at the time of booking, please call 01293 842903 at least 24 hours before arrival.

Please note that on meeting for departure, the driver will be required to complete a vehicle inspection report that identifies any damage or marks on your vehicle and you will be asked to sign the report. Your car will be checked by our staff and timed digital photographs will be taken of any marks or damage. Should you fail to leave adequate time to complete this process, Airparks cannot be held responsible for any claims in respect of damage to your vehicle that has not been recorded within the report.

Return procedure

You will have been given instructions when you meet the driver on your outbound departure. If you lose these instructions after your departure please call the number on your confirmation when you are ready to leave the terminal and ask for instructions on where to meet the driver.

Security

The compound where your car is stored has twenty four hour security with CCTV, regular patrols and full security barriers.

Insurance

Your vehicle is fully insured to be driven by Airparks members of staff. Parking is always at the vehicle owner's own risk.

Disabled facilities

The service is suitable for disabled passengers, but note that adapted vehicles cannot be accepted for safety reasons.

Additional information

If possible, please enter in all the relevant information at the time of booking. This is to ensure that your Meet and Greet is quick and simple. Failure to provide this information may cause delays on arrival.

If you are bringing large items with you, we suggest you check beforehand that your airline will accept them for carriage.

It is the responsibility of the vehicle owner to ensure that the vehicle is roadworthy, holds a valid MOT certificate and displays a valid road tax licence.

Airparks Meet & Greet and Return Greet is unable to accept any vehicle which carries a taxi license plate as these vechiles can only be driven by the holders of the license.

Please note that all areas of Gatwick airport share a postcode, we advise you to carefully follow directions on arrival. Your car is parked five miles away from the airport.

Please note this car park cannot accept bookings for minibuses, high-sided vehicles, mobile homes, lorries, caravans or trailers, even if multiple spaces are booked.

Undercover parking

You can book for your vehicle to be parked in the undercover section for a slightly higher amount. Simply quote online to see the price difference.

Meet on return or arrival only

Please note that as well as the standard meet and greet service where you will be met at the terminal on your arrival and return there is also two other services available. A meet on arrival only and a meet on return only. For these services you will be expected to either drop your car at the car park before you travel or pick it up on your return depending on which service you have chosen.

Please ensure you choose the correct service from the results page when you quote.