Address

East Midlands Airport
Castle Donington
Derby
DE74 2SA

Transfers from airport

Transfers are not needed as this is a Meet and Greet service.

Directions

Please check your booking confirmation for details as instructions may vary.

From the North leave the M1 at junction 24 and following the signs to the airport, take the A453 for approximately half a mile. Turn right into the airport.

From the South leave the M1 at junction 23a and follow the signs to the airport.

From the West follow A50 to junction 24 then follow the signs to East Midlands airport.

On arrival at the airport please follow signs for drop-off point.

Arrival procedure

Please check your booking confirmation for details as instructions may vary.

Please call our team of chauffeurs on 07721 738549 when you are 30 minutes away from the airport. Your chauffeur will then be dispatched to meet you at outside the departures. It is important if you are running late or early that you call to give as much notice as possible. On arriving at the airport, please pull into the bays in Car Park C of short stay where a chauffeur will be waiting for you. Collect a ticket from the barrier and hand it to the chauffeur who will be waiting for you.

Return procedure

Please check your booking confirmation for details as instructions may vary.

Simply call the chauffeur on 07721 738549 when you are waiting for your luggage, and you’ll be met at the pick-up point with your vehicle.

When you collect your car from the pick-up point on return from your holiday, there is a fee of £2 to exit the drop-off car park. If you go over 10 minutes, you will be required to pay the airports standard fee to exit.

Security

Your car will be stored at Airparks. It is manned with 24-hour security, regular patrols and a high perimeter fence.

Insurance

Parking is always at the vehicle owner's own risk.

Disabled facilities

This service is ideal for disabled passengers. Please note that adapted vehicles cannot be accepted for safety reasons.

Additional information

When you collect your car from the pick up point on return from your holiday there is a fee of £2 to exit the drop off car park which you'll be required to pay at the exit barrier. The maximum stay is 10 minutes. If you go over the 10 minutes, you will need to pay the airports standard fee to exit.

If you are bringing large items with you, we suggest you check beforehand that your airline will accept them for carriage. It is the responsibility of the vehicle owner to ensure that the vehicle is roadworthy, holds a valid MOT certificate and displays a valid road tax licence.

If there is a change in your arrival or departure time to that specified in your booking, please advise us of your change of plans and giving as much notice as possible or a minimum of 1 hour. This is to help us to ensure that we have a chauffeur waiting for you. Failure to do so may risk a slight delay to your car parking arrangements.

Please note, this car park cannot accept bookings for minibuses, high-sided vehicles, mobile homes, lorries, caravans or trailers, even if multiple spaces are booked. There is a maximum height limit on all vehicles of 2.10metres (7 feet).

Non-Flexible

Please note that bookings made for this product cannot be amended, cancelled or refunded.