I sent an email from my home address (firstname.lastname@example.org) on the evening of 27 December cancelling my booking, due to circumstances beyond my control, and saying I would appreciate a refund. Is there any news on this?
SPEEDY SERVICE -DROP OFF OF CAR AND TRANSPORT TO AND FROM AIRPORT. EXCELLENT ALL ROUND
I have used Silverzone on many occaisions and have always found them to be very good, but this time, myself and my sister both parked our cars there at the same time, and when we collecetd them the driver's side foot wells were covered in mud, for both vehicles. Obviously the person that had reparked the cars had very muddy boots.
Downloadable instructions for finding the Silver Zone car park at the Bristol Airport were not too good. No mention of the signage, so had to 'phone to ask directions.
No problem in finding the site with the correct info. Easy to negotiate entry. Not cleaer that one had select one's own parking space. Asked another driver.
Good sign-in facilities. Transport to the terminal good.
On return, no problem signing-out.
Wasn't sure on how to exit the car park. Directional signs need improving!!
Overfall, a good experince and not too pricey for the 16 day stay!
Having parked at the Silverzone car park at Bristol Airport previsously I had no hesitation resturning for a trip over the New Year. The reservation was made at the last minute and the transaction was very quick and the reservation made in no time at all even at the busy New Year period.
The car parking experience at Bristol Silverzone was very smooth and within ten mintues of parking and hopping on the transfer bus we were at the airport terminal. The bus was also prompt on our return and soon the car was loaded up and we were on our way home.
Overall excellent service at a very secure site which I would highly recommend.
the staff are really helpful,i left something in my car and there was no problem with getting it in fact they were very helpful and fast.
Superb from start to finish. Highly Recommended. Do not hesitate to book.
Easy to find, close to the airport, pleasant helpful staff and regular reliable pick-up and drop offs. We will definately use again.
An efficient, friendly service. Only issue was parked in overflow carpark and it was a long walk in torrential rain,albeit only 5 minutes!
I was seemingly invisible in the office but otherwise the service was excellent
Excellent service, friendly efficient staff.
great car park and service. However the map shows the car park on the north side of the airfield and the signs take you to the south. a bit confusing early in the morning and when booking, as you think you are getting a car park near the terminal.Is this a trade description problem??
Good service all round helps make journey easier
We parked our car, and it was there when we returned. The bus didn't take long to leave when we arrived (for which we were grateful, as we were late!), and we only waited 5 minutes or so before it arrived upon our return. All good.
Great service, close to terminal, easy to find. Would use it again. Thank you.
Bristol Silverzone is ideal for airport parking. It's conveniently situated with a very frequent transfer coach to and from the airport. The site is extremely secure and the reception staff are friendly and responsive. I've used it twice now and would recommend it to anyone
Good overall - no waiting at either end but the bus driver was in a big hurry both times (think it was the same one) and my husband had hardly got the last item on the bus before he drove of and the suitcases were going all over the place. On the way back he nearly went off without my husband - we didn't have lots of luggage but did have two car seats trying to get on!!
But there was no real problems waiting at either end and quick and easy to park and pick up car.
The service was good - arriving and departing. The instructions of how to get to the airport are excellent. Our car was safe and secure while we were away. We shall use this service again. Thank you.
Silver Zone service performed just as advertised, but I would warn potential users that there may be a long wait (up to 20 minutes) for the bus between the car park and the terminal. I would also warn users that there may be a long (5 - 10 minute) walk between your car and the Silver Zone office - no fun on a rainy day with heavy cases, although there are a few spaces for blue (disabled) badge holders close to the office. I would prefer a service with a smaller holding area close to the office and a more frequent bus service.
on arriving at silverzone was told having problems gave us a voucher to use long stay opposite airport ,as long as can get cheap ryanair flights will certainly use you again
I haven't got time to fill out the form sorry but I just wanted to let you know that we were really pleased with the service you provided and will definitely use it again. The shuttle service was excellent as it was there to take us to and from the airport as soon as we arrived - even when our flight had been delayed.
Signage at check-in for free spaces was not the greatest adding a few minutes but apart from this it was a smooth process. On the return the bus was waiting at the stand and pulled away after only a minute or two. Check-out staff were efficient and sufficient in numbers. Car was in the same space as it was left in and did not appear to have been moved. The next car on the drivers side was parked a bit too close making it awkward to get in and a Merc A-class across was really badly parked, but on balance these were minor shortcomings. Overall a good and positive experience. Last star would come with better on-site signage and somewhat wider spaces for larger cars.
Overall my experience with SilverZone Parking was a very pleasant one.
Buses were frequent and suitable to customer requirement, staff were friendly and car parking facilities adequate.
THE ARRIVAL + check in + departure were all done without a hitch.The staff were all very pleasant & could not be faulted once again many thanks for a prompt and very re-assuring service
it was very good. the bus was service to and from the airport was fast and efficient. the only thing was the car park didnt have many advaiable spaces so had to park a long way from the main entrance.
i have parked in simular car parks at gatwick and they park you car for you after you have left for the termnal.
On arrival at approx 5am we drove to the Silverzone carpark, only to be re-directed back to long-term car park within the airport. This worked out better for us in the end as it was closer to the terminal, however at the time it caused a bit of stress as we were running short of time.
Staff were helpful.
We found the Silver Zone car park very quick & easy to use - hadn't flown from Bristol before so wasn't sure what to expect, but found this system worked well & was reasonably priced.
Very easy fast check-in. Obviously secure parking area. Staff were courteous and the transfer bus was waiting right outside the check-in area. On our return the key collection was equally quick and we were on our way within 10 minutes. Great value.