Excellent

used shuttle economy on-airport car park - convenient and good value for money.

Report Review Posted by Andrew Georgopoulos, 8th September 2011 at 07:01pm

Excellent

Very good service provided.

Report Review Posted by Trevor Lewis, 3rd September 2011 at 11:38am

Excellent

Very good car park with excellent shuttle bus service to departures area and from arrivals. Unusually this is the cheapest car park but the best to use as the bus loads up from this end so those nearer the airport are loading onto a nearly full bus. The ANPR didn't work on exit but the staff were very efficient with allowing us exit when we provided the booking reference.

Report Review Posted by Gary Ogden, 16th August 2011 at 11:32am

Excellent

East Midlands Shuttle Economy 1 (formerly Long Stay 7)

And that is the only problem! There was no advisory e mail from Essential saying that the carpark had been renumbered. The airport signage had been amended (although something prominent pointing out out the change would have been useful e.g. road directions could have pointed to the alternative rout from the A42/MI without entering the main entrance)and led to use driving around the perifery of the airport looking for a non existant carpark. The shuttle bush drivers were equally frustrated being flagged down by confused drivers.


Other than that good value for money and will use again.

Report Review Posted by Andrew Wood, 18th July 2011 at 03:00pm

Good

Big problem is finding the carpark.The directions provided direct one to carparks 6 & 7. In fact the carparks are numbered 1 & 2. It is then necessary to drive around looking for for a space to park. This can take some time. In its favour is the transfer which is frequent and quick.

Report Review Posted by L.M.Sandham, 10th July 2011 at 02:16pm

Outstanding

A short distance from the terminal building, but after we had parked up there was a shuttle bus waiting and took us to departures. On our return it was not clear where we had to go but we asked a driver of a staff bus who said we should have been told by the driver who dropped us off where to go. Much to our surprise he asked which car park we needed to be at and he took us there - a credit to the staff who work at EMA. Many thanks.

Report Review Posted by Nicholas Watson, 1st July 2011 at 04:02pm

Average

The parking was good once we were able to find it.
The signage was very poor -- no signs actually read "long term 7"
If I had not researched the lat / long coordinates to enter into the GPS we would have been in trouble at 04:00 that morning.

Report Review Posted by Alan J Fawcett, 30th June 2011 at 12:27pm

Outstanding

Was fantastic and prompt, would recommend and will use again.

Report Review Posted by Karl, 13th June 2011 at 11:20am

Excellent

On arrival getting into the car park was fine catching the shuttle bus was very quick to the terminal. On our return we caught the shuttle within 10 mins of landing & were at the car park within a few minutes. Getting out of the car park was not easy, a long queue had formed with only one exit barrier working, here everyone was experiencing problems getting out nearly everyone had to speak to the control centre for whatever reason, althought we had pre paid when I entered the ticket into the ticket machine it came up as saying we were in the wrong car park, an operator spoke to me asked me my name & the barrier lifted up to let us out, all in all not a bad experience but there needs to be more exit barriers at busy times.

Report Review Posted by Geoffrey Mark Laidler, 9th June 2011 at 01:01pm

Outstanding

fantastic service, we will with out doubt use this parking again, the only problem we had was when i put my ticket in the machine to open barrier to get out the machine told me i was in the wrong carpark, dont know what happend as i payed for car park 7 and that where we parked. so it was a quick press of the service button on the machine and it was sorted by the guy on the desk.

Report Review Posted by Steven Justice, 8th June 2011 at 08:08pm

Outstanding

It was very good and easy to use and well sign posted coming out of departures to find the bus bay. I will always use this car park when flying from East Mids airport.

Report Review Posted by Andy, 7th June 2011 at 08:48am

Outstanding

All in all a painless and easy experience. Shuttle busses are regular and clean with friendly drivers.I look forward to using this service in future.

Report Review Posted by Dave, 5th June 2011 at 12:03pm

Good

I judge a car parking service on how quickly its bus can get me out of the hideous environment of a modern airport back to my car. As only 40 mins. passed between touchdown and pressing the starter, yours was a winner. Try doing that with the cheapest option at Stansted. Value for money is a different matter.Even with a lottery win, I would always go for the cheapest option as I consider all airport parking to be grossly over-priced. It was no coincidence that the late Mr. Gosling, one of the founders of NCP, owned the largest yacht in private hands at the time. When Stansted got going it cost only 50p.a week to park. A couple of years later, when private operators took over, the price increased by 1500% in one jump."Indefensible" and "obscene" were 2 of the terms employed in my complaint letter to the BAA at the time and I have had no cause to regret them since.

Report Review Posted by D Howard Buchanan, 3rd June 2011 at 10:46am

Outstanding

We had no problems either leaving or returning.The bus drivers were helpful and regular.

Report Review Posted by Anthony Bishop, 25th May 2011 at 04:55pm

Excellent

The whole thing worked very well with the exception of lack of information with the procedure after reaching the carpark. It was not clear that you find your own parking space, keep your car keys and go directly to a bus without seeing anyone to check in. Other people we met who had not used the service before were having the same difficulty.

Report Review Posted by Barrie Doyle, 23rd May 2011 at 08:03am

Average

All good except one major thing. On our return we were dropped off apparently at car park 7 but it was not the right place. We spent half an hour searching for our car until finding it in the car park next to the one we had been dropped off which appeared to have duplicate lettering.

Report Review Posted by Steve Mortimer, 19th May 2011 at 03:26pm

Excellent

Very good service - went without a hitch,

Report Review Posted by Annette Hope, 18th May 2011 at 09:28pm

Good

Instructions to find car park good.
Parking spaces good,
Shuttle service good,
Pre paid ticket no problem,
Please could you mark the exit clearer, we were in row K
and turned left heading to gate only to find cars parked against the fence with no exit lane.

Report Review Posted by Terence Hoyles, 18th May 2011 at 08:15pm

Excellent

fairly quick and short bus service with helpful drivers.

Report Review Posted by John Graver, 9th May 2011 at 07:37pm

Good

Everything worked fine except car park 7 was closed with signs directing us to park 6. On return the barrier would not let us out and I had to phone the office and give them my order reference.

Report Review Posted by Michael Storr, 28th February 2011 at 08:31pm

Excellent

Qiick to get in, overspill area was great, bus transfer quick and non nonsense - will use again

Report Review Posted by Mr Look, 3rd November 2010 at 12:25pm

Excellent

Great. easy to find. Regular, friendly bus service.

Report Review Posted by Andrea Wright, 31st October 2010 at 09:10pm

Poor

I mistakenly entered the wrong departure date - a week later than I needed - I rang the call centre immediately afterwards but they refused to provide me with a refund. Very disappointing.

Report Review Posted by Andrew Giverin, 23rd October 2010 at 11:42am

Good

Cheap and conveniently located, but let down by a few things. It's not obvious where to catch the bus. When a bus stopped on the main road just outside the airport, opening the doors, the driver wouldn't let us on, but directed us to the bus park tucked away on the other side of arrivals. It wasn't clear what you had to do, so we had to ask at the office. Having to call the office and read out the confirmation number to be let out is a strange system. In all, it cost us an extra 5 or 10 minutes to mess about like this. Could be excellent if the info was better at the airport and if the ticket machines could just function normally without you having to call someone on the intercom.

Report Review Posted by Daniel Ransome, 29th October 2009 at 12:14pm

Excellent

Esay to get to, very frequent shuttle buses to the airport and also economical price. Would certainly use again.

Report Review Posted by Ian Henderson, 24th October 2009 at 02:59pm

Excellent

Very easy and efficient. I particularly appreciated the information displayed onboard--e.g. which particular bus stop we were approaching. No problem validating ticket on return, despite my fears.
Two slight concerns: (1) I was charged £1 or so more than the sum quoted when i booked online, and (2) the car park barriers seemed to take an age to operate, which caused a bit of a queue.

Report Review Posted by Paul Lally, 7th October 2009 at 12:15pm

Good

A nothing special car park really. Lots of spaces but nothing that directs you to where empty ones are upon arrival so you drive around and around until you do find one. Spaces not clearly delineated so parking a bit haphazard. There seems to be too many ways to get your exit authorised which leads to delays. Overall very average in my view.

Report Review Posted by Mike Waplington, 18th September 2009 at 01:21pm

Poor

The location of car park 7 should be explained better. Too far.

I never noted the bus stop ID, on a piece of A4! I was not prompted to.

From leaving arrivals to getting in my car took 45mins - longer than the flight!

My car was next to the last bus stop in the most distant car park.

I will probably never fly from E.Midlands airport again.

Regards,

S Sharp

Report Review Posted by Stephen Sharp, 8th September 2009 at 11:10am

Outstanding

Very good service and very cheap. The car park is a bit of way from the terminal so leave yourself some extra time but the transfer coaches were regular and quick. Easy and quick to pick up the ticket when we came back. I will use this service again.

Report Review Posted by J Carveth, 31st August 2009 at 10:01am

Excellent

Good car parking at East Midlands, well signed and regular transit bus service.
Be nice if the drivers would assist loading cases into the luggage bays, quite a change after coming from overseas where this is the norm, infact the drivers seem to quite gloat watching the passengers struggling, or is this me being cynical?

Report Review Posted by Michael Chesterfield, 1st July 2008 at 07:14pm

Outstanding

Excellant,staff very helpfull and pleasent,highly recommend,already booked for are next trip.

Report Review Posted by Mrs Diane Breden, 12th June 2008 at 12:32pm

Outstanding

I am pleased to pass my comments regarding parking at EMA.It was first class, parking easy, no waiting for a bus to take us to arrivals. The same easy, no waiting, when we arrived home, we will be using you again.

Report Review Posted by Ray, 28th April 2008 at 04:41pm

Excellent

The parking at long stay 7 was excellent - loads of spaces and not long to wait for the transfer bus.

The transfer bus on our return was very quick. The driver asked where we had parked so he could drop us off as close to the car as possible.

Would definately use the facility again - thanks !

Report Review Posted by David Bond, 29th October 2007 at 08:52pm

Outstanding

We were very pleased with the service.
Efficient - easy to use.. good links with the buses.. on our return we caught the bus and as there were only two of us we thought we would have to wait for the bus to fill - but no.. we were taken straight away back to the car park. the other passengers had to wait for luggage.

Report Review Posted by Helen Hammel, 29th October 2007 at 06:18pm

Outstanding

We used this car park for a week in October 2007. The first time I had flown from East Midlands or used this car park. We found both to be excellent. Th car park is well situated only about 5 mins in the free bus service which runs frequently. I would definitely use this car park again and have already recommended it to family and friends

Report Review Posted by Peter Mulhern, 29th October 2007 at 12:45pm

Excellent

Easy to find. Good bus service. Would use again.

Report Review Posted by Sally Potter, 28th October 2007 at 06:53pm

Outstanding

Excellent service - that's all can say!

Report Review Posted by Derek, 26th October 2007 at 01:00pm

Excellent

fine parking, could do better signage on way out both for exit and where the hell do you go! This was at 2.00am frosty, waited an hour for baggage, courtesy bus drivers cleared off for a break, its the airport that could do better.

Report Review Posted by Warley, 25th October 2007 at 04:10pm

Outstanding

good

Report Review Posted by Michael Zatouroff, 25th October 2007 at 02:36pm

Excellent

The only car park where the bus driver has ever help me with my case. The long stay is however very full and you need to find more space, AND get people to park better in the allotted spaces, as several spaces were wasted by incorrectly parked cars.

Report Review Posted by Steve Vaux, 24th October 2007 at 01:12pm

Outstanding

Everything went very well,no problems-thankyou
Regards Brian

Report Review Posted by Brian Reeve, 24th October 2007 at 12:52pm

Outstanding

Excellent security+ transfer, very quick. The only problem was our fault, leaving the drivers window open!I think this must happen often, as drivers pick up the ticket at the barrier they then forget to close the window.Reminder signs to close the window may help.

Report Review Posted by Patrick Simmons, 24th October 2007 at 11:47am

Excellent

Apart from the terrain for parking - large stones - it was otherwise excellent. Picked up within 5 minutes, bus not overcrowded. Easy to confirm exit ticket and bus waiting on arrival. Easy to get to and get away from. ****

Report Review Posted by Malcolm Aitken, 24th October 2007 at 11:07am

Average

On our return we found we had to wait 45 minutes in the pouring rain, along with about 12 other people, for a shuttle bus. We were parked in car park 7 (long stay) but to give the driver his due, he went to the other car parks en route to car park 7 to drop off people parked there.

Report Review Posted by Karen Foltyn, 24th October 2007 at 09:34am

Excellent

It was a hassle free weekend and a lot cheaper than getting a taxi, the links were quick. The only thing I would say was the sign for no 7 car park wasn't visible enough, we actually drove past it the first time then went back an saw it.

Report Review Posted by Debbie B., 24th October 2007 at 08:59am

Outstanding

we had no problems with the car parking, everything was fine.

Report Review Posted by Pamela Russell, 23rd October 2007 at 06:35pm

Outstanding

Excellent service provided.

Report Review Posted by Debra Krall, 23rd October 2007 at 02:30pm

Good

The car park is convenient and moderately priced. However, the instructions received on line were woefully inadequate and I had to seek advice from the security office which resulted in me having to run for my flight. When I arrived home, there was no clear method for inputting the code and indeed another couple had not even brought theirs with them.
Great facility let down by poor instruction.

Report Review Posted by Rosie Ripley, 23rd October 2007 at 08:52am

Good

The car park was fine but looked a bit scruffy as the surface is not a made/tarmac surface.The bus service was good in both directions. The signs for the bus stop on my return are inadequate. I went to the kiosk to validate my ticket but once past the first sign for the buses I really wasn't sure where to go. It seemed as if the bus would pull in to the rear of the kiosk. Going to my car alone in the car park late at night wasn't particularly nice.

Report Review Posted by Frances Elizabeth Langhorne, 22nd October 2007 at 06:50pm

Outstanding

Car parking was very easy to book and to use. Very reasonably priced. Everything was well sign-posted and easy to find. The driver and kiosk staff were very friendly and helpful. I normally fly from Birmingham, however following the experience I had with the car parking and the airport in general I would definately choose to park and fly from East Midlands in the future.

Report Review Posted by Miriam Betty, 22nd October 2007 at 11:11am